Secret Cliff Resort & Restaurant

The landline wasn't working the room phone so I couldn't contact the reception and the room was so far on the cliff and dark area couldn't reach the street with out golf car and I should only call the reception to get this golf car and reception never respond the mobile phone or line or any contacts and when I ordered some food because I was dying hanger the delivery man give the food to reception and reception sleep already he didn't tell me anything and he didn't give me the food the food still on the board on reception to the next day and I couldn't contact anyone in this hotel and they never respond my messages or calls so I felt like I am present in this place

That was a nice Hotel. Location is great in all meanings. Hotel is located on cliff just above the sea with beautiful views on a Adaman sea and Karon beach. It is very quiet location suitable for travellers who want to silently sleep at night without any disturbance. Patong, Karon, Kata beaches, boxing stadiums,etc. , all are available by 10 min taxy driving. Cabby arrived all the time to this location even at night and earlier morning . Staff was friendly, room was clean. Shower and hot water 24 hours. Breakfast was simple but tasty, no oroblem at all,absolutely everyone can accept such international food. Overalk, good experience.

We booked the junior suit. One of the best resort I have visited till now. The room was well equipped and the service was excellent. From the balcony, we could view the sea and feel the cool breeze. The location of our room was absolutely perfect. a very good place to relax and chill. The scenery was beautiful and it was a relieve to walk in such a quiet and peaceful environment. The view of the sunset from that point was mesmerizing. I must say the location of the resort is at best place of Phuket. Excellent hospitality. We will definitely visit Phuket again.

This is my first time in Phuket , we stay 2 nights in Secret cliff , my overall review it’s worth it! We pay 15,000¥ for two nights and it’s was fare price ! Also in the price include breakfast (good breakfast) and staff always with smile !! So of course depends from your budget , but that it’s not bad choice ! Kata beach / Karon beach / Patong also very near and recommend beach “freedom beach”

One of the worst hotel there service is **** I stay 5 days they didn’t change the bed **** and the receptionist have attitude

Secreta Cliff should remain a secret, no one should have to experience this terrible property. Hands down one of the worst experiences all around. The hotel is located in the middle of nowhere, while they advertise a free shuttle between hotel and Karon/Patong beach, that has long since been discontinued. The hotel books you taxis at 3 times the cost and the bellhops tell you that it is better off to stand on the road and try yourself. The faculties are in below average condition, rooms are dull, poorly maintained, smell with run down furniture, linen, towels and bedding. There are zero basic toiletries provided. The pool is pathetic as is the breakfast which is completely stale and tasteless. The front desk is of zero help and does not accommodate or help with anything. This is as clear as I can get that SKIP this property, and if you still move forward, well you had fair warning and I wish I had known prior to making this booking. Worst experience on every front and glad to be leaving to never come back.