Novotel Phuket City Phokeethra

Novotel Phuket City Phokeethra anmeldelser

Novotel Phuket City Phokeethra

40, 5 Chanajaroen Road, Tambon Talat Yai, Amphur Muang, Mueang Phuket, Phuket Province, 83000, ThailandVis hoteloplysninger
Novotel Phuket City Phokeethra
Novotel Phuket City PhokeethraNovotel Phuket City PhokeethraNovotel Phuket City Phokeethra
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1 nat

Gæsteanmeldelser

8.5/10
Meget god
219 anmeldelse
Bekræftede anmeldelser
Placering8.5
Faciliteter8.2
Service8.6
Renlighed8.6
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Alle anmeldelser(219)
Positive anmeldelser(204)
Anmeldelser med billeder/video(71)
Lækker morgenmad(22)
God værdi for pengene(18)
Praktisk for shopping(12)
Nemt at komme rundt(9)
Venligt personale i receptionen(7)
Store værelser(6)
Behagelig seng(6)
Beliggende i centrum(5)
Negative anmeldelser(15)
Sein Le Myo
Deluxe 2 enkeltsenge værelse med balkon
Overnattede i dec. 2024
Familie
2 anmeldelse
8.0/10
Meget god
Slået op den 31. jan. 2025
Walking distance to Phuket old town. Food at nearby night market is delicious.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your feedback regarding your recent stay with us here at the Novotel Phuket City Phokeethra. We are pleased to see that you had a good stay and we hope that you can come to visit again to deliver a 10/10 experience.Best regards,Paul SmithGeneral ManagerNovotel Phuket City Phokeethra & ibis Styles Phuket City
Eddd11
Deluxe 2 enkeltsenge værelse med balkon
Overnattede i sep. 2024
Par
9 anmeldelse
9.5/10
Vidunderligt
Slået op den 4. nov. 2024
Room have great views over the city. The sound insulation in the room was not so good. Overall a decent stay though Breakfast buffet was decent and coffee was pretty aromatic.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your feedback regarding your recent stay with us here at Novotel Phuket City Phokeethra. We are pleased to see that you enjoy your stay with us. You positive comment “Overall a decent stay though breakfast buffet was decent and coffee was pretty aromatic” will be shared to the team for their great work. However, we have taken note in regard of sound insulation in the room on board and will find out the solution of this challenge. We hope that you can come to visit again soon. Best regards,Paul SmithGeneral ManagerNovotel Phuket City Phokeethra & ibis Styles Phuket City
Anonym bruger
Deluxe 2 enkeltsenge værelse med balkon
Overnattede i sep. 2024
Forretningsrejsende
156 anmeldelse
10.0/10
Enestående
Slået op den 31. okt. 2024
Nice hotel location with excellent breakfast selection. Had been staying there when we are in Phuket. Highly recommended.
Oversæt
Svar fra overnatningssted: Dear Guest,We really appreciate you taking the time to give us some feedback about your stay. We are pleased to read that you enjoyed your stay with us and that the nice hotel location with excellent breakfast selection were to your liking. Thank you for your positive feedback, we all hope we can welcome you back soon for another positive experience. Best regards,Paul SmithGeneral ManagerNovotel Phuket City Phokeethra & ibis Styles Phuket City
Ben25w
Superior-værelse med kingsize-seng
Overnattede i mar. 2025
Familie
11 anmeldelse
8.0/10
Meget god
Slået op den 7. apr. 2025
Lovely hotel within easy walking or a short taxi ride to downtown Old Phuket. The hotel is nice, with a small gym, spa and pool. But the pool is very cold- more for if you want a quick dip after lots of walking than a place to spend the day. The food for breakfast was quite good with a selection of Asian and some western style things. And some vegetarian options too. The room was comfortable - large and clean. The staff were all helpful and accommodating.
Oversæt
Kalvinlye
Deluxe 2 enkeltsenge værelse med balkon
Overnattede i feb. 2025
Par
6 anmeldelse
9.0/10
Fantastisk
Slået op den 16. mar. 2025
Hotel staff were very nice . Both the front desk , bell boys , cleaners and restaurant staff . However, the room air con was old and very noisy . The rooms are quite old .
Oversæt
Jayelle Chng
Superior-værelse med kingsize-seng
Overnattede i feb. 2025
Par
11 anmeldelse
9.0/10
Fantastisk
Slået op den 11. mar. 2025
Had a great stay with Novotel! Though slightly far away from old town (around 15 mins walk) the room and service was impeccable. The room was big, and the bed was comfortable. Great place for a quiet sleep. Would definitely stay again in the future.
Oversæt
GB Asia-trotter
Deluxe-værelse med kingsize-seng og balkon
Overnattede i feb. 2025
Par
70 anmeldelse
9.0/10
Fantastisk
Slået op den 5. apr. 2025
One of the best hotels to stay in, in Phuket town. Comfortable room and bed. Friendly staff.
Oversæt
Sanjay
Deluxe-værelse med kingsize-seng og balkon
Overnattede i jul. 2024
Par
1 anmeldelse
8.0/10
Meget god
Slået op den 25. aug. 2024
Location is very close to phuket old town. Weekend night market is spectacular. Those who lived Indian food, Amritsar restaurant in old Phuket town Lia a must visit.
Oversæt
6/11
Svar fra overnatningssted: Dear Sanjay,Thank you for your feedback regarding your recent stay with us here at the Novotel Phuket City Phokeethra. We are pleased to see that you had a good stay with us and the hotel location was a key point you found positive. We hope that you can come to visit again soon.Best regards,Paul SmithGeneral ManagerNovotel Phuket City Phokeethra & ibis Styles Phuket City
Gæstebruger
Deluxe-værelse med kingsize-seng og balkon
Overnattede i dec. 2024
Par
20 anmeldelse
10.0/10
Enestående
Slået op den 12. jan. 2025
Very good
