Sunwing Bangtao Beach

It was a pleasant stay . The staff in general are helpful and genuine . The reception staff are efficient and the breakfast is good compare to some other hotels .  The room was comfortable and the quality of the mattress was also good . The bathroom a bit old though but good enough for showering .  The beach is wonderful and the access to it very easy .  I had a drink at the pool bar , the Waiter name Goong was extremely rude . I ordered a Mojito Happy hour that starts from 5.00pm to 6.00 pm ( by one get one ) I came to realised that it was 4.55pm when I ordered.She just said you can have only one without explaining . She could have said Sir it is not 5.00 pm yet or something  . Instead I did reminded her that it was not a way to communicate with a customer by being rude . She genuinely looked away and continued her closing bar , a pity in hospitality business. The only negative point in this resort but she should be seriously reminded how to handle a customer how to talk with care ! Will be back .

The fact that there was free food for children was really great. The water slide and the pools were all of good quality. The activities for children were of good quality. The breakfasts were above average. Location right on the beach was great. The fact that they did not make the thai food to the correct local taste standard the first time, based on my skin color was not good. However, the second time and onward, they treated me fairly after i filed a complaint. The fact that there was a huge cockroach in the room one day and multiple mosquitoes in the room, another day are things that they need to improve. In both cases, workers came to help us, So at least they tried. 为孩子们提供免费食物的事实真的很棒。水滑梯和水池的质量都很好。孩子们的活动质量很好。早餐高于平均水平。海滩上的位置很棒。 事实上，他们第一次没有按照当地的口味标准制作泰国菜，基于我的肤色，这并不好。然而，第二次及以后，在我提出投诉后，他们公平地对待了我。 有一天房间里有一只巨大的蟑螂，还有几只蚊子，这是他们需要改进的事情。在这两种情况下，工人都来帮助我们，所以至少他们试过了。

Place was great, food was unfortunately a little subpar, but overall, quite a nice and pleasant experience.

Room was very clean and spacious even had a veranda with pool access and 2 minute walk to beach it was very nice

This is the best hotel so far and I won't regret it. The staff is very welcoming. It's kids friendly and I didnt expect it. They have lots of activities for kids. Love the pool and best part is the pool is warm( mainly because the weather is super hot). Direct beach access. You get to see beautiful sunset daily. Only down side is, the location to halal food is far.

Everything was perfect just next to Bangtao Beach have a kids playing room nice huge 4 pools with one of them have slides for kids