Novotel Phuket Kamala Beach

We booked a Jacuzzi villa for 3 nights. Unfortunately, it rained most evenings, so we ended up spending a lot of time indoors. The room was decent—comfortable enough, though nothing particularly special. One point to note is that the hotel seemed to cater to a large group of indians which may affect the atmosphere for some travelers. The biggest letdown was the breakfast. The quality of the food was poor, and we found it quite disappointing. While the hotel emphasizes reducing food wastage—which is important—they should also focus on ensuring the food is actually enjoyable so that it can prevent unnecessary food wastage. To be specific, their stir fry noodles are inedible and not tasty at all, and for a hotel with a reputable name, it is sad that they cant even cook something so basic. Overall, it was an average experience. There’s definitely room for improvement, especially in the food department. However, the jacuzzi villa is a unique beachfront hotel room. If u intend to stay here, opt out of the breakfast option, U will save alot. They quoted me $50 for each breakfast day, which is not even worth it. there are better food choices with affordable prices on grab or foodpanda.

I think the hotel is in a terrible location, there is sewer next to it and across from the hotel! The beach is not clean, I don't recommend it for families with children. Not for the elderly, as you should walk a lot between the rooms and the cafe or the pool. The children's pool is also very small and without fun. And the Kids Club is very weak and not very active. I was disappointed with the beach and the hotel.

I've been there 7 years ago and it was much more better... Needs to clean toilets and swimming pool.. Breakfast was very poor...

I stayed at Novotel Kamala beach from 12th -15th June 2025 – ( Room number 205). The hotel is in a very far away place access night market / any city area requires 20 mins of taxi or driving one way . Wanted to buy some basic medications and had to spend 700 bath to visit the pharmacy and come back, however the medications costs only 38 Bath ☹. 7/11 is widely accessible across Thailand , but around Novotel Kamala beach is minimum 25 mins , which is 700 bath cost ☹. Hotel room in very noisy due to the old air conditioning , it’s just like staying in inside an airplane which is on Taxi mode, when the power is off and come back need to wake up and switch on the air conditioning which was ridiculous. The hotel is very old and badly needs refurbishment. I do visit Thailand minimum once a month , this was the first ever time I noticed two power outages 😊 Above is my experience during 12th -15th June 2025 – ( Room number 205) Arjuna Abeysinghe

Nice and spacious room. Good location, easy access to the beach. A variety of breakfast.

Booking Ocean front but got garden room. While the oceanfront room was available. BF wasn’t good at all. Meatball seemed to be defrosted very long time ago. Car parking very compact