Novotel Phuket Kamala Beach

Novotel Phuket Kamala Beach anmeldelser

Novotel Phuket Kamala Beach

118/16 Moo 3, Tambon Kamala, Amphur Katu, Kathu, Phuket Province, 83150, ThailandVis hoteloplysninger
Novotel Phuket Kamala Beach
Novotel Phuket Kamala BeachNovotel Phuket Kamala BeachNovotel Phuket Kamala Beach
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1 nat

Gæsteanmeldelser

8.8/10
Meget god
167 anmeldelse
Bekræftede anmeldelser
Placering8.9
Faciliteter8.6
Service8.9
Renlighed8.9
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Alle anmeldelser(167)
Positive anmeldelser(162)
Anmeldelser med billeder/video(68)
Fantastisk ophold!(50)
Fantastisk havudsigt(43)
Venligt personale(38)
Lækker morgenmad(27)
Tæt på stranden(19)
Fantastisk swimmingpool(16)
Roligt og behageligt(10)
Store værelser(7)
Negative anmeldelser(5)
Anonym bruger
Superior-værelse med kingsize-seng
Overnattede i mar. 2025
Familie
5 anmeldelse
4.5/10
Slået op den 24. apr. 2025
I think the hotel is in a terrible location, there is sewer next to it and across from the hotel! The beach is not clean, I don't recommend it for families with children. Not for the elderly, as you should walk a lot between the rooms and the cafe or the pool. The children's pool is also very small and without fun. And the Kids Club is very weak and not very active. I was disappointed with the beach and the hotel.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for sharing your feedback with us. We are truly sorry to hear that your experience did not meet your expectations.Please allow us to clarify that the beach in front of our hotel is a public beach, and while it is not under our direct control, our team is committed to cleaning and maintaining the area daily to ensure it remains as welcoming as possible for our guests. We place great importance on protecting the environment and continuously work with the local community to promote sustainable practices and preserve the natural beauty of the area.Regarding your comments on accessibility, facilities for children, and the layout of the resort, we truly appreciate your suggestions. We take all feedback seriously and will certainly consider them as we continue to improve our services and amenities.We hope to have the opportunity to welcome you again in the future and provide a better experience.Warm regards,Novotel Phuket Kamala Beach
Jorge Mendoza
Superior-værelse med kingsize-seng
Overnattede i jan. 2025
Par
9 anmeldelse
8.5/10
Meget god
Slået op den 8. feb. 2025
The hotel is very well located, amazing beach, nice pool, nice restaurant, good breakfast. The only bad experience I had was on the restaurant where I order a mango juice and the staff got very rude and start talking words in Thai that I think it was bad words, I called the manager and the manager have the same bad attitude, it will be a 5 stars review but unfortunately due to bad service I will said stay there but don’t expect good service
Oversæt
Svar fra overnatningssted: Dear Khun Jorge Mendoaza, Thank you for taking the time to tell us about your experience. I am sorry about the services that do not meet your expectation ; please allow me to express my sincerest apologies. We will communicate with them. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Phonchanok JinponDigital Marketing & Communication Mgr.
Gæstebruger
Superior-værelse med to enkeltsenge
Overnattede i jun. 2024
Solorejsende
4 anmeldelse
7.0/10
Slået op den 17. jul. 2024
Booking Ocean front but got garden room. While the oceanfront room was available. BF wasn’t good at all. Meatball seemed to be defrosted very long time ago. Car parking very compact
Oversæt
Svar fra overnatningssted: Dear Value Guest, Thank you for taking the time to let us know about your experience at Novotel Phuket Kamala Beach. It was fantastic to hear that you had a great time. I have shared your feedback with the team who were delighted to learn that the service they provided was recognized. We do hope that we will have the opportunity to welcome you back to Novotel Phuket Kamala Beach very soon. Kind regards,Phonchanok JinponDigital Marketing & Communication Manager