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you so much for taking the time to rate your recent experience with us. We are thrilled to see that you had a 5* experience and we all look forward to you visiting again in the near future for another positive experience.Best regards,Paul SmithGeneral ManagerNovotel Phuket City Phokeethra & ibis Styles Phuket City
Uchka
Superior-værelse med kingsize-seng
Overnattede i dec. 2024
Rejs med venner
4 anmeldelse
5.5/10
Slået op den 3. feb. 2025
I stayed at this hotel for two nights. Unfortunately, my first night was quite bad due to outside noise, which made it difficult to sleep. The next day, we requested a room change and moved to an upper floor. While the new room was better in terms of noise, its layout was an “up-down” type, which was not ideal for my preference. Overall, the experience improved after the room change, but the noise issue on lower floors was disappointing.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for taking the time to tell us about your experience, we are sorry that we fell short of the expectations we have for our guests. Your comments have been noted and we will work as a team to address these. Best regards, Paul Smith General Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City
Michael 叔叔
Superior-værelse med to enkeltsenge
Overnattede i maj 2024
Par
10 anmeldelse
8.0/10
Meget god
Slået op den 14. jul. 2024
Very convenient location close to old town Heated outdoor covered swimming pool 🏊♂️ which is great Breakfast offered sufficient options But need to improve cleanliness and refurbishment as signs of wear and tear all around.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to review your recent experience at the Novotel Phuket City Phokeethra. We are pleased that overall your stay was good and that the hotel location, breakfast were to your liking. We have taken your feedback concerning the cleanliness and need for refurbishment on board. We hope we can welcome you back in the future and improve upon this experience.Best regards,Paul SmithGeneral ManagerNovotel Phuket City Phokeethra & ibis Styles Phuket City
Sharon Kathleen
Juniorsuite
Overnattede i nov. 2024
Par
2 anmeldelse
9.5/10
Vidunderligt
Slået op den 13. dec. 2024
Booked a junior suite and definitely recommend this hotel although a little distance into old town very nice and Jo- Jo on the roof top bar was very friendly
Oversæt
Svar fra overnatningssted: Dear Sharon Kathleen,Thank you for taking your time to give us some feedback during your stay.We are delighted to hear that you had an excellent stay and it’s wonderful to know that our team, Khun Jojoe at the rooftop bar was very friendly and contributed to making your experience memorable. Your positive feedback about his hospitality is truly appreciated. Thank you once again for choosing to stay with us, and we look forward to welcoming you back very soon.Best regards,Paul SmithGeneral ManagerNovotel Phuket City Phokeethra & ibis Style Phuket City
Anonym bruger
Superior-værelse med kingsize-seng
Overnattede i okt. 2024
Par
1 anmeldelse
8.0/10
Meget god
Slået op den 9. nov. 2024
Definitely worth it for the price but do not compare room with newer 5 star hotels. But service is 5 star.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your feedback regarding your recent stay with us here at Novotel Phuket City Phokeethra. We are pleased to see that you had a good stay especially the service from our team. We hope that you can come to visit again soon. Best regards,Paul SmithGeneral ManagerNovotel Phuket City Phokeethra & ibis Styles Phuket City
Gæstebruger
Superior-værelse med kingsize-seng
Overnattede i jul. 2024
Solorejsende
2 anmeldelse
4.5/10
Slået op den 22. aug. 2024
The receptionist did not let me to stay at the hotel even *********** still need me to pay for the room. She said my booking is cancelled 20th August at 2 p.m. But I contact the agent at *********** it said the cancellation cannot be done. What happened? I have to move to stay at ibis. But the credit card still charged my stay at Novotel.
Oversæt
Svar fra overnatningssted: Dear Valued Customer,Thank you for your recent stay with us at Novotel Phuket City Phokeethra and for informing us about your situation.We sincerely apologize for the inconvenience caused by our full booking. We understand how frustrating this must be and are genuinely sorry that we couldn’t accommodate you for the entirety of your stay. Regarding the cancellation of your booking however payment was processed successfully despite the cancellation. May I please require further more information as below details to verify the reservation if the payment was made in error, we will arrange for a refund as soon as possible. Reservation name:Confirmation number:Period of stay:Room number:Email:Kindly reach me via email: We also appreciate your patience and hope to have the opportunity to welcome you back in the future.Best regards,Rungsiya MoonchinoFront Office ManagerNovotel Phuket City Phokeethra & ibis Styles Phuket City
Sumesh
Superior-værelse med to enkeltsenge
Overnattede i jul. 2024
Forretningsrejsende
55 anmeldelse
9.0/10
Fantastisk
Slået op den 8. aug. 2024
The hotel and stay is impressive.. but the room charges by trip.com is higher than other some of the websites
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for your feedback regarding your recent stay with us here at the Novotel Phuket City Phokeethra. We are happy you enjoyed your stay but sorry that you found a more competitive price on an alternative website. We will look into this matter. Best regards, Paul Smith General Manager Novotel Phuket City Phokeethra & ibis Styles Phuket City