Mangosteen Ayurveda & Wellness Resort

Mangosteen Ayurveda & Wellness Resort anmeldelser

Mangosteen Ayurveda & Wellness Resort

99, 4 Soi Mangosteen, Mueang Phuket, Phuket Province, 83130, ThailandVis hoteloplysninger
Mangosteen Ayurveda & Wellness Resort
Mangosteen Ayurveda & Wellness ResortMangosteen Ayurveda & Wellness ResortMangosteen Ayurveda & Wellness Resort
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Gæsteanmeldelser

9.1/10
Fantastisk
46 anmeldelse
Bekræftede anmeldelser
Placering9.1
Faciliteter9.1
Service9.1
Renlighed9.1
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Alle anmeldelser(46)
Positive anmeldelser(39)
Anmeldelser med billeder/video(11)
Negative anmeldelser(4)
Travelingalot
Royal balkon Jacuzzi villa
Overnattede i nov. 2024
Par
11 anmeldelse
10/10
Enestående
Slået op den 3. dec. 2024
Very nice good customer service and spa was fantastic nice views good little get away
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Anonym bruger
Superior-havevilla
Overnattede i jan. 2024
Familie
2 anmeldelse
2.0/10
Slået op den 15. feb. 2024
房間很多蜱蟲,衞生條件堪憂,早餐很糟糕,最重要的是,餐廳服務態度很惡劣,去餐廳吃飯,一個半小時都沒有上菜,尤其這兩個服務員,對顧客態度極差。
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bensonc519
Overnattede i mar. 2025
Par
4.0/10
Slået op den 5. apr. 2025
The resort has nice amenities and for a resort that has been open for 20 years, well maintained. Rain, Apple, the restaurant manager are just a few of the exceptional staff. They even have a placard that says that “our comfort is their priority… call to request a different pillow… etc.” However, if you care about service consistency, there is a lot to be desired for your hard earned time and money. Poohpae, the Guest Service Agent, was the first to greet us and immediately gave me the feeling that she worked here for more than 5 years (in a bad way). She didn’t address us with any smile or any warmth. We bought a 4 day Wellness Package and it is somewhat confusing what and when things occur and also what things should be pre-booked etc. she was completely unhelpful when it came to answering those questions. Luckily for her Apple was there to save the day. This alone does not constitute a bad review, only just what happened tonight did. I called the front desk in the evening to request for a different pillow. I request a latex pillow if they had any. Poohpae asks me if I want a long pillow. I said latex. She says only long or the same pillow. I said are you sure? She tells me that they only have the same pillow. So now I’m thinking.. did I read the placard incorrectly? So I take her word for it and tell her no thanks. Only then I walk up to the placard and I read “different pillow”. So I call her back and tell her there are other pillows. She then tells me that she can’t give me other pillows because housekeeping is off work and she cannot enter the room to get the pillows.,I’m not even going to continue all her excuses and inappropriate behaviour in this review. Just know that there was enough for me to write one. Still got one night to go. I’ll keep updating to let you all know how they handle things from here on out.
Oversæt
Svar fra overnatningssted: Thank you for your positive comments about the resort, our dedicated team , and the good maintenance. Many of our staff have been with us for 20 years or more, including those in the restaurant, and I’m pleased that their commitment is noticeable . You booked a 4-night stay with breakfast, while your partner opted for the Wellness Escape program. It’s wonderful to hear that you both had a great time and that your overall experience wasn't tarnished by the minor issue with the pillow. It seems you were more interested in testing our service rather than actually needing another pillow, correct? I would like to clarify how TripAdvisor reviews work. On TripAdvisor, guests rate hotels and resorts, not individual staff members. Given that your general experience was positive, a rating of 5 bubbles would be more reflective than 2 bubbles. Additionally, mentioning one staff member by name in a negative context and indicating that you would update readers with more news while still at the resort shows a misunderstanding of TripAdvisor’s purpose, which is not a news site or live blog. To address your concern about the pillow request made late at night: discussing such requests with the team during the day is usually more efficient. However, we apologize for any inconvenience caused by Poohpae, a new team member. The pillow card was a recent addition to the resorts service and Poohpae was not fully informed by management, for which we apologize. We must, however, refute your claim that Poohpae was impolite or made excuses. She simply explained that she was unaware of the pillow availability and that housekeeping was closed, so the request would be addressed the following day. This situation did not adversely affect your overall experience or our service. We are continually improving our services and have plans to expand our range of pillows and blankets to ensure that this additional free service meets our guests' expectations perfectly in the future . As the owner of the resort, I feel your review is highly unfair and inaccurate, and I kindly ask you to consider revising or deleting it. Thank you very much.