otko otke
Superior-værelse med to enkeltsenge
Overnattede i jun. 2024
Familie
5 anmeldelse
10.0/10
Enestående
Slået op den 12. jul. 2024
Friendly helpful stuff. hotel is located at the Kamala beach. Beautiful, peaceful quiet place
Oversæt
6/7
Svar fra overnatningssted: Dear Khun Otko Otko,We very much appreciate your comments regarding your stay at the Novotel Phuket Kamala Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,Phonchanok Jinpon Digital Marketing & Communication Manager
Siti
Superior King med havudsigt (haveudsigt)
Overnattede i apr. 2024
Par
5 anmeldelse
10.0/10
Enestående
Slået op den 18. maj 2024
All good. Staffs are friendly. Its really a beach hotel as you can just walk up to the beach. But would be really nice if hotel could provide a complimentary breakfast or anything as it was my husband birthday. Other than that all good.
Oversæt
Svar fra overnatningssted: Dear Khun Siti, We very much appreciate your comments regarding your stay at the Novotel Phuket Kamala Beach. It is always a pleasure to receive positive feedback, and we hope your next visit will be as pleasant as the previous one. Sincerely, Phonchanok Jinpon Digital Marketing & Communication Manager
Rainbowrinn
Ocean-værelse med kingsize-seng
Overnattede i apr. 2024
Par
12 anmeldelse
8.5/10
Meget god
Slået op den 25. maj 2024
Easy access to the beach. And the scenery is beautiful. My room can see the beach. Is nice.
Oversæt
Svar fra overnatningssted: Dear Khun Rainbowrinn,We very much appreciate your comments regarding your stay at the Novotel Phuket Kamala Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,Phonchanok Jinpon Digital Marketing & Communication Manager
oxDonuTxo
Superior-værelse med kingsize-seng
Overnattede i apr. 2024
Par
7 anmeldelse
9.5/10
Vidunderligt
Slået op den 13. maj 2024
Superb best hotel and employee service. Clean hotel, full service mind employee and best breakfast buffet.
Oversæt
Svar fra overnatningssted: Dear Khun oxDonuTxo,We very much appreciate your comments regarding your stay at the Novotel Phuket Kamala Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,Phonchanok Jinpon Digital Marketing & Communication Manager
Gæstebruger
Superior-værelse
Overnattede i sep. 2024
Rejs med venner
37 anmeldelse
7.0/10
Slået op den 22. okt. 2024
Not recommended for young families or Snr travellers. 1.Bath / Shower combo. However bath is so high you have hang on to the towel rack to prevent slipping when exiting the shower. 2. Worst pillows I have ever experienced in more than 20 years of travel. 3. Hotel is located 6kms from Patong so the younger party types rtn between 2..5am in the morning. With no carpets in the hall walls and poor inter room sound proofing it results in a poor night's sleep. Lucky we only booked for two nights but would not consider a return stay
Oversæt
Svar fra overnatningssted: Dear Value Guest, Thank you for taking the time to let us know about your experience at Novotel Phuket Kamala Beach. It was fantastic to hear that you had a great time. I have shared your feedback with the team who were delighted to learn that the service they provided was recognized. We do hope that we will have the opportunity to welcome you back to Novotel Phuket Kamala Beach very soon. Kind regards,Phonchanok JinponDigital Marketing & Communication Manager
Sergei diatlov
Superior-værelse med to enkeltsenge
Overnattede i apr. 2024
Solorejsende
149 anmeldelse
10.0/10
Enestående
Slået op den 12. maj 2024
Must to stay here, because its really good hotel, big room and awesome pool
Oversæt
Svar fra overnatningssted: Dear Khun Sergei Diatlov, We very much appreciate your comments regarding your stay at the Novotel Phuket Kamala Beach. It is always a pleasure to receive positive feedback, and we hope your next visit will be as pleasant as the previous one. Sincerely, Phonchanok Jinpon Digital Marketing & Communication Manager
Az1211
