Sugar Marina Hotel - Nautical - Kata Beach anmeldelser

Svar fra overnatningssted: Dear Valued Guest,Thank you very much for your feedback and for choosing to stay with us at Kata Beach. We’re glad to hear you enjoyed the location, comfortable bed, cleanliness, and breakfast variety.We sincerely apologize for the inconvenience caused by the air conditioner noise and the TV remote issue. We will follow up with our team to ensure more responsive service and proper in-room equipment checks moving forward.Your comments are truly appreciated and help us improve. We hope to welcome you back again for a better experience next time.Warm regards,Sugar Marina Team

Svar fra overnatningssted: Dear skysoulmate,Thank you so much for your lovely and thoughtful review! We’re glad to hear you enjoyed your week with us, especially the cleanliness, location near the beach, and overall experience.We appreciate your note about the evening noise and upcoming construction, and we’ll do our best to minimize disruptions for our guests. We hope to welcome you back again for another relaxing stay!Best regards,Sugar Marina Team

Svar fra overnatningssted: Dear Cake,Thank you for sharing your feedback. We’re glad to hear that you enjoyed the breakfast and found our team helpful. We apologize for the issue with the pool temperature and the accessibility of the hotel. We will look into the pool temperature to ensure a more comfortable experience for future guests.We appreciate your comments and hope to welcome you back for an improved stay.Best regards,Sugar Marina Team

Svar fra overnatningssted: Dear GuestThank you for your feedback. We’re glad you enjoyed our location but are sorry to hear about your experience with breakfast and housekeeping. We will address these issues with our team. We appreciate your input and hope you’ll consider staying with us again.Sugar Marina Team

Svar fra overnatningssted: Dear SimbaddaThank you for your feedback. We’re glad to hear that everything was generally fine and that our staff handled the cleaning promptly. We apologize for the issue with the bathtub and will have it checked immediately. We hope to see you again soonSugar Marina Team

Svar fra overnatningssted: Dear nathrudee phrintrakul,Thank you for your feedback! We're delighted you enjoyed our convenient location, beach views, and comfortable beds. We appreciate your kind words about our staff and ample parking. We hope to welcome you back soon!Sugar Marina Team

Svar fra overnatningssted: Dear Helen L.,Apologies for any dissatisfaction with your stay. Thank you for sharing your feedback. We will consider and improve based on your suggestions to provide better service. We hope to have the opportunity to welcome you again in the future.Sugar Marina Team

Svar fra overnatningssted: Dear Guest,Yikes! Apologies for the hot water hiccup and the shower head conundrum in room 222. That's definitely not the experience we aim for. Rest assured, we're diving into the plumbing pronto. Thanks for the heads-up, and we'd love another shot at wowing you next time.Sugar Marina Team

Svar fra overnatningssted: Dear Andrea Lavezzoli,Thank you for your review! We're glad you found our location convenient, situated between the two main beaches in Kata, and that our pricing was reasonable. If you have any other feedback or suggestions for improvement, we'd appreciate hearing from you. We hope to welcome you back for an even better experience in the future. Thank you for choosing us!Sugar Marina Team

Svar fra overnatningssted: Dear Henangsu,We're glad you enjoyed the swimming pool! Thank you for your positive feedback. We hope to welcome you back soon!Sugar Marina Team

Svar fra overnatningssted: Dear Guest,Thank you for your positive feedback! We're delighted to hear that you had a good experience with us.It's wonderful to know that you found everything to be good, and we appreciate your recommendation. We're pleased that you found our location to be strategically located.We look forward to the opportunity to welcome you back in the future. If there's anything specific you'd like to see or experience during your next visit, please feel free to let us know. Your satisfaction is important to us, and we aim to make each stay as enjoyable as possible.Sugar Marina Team

Svar fra overnatningssted: Dear Guest ,Thank you for your kind words! We're thrilled to hear that you had a positive experience during your stay. We're glad our location, staff, and amenities met your expectations. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit!Sugar Marina Team

Svar fra overnatningssted: Dear Olga,Thank you for your detailed review of our hotel. We are delighted to hear that you found our hotel lovely and good value for money. We're glad that our convenient location, just a short walk from Kata beach and Kata Noi, was convenient for you. We appreciate your kind words about our design, comfortable beds, cozy sofa, and the welcoming service provided by our personnel. We're also pleased that our Wi-Fi and air conditioning met your needs for remote work and video conference calls.We take note of your feedback regarding certain areas that may require improvement. We apologize for any inconvenience caused by the condition of some bathroom fixtures and the occasional lapse in cleanliness. We will address these issues with our housekeeping team to ensure that they are rectified. We also appreciate your feedback about the noise from the road and the limited water pressure in the shower. We will review these matters to see how we can further enhance our guests' comfort.Regarding the restaurant, we apologize for the delay in service you experienced. We will work on improving the speed and efficiency of our food service to provide a better dining experience for our guests. However, we're glad to hear that you found our breakfast selection to be varied and decent.Thank you for choosing to stay with us, and we appreciate your overall positive recommendation. We value your feedback, as it helps us to identify areas where we can continue to improve. We hope to have the opportunity to welcome you back in the future and provide an even better experience.Sugar Marina Team

Svar fra overnatningssted: Dear Charuwan,Thank you for sharing your feedback about your stay at our hotel. We're glad to hear that you had a good experience with us. If there's anything specific you enjoyed or any particular aspect of your stay that stood out to you, please let us know. We value your feedback and look forward to welcoming you back for another enjoyable stay in the future.Sugar Marina Team