GLOW Mira Karon Beach

Very nice place, amazing staff with high service beyond standard, highly recommend here

Don’t book here. Although the property is quite new, that was the key point for our decision, most Phuket properties are totally worn down, all is made in the cheapest possible way, but that problem have many new hotels, we are lucky that only for the last 2 days of our trip. There are a lot “package” tourist here, what makes the place not better. The rooms are small. It’s 5-10 minutes walk to the beach. The beach is crowded but nice. At high season good for swimming with children, soft sand, low waves, no dependence on tides. But maybe all that is not a problem. The most problem of this place is extremely rood staff at the front desk plus the dumb policies of the management, strictly not to check-in anybody before 2 pm and and to ask to leave at 12. But neither that our check-in was delayed for half an hour. We have a small child, he felt asleep, so we couldn’t on time checkout on time. I asked the front desk but they started to appeal to some hotel policies and to coming guest, but all travelers know that everybody is checking in at different times, but they did not even try to check for arrival times of other guests how a good hotel would definitely do, even if is really fully booked, but good properties 4*+ always have reserve room, they just tried to say “no” right away, for sure it’s the easier this way. And it is not the way I did not asked for late checkout prior to arrival or at checkin, the checkout time is always same with child’s sleeping time. Parents will understand what I mean. At the end only arguing at front desk helped to give the child a half hour more sleep. We were allowed with the permission of Her Highness the lady at the front desk to leave strictly at 1 pm. Is that kind of service you should await from a 4* property? It’s definitely a 2* hotel and not even a half more. I hope trip.com administration will change the description on the hotel information page, since administration of the hotel lies about their service quality.

Beach is 7 mins walk Breakfast is ok not so much variety Room is small