Michal W
Overnattede i feb. 2025
Rejs med venner
8.0/10
Meget god
Slået op den 26. mar. 2025
It's a beautiful resort, well kept, lots of amenities. The bedroom was spacious with a gorgeous bathroom and comfortable beds. The food was delicious and the staff was super attentive and pleasant. The yoga studio was well equipped and the teachers were great. It's a great, upscale resort with yoga as a nice addition to the regular stay. But the yoga classes are for beginners - this is not a place for a pure yoga retreat.
Oversæt
Svar fra overnatningssted: Thank you very much for staying with us and for the nice review. Everything sounds very positive , the room, the comfortable beds, the amenities, the attentive and pleasant staff. We are also happy that you enjoyed the ‍♂️ yoga sessions and rated our teachers as great . Pure Yoga in this case means, the only package inclusions are the meals and the daily yoga, whereas our other packages include various other items, such as spa treatments. Pure Yoga is our entry level package and allows an enjoyable time at the resort with all meals and yoga twice a day. The level of the lessons depends a bit on the guests, obviously. For those who wish more yoga classes or more advanced ones, please contact our reception or spa team for an individual arrangement.
Experience772670
Overnattede i feb. 2025
Rejs med venner
10/10
Enestående
Slået op den 13. mar. 2025
We visited the resort and participated in the wellness retreat. It was an incredible experience, with the entire staff being incredibly friendly and welcoming. The resort itself was a breathtaking sight, surrounded by nature’s beauty. It was the perfect place to escape and unwind, and I highly recommend it for anyone seeking a relaxing getaway.
Oversæt
Svar fra overnatningssted: Thank you so much for your wonderful review! We are delighted to hear that you had an incredible experience at our resort. Our team strives to create a friendly and welcoming atmosphere for all our guests, and we are pleased that you felt this during your stay. It is heartwarming to know that you found our resort to be a breathtaking escape surrounded by nature's beauty. We look forward to welcoming you back for another relaxing getaway in the future.
RoTraveler1970
Overnattede i feb. 2025
Solorejsende
10/10
Enestående
Slået op den 3. mar. 2025
I left the Mangosteen 7 days experience for last in my Thai/Cambodia trip. And it was the best decision... after visiting so many places, tasting the miraculous Thai and Cambodian life as tourist, I had a wonderful week to wrap up my soul and mind for coming back to regular life in Europe. Starting from the airport to hotel 50 min transfer to the check-in experience, accomodation, treatments, food, environment, extremely positive and smiling people, facility setup, check-out experience and transfer back to the airport, all was for me a perfect experience. Only-adult site gives you a break from the children world and allow guests to connect between them and with the local team without any domestic disturbance. It is the right place to detox your body and mind, to have YOUR time, to slow down and feel your inner world. Highly recommended for anyone that needs to clear one's mind and to recharge.
