Yixian
21. december 2023
Location is fantastic, plenty of food options within walking distance. Massage parlour are just right at the door, quite a few to choose from. There are 2 7-11 nearby, both within 5 min walk. Decent roomsize. Breakfast was simple and mostly the same daily. The water in pool with direct access was cold.
Little hiccup with our check in, were us to top up for 1000baht per night for my child. We asked for the price to upgrade to a 2 bedroom, staff went into the rest area for a few minutes and returned claiming it's fully booked. However, when we check online, the room type was still available.
Stayed for a couple of nights in Superior Triple with Pool Access Room 3101. It has a strong musty smell in both living and bedroom. Horrible. We feedback to the staff, they offered us a room change to 3103, but the musty smell was equally bad. Insisted they do something for us and that's when they send housekeeping and light up essential oil in our room. The musty smells came back once the candle goes off. Very bad. Disapointing that staff failed to follow up with us on this matter. We stayed another 2 more nights after feedback, no one approach us to follow-up. Either they are seasoned with this complain or simply can't be bothered.
Overall good place, request for rooms in other blocks.
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