Oceanfront Beach Resort

Was a very nice place . Save . Clean . Respect

First time here Hotel , And first time surprise in Phuket Thailand Hotel , I found staff here hotel working lobby "Myanmar Bell Man, Front desk & Not server Welcome drink" I think they not understand about service process. I think hotel will be consider about Front Of Hotel Staff. They do not understand in English when I asking.

This was our 2nd time booking with this property ( the last time was 5 years ago ) , and the 2nd time was worst than the first The first time we booked with them 5 years ago, it was during covid period, when understandably staff was few and service was lacking. 5 years later, it seems nothing has changed, and service is absolutely aweful. This will definitely be the last time I stay with this business. We booked a twin bed with seaview. Upon arrival, we were given a single king bed and the view was aweful and blocked by the beach chairs. We called reception, and was greeted by an annoyed staff who claimed we booked a single bed. Then with a voice raise, they asked us to go to receptionist to change keys to another room. On the 2nd night of our stay at 1am where we were already in deep sleep, we were awoken by loud knocks on our door and loud screaming. A drunk next door neighbour were the culprit of this action. Though non of the fault of the hotel, despite us notifying the front desk the next morning and asking them to ask the culprits to leave, there was ZERO follow up from the hotel and the drunks continued to stay with the hotel. If you are looking for a hotel with good facilities but with zero service, this is the place for you. Otherwise, avoid it like the plague

We had breakfast as part of the package, everything you could possibly want was therefrom eggs any way you wanted them, pastries, asian foods, fresh fruits and juices.  The meals we ordered through hotel room service were also very good and reasonably well priced.

All the staffs were so nice and helpful, and the view from their hotel was amazing I love the experience there!!

Excellent location, friendly staff (Tony helped us a lot) I would revisit and also recommend !