Oversæt
6/10
Svar fra overnatningssted: Thank you so much for your wonderful review and kind words about your stay at Mangosteen Ayurveda Resort! We are delighted to hear that you had such a rejuvenating experience with us and that every aspect of your visit, from the airport transfer to the check-out, met your expectations. Our team strives to create a serene and blissful environment for our guests, and it is heartwarming to know that you felt this during your stay. We truly appreciate your recommendation and are thrilled that you found our adults-only setting to be a perfect retreat for connecting with yourself and others. It is our mission to provide a sanctuary where one can detox, recharge, and rediscover inner peace. We look forward to welcoming you back for another revitalizing getaway. Safe travels and best wishes as you return to your everyday life in Europe!
darren w
Overnattede i feb. 2025
Par
10/10
Enestående
Slået op den 5. mar. 2025
Beautiful relaxing haven in Phuket, made special by the staff. Special mention to breakfast team, we can only remember Pans name but they where all lovely. Peter the evening restaurant waiter and his staff were so friendly and attentative. The Ayurveda Spa treatments were really good the therapists have fantastic skills. If you select a program, there are even special menus for the inclusive full board, which are designed for mind, body and soul. We split our stay half B&B and half a wellness programme. We did Yoga twice a day during the programme and found the instructors all excellent. The food was really good as well as the cocktails, the pool are so relaxing, the sound of running water made me snooze everytime. If we tour Thailand again we will come here again for the programme and staff.
Oversæt
Svar fra overnatningssted: Thank you so much for sharing your delightful experience with us! We are thrilled to hear that you enjoyed a relaxing and enriching stay at our wellness haven in Phuket. Our team takes immense pride in ensuring that every guest has a memorable visit, and we are glad that our staff made a positive impact on your stay. It's wonderful to know that you found our Ayurveda Spa treatments, yoga sessions, and wellness program to be beneficial for your mind, body, and soul. We designed our special menus with care, and we're pleased that they met your expectations. We appreciate your kind words about our food, cocktails, and serene pool area. Your feedback is incredibly valuable to us and hopefully for future guests as well, and it motivates us to continue providing exceptional service. We look forward to welcoming you back on your next tour of Thailand. Thank you once again for your lovely review!
Gæstebruger
Overnattede i maj 2025
Andet
10/10
Enestående
Slået op den 30. jun. 2025
One of the best retreats i have been to! Everyone is so warm and friendly! Definitely will love to go back to mangosteen! Amazing food, yoga, villas, people!
Oversæt
Robert F
Overnattede i nov. 2024
Solorejsende
10/10
Enestående
Slået op den 16. dec. 2024
This was a beautiful setting. Individual resort huts or casitas. The architecture and design details were top notch. The resort was so nice I didn't really want to go anywhere else. The staff was amazing. The food was fresh and served hot. The pool is amazing. Great view. I think this is more expensive than other choices, but there is real value here, and i will definitely be back.
Oversæt
Svar fra overnatningssted: Thank you very much for your kind words. We are delighted to hear that you had such a wonderful experience at our resort. It is always our goal to create a memorable and enjoyable stay for our guests, and we are pleased that you appreciated the setting, architecture, and design details. Our team always strives to provide exceptional service and knowing that our efforts were well received is truly rewarding. We are also glad that you enjoyed the fresh food and the stunning views from the pool. Your positive feedback assures us that we are on the right track, and we look forward to welcoming you back in the future. Please feel free to bring friends to share the experience. Once again, thank you for your review. See you next time.
Gæstebruger
Overnattede i maj 2025
Andet
10/10
Enestående
Slået op den 17. jun. 2025
My partner and I visited this resort on a Wellness Day Pass. We felt it was great value including two yoga classes, a 55 minute spa treatment, breakfast, lunch and use of all the resort facilities including the lovely pool and gym with brand new machines and weights. The resort has amazing views and beautifully landscaped grounds. We found the staff all lovely, friendly and helpful and felt very welcome even though we were only visiting for the day. We enjoyed our spa treatments and found them to be of high quality. The Manager took the time to greet us and have a friendly chat also. Highly recommend the Day Pass for anyone looking for a great value, relaxing, healthy day out.