Superior-værelse med kingsize-seng
Overnattede i jul. 2024
Familie
12 anmeldelse
7.0/10
Slået op den 16. okt. 2024
Actually we booked this hotel for 3 nights in 2 different types of room... and suddenly the hotel decide to cancel our booking in one of our nights/room. It's a hassle for us to change hotel so we decided to ask for a refund from them and cancel all the nights that we've booked. Trip is such a livesaver and they able to make it happened. So thanks for the great service trip. But for novotel pls don't simply cancel the room that we've paid next time
Oversæt
Svar fra overnatningssted: Dear Khun Chah1211, Thank you for taking the time to let us know about your experience at Novotel Phuket Kamala Beach. It was fantastic to hear that you had a great time. I have shared your feedback with the team who were delighted to learn that the service they provided was recognized. We do hope that we will have the opportunity to welcome you back to Novotel Phuket Kamala Beach very soon. Kind regardsPhonchanok JinponDigital Marketing & Communication Manager
Ben Nicasius
Ocean-værelse med kingsize-seng
Overnattede i jul. 2024
Familie
7 anmeldelse
10.0/10
Enestående
Slået op den 27. aug. 2024
Hotel was near to the beach. Breakfast was good. Hotel staff were all good. Especially receptionist Kathy n porter Lee.
Oversæt
Svar fra overnatningssted: Dear Khun Ben Nicasius,We very much appreciate your comments regarding your stay at the Novotel Phuket Kamala Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,Phonchanok Jinpon Digital Marketing & Communication Manager
Pearliie2.0
Havvilla
Overnattede i dec. 2023
Par
7 anmeldelse
10.0/10
Enestående
Slået op den 5. feb. 2024
Beautiful beach front hotel with sunset views. Affordable and perfect for a romantic getaway! Check-in was efficient.
Oversæt
Svar fra overnatningssted: Dear Khun Pearliie2.0,Thank you for your review, it was great to hear that you had a fantastic stay at Novotel Phuket Kamala Beach. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. See you again soon. Kind regards,Phonchanok Jinpon Digital Marketing & Communication Mgr.
Gæstebruger
Superior King med havudsigt (haveudsigt)
Overnattede i jun. 2024
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 12. jul. 2024
Having some couple time out after holidaying with family. Was generously upgraded to a beautiful room with a view of the sea and a private pool. A real treat. We really appreciated it. Wonderful staff.
Oversæt
Svar fra overnatningssted: Dear Value Guest,We very much appreciate your comments regarding your stay at the Novotel Phuket Kamala Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,Phonchanok Jinpon Digital Marketing & Communication Manager
Anonym bruger
Superior King med havudsigt (haveudsigt)
Overnattede i jun. 2024
Familie
5 anmeldelse
9.5/10
Vidunderligt
Slået op den 9. jul. 2024
Excellent beachside hotel with it's almost own beach . Quite and romantic. Everything about this hotel is great given it's price. Only thing is that no supermarket is close .
Oversæt
Svar fra overnatningssted: Dear Value Guest,We very much appreciate your comments regarding your stay at the Novotel Phuket Kamala Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,Phonchanok Jinpon Digital Marketing & Communication Manager
Anonym bruger
Superior King med havudsigt (haveudsigt)
Overnattede i maj 2024
Andet
2 anmeldelse
7.5/10
Slået op den 25. aug. 2024
Location is private enough, room size okay. House keeping can be improve though especially cleanliness on floor
Oversæt
Svar fra overnatningssted: Dear Value Guest,Thank you for taking the time to let us know about your experience at Novotel Phuket Kamala Beach. It was fantastic to hear that you had a great time. I have shared your feedback with the team who were delighted to learn that the service they provided was recognized. We do hope that we will have the opportunity to welcome you back to Novotel Phuket Kamala Beach very soon. Kind regardsPhonchanok JinponDigital Marketing & Communication Manager