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Gæstebruger
Overnattede i maj 2025
Andet
10/10
Enestående
Slået op den 13. jun. 2025
I really enjoyed my 6 days: yoga time a day, several different teachers all offering something unique to them, great massages, super lovely staff, good food. My villa was comfortable and private. Would recommend to other solo traveller's. Overall, really good value.
Oversæt
Safari05247550977
Overnattede i okt. 2024
Par
10/10
Enestående
Slået op den 3. nov. 2024
We had a fabulous stay at Mangosteen Resort. Thank you so much to the whole team, who made our stay really special. We came needing deep relaxation and to restore our minds, bodies and spirits and left feeling deeply reolaxed, refreshed and revitalised. Dr. Naveen and his team in the Ayurvedic Spa really looked after us. The therapists were excellent and it was wonderful to experience traditional Ayurveda in Thailand. The food was delicious, colourful, clean and healthy. I particularly loved the Ayurvedic Thai fusion. The whole team at Mangosteen were warm, friendly and professional, nothing was too much and they were always on hand to support and make our stay pleasant. The resort is beautiful, centred around a large swimming pool with bridges and Frangipani trees and a wonderful place to enjoy a reset which is what we did. We loved our stay, we were looked after so beautifully and it was just the tonic that we needed. Thank you to everyone at Mangosteen for such a super holiday.
Oversæt
Svar fra overnatningssted: We are over the moon to hear that you had such an "Ayurvedic-ally" amazing time at Mangosteen Resort! Your kind words have us blushing more than our signature Ayurvedic Thai fusion curry! ️ Dr. Nezeem and his team are now doing their happy dance, which may or may not include some very impressive yoga ‍♂️ poses. We're thrilled to know our food, surroundings, and service hit all the right notes for a perfect symphony of relaxation and rejuvenation. It's not every day we get such a sparkling review that makes us feel like the stars of our own wellness movie! Your feedback is the perfect reminder why we love what we do. Thank you for sharing your delightful experience, and we can’t wait to welcome you back for another dose of Mangosteen magic . Until then, may your days be as relaxing as a massage at our Ayurvedic Spa and as sunny as a day by our pool!
Mobile08444357468
Overnattede i aug. 2024
Solorejsende
10/10
Enestående
Slået op den 29. sep. 2024
I had a wonderful time here. It is the second time I have come here as I first came 7 years ago. Beautiful people food and treatments. I would recommend it to anyone needing a restful and relaxing holiday. The staff of the resort and always more than helpful to assist you in any way
Oversæt
Svar fra overnatningssted: thanks for the recommendation and for coming back to stay with us again! We are always striving to further improve our "baby", The Mangosteen, which actually for a baby is quite grown up in the meantime (22 years soon). Maybe you could come back in another 7 years to see how we are doing ? Getting older for sure... No, seriously, we hope you can make it at an earlier time!
yuttley
Overnattede i feb. 2025
Andet
10/10
Enestående
Slået op den 25. mar. 2025
My room was wonderful, the treatments were great and the staff were awesome. The restaurant was very accomodating to switch up items i did not like on the Ayurveda menu. The juice bar was awesome. The spa was great!
Oversæt
Svar fra overnatningssted: We’re delighted that you felt pampered, as our aim is to make you feel like royalty—minus the crown jewels , of course! We’re glad you enjoyed our new, quite unique juice bar; cold pressed juices to your liking and unlimited! We are also very flexible with the food options, thanks for mentioning this point! Our Ayurveda Spa team will be delighted to read your review as well. Thanks for staying with us and we are looking forward welcoming you again.
Gæstebruger
Overnattede i feb. 2025
Solorejsende
10/10
Enestående
Slået op den 23. mar. 2025
a very nice and heathy retreat - - especially with the healthy food and Ayurveda concept, excellent for calm and health seeking persons willing to detox and de-stress
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