Wyndham Phuket Airport anmeldelser

Dette hotel var det værste hotel, jeg nogensinde har boet på i HELE mit liv! Vi reserverede kun en nat for at fange tidligt fly næste morgen, og årsagen var udelukkende på grund af hotellets beliggenhed, ankom omkring kl. 21.00, der var et par gæster før os til kontrol, det tog dem bogstaveligt talt mere end 30 minutter at tjekke i 2 personer plus vores familie på 4, de gav to værelser i to separate bygninger til de to vengæster før os, så gav de os også to værelser i to separate bygninger, vi er en familie på fire med to små børn og det hele bagage er alt sammen blandet, det ville være så meget besvær at håndtere, hvis vi bo i to separate bygninger. Så jeg spurgte, om vi kunne have to værelser tættere på, den kvindelige receptionist fortalte mig, at to bygninger er tæt på, jeg fortalte hende, at jeg ikke vil have to værelser i to bygninger, hun påstod, at de adskilte os, fordi jeg reserverede to værelser med to navne, hvilket er nonsens, så kom manden ved navn JAME hen og sagde "vis mig bookingen!" hvilket jeg var chokeret over, da jeg ALDRIG er blevet råbt af nogen som helst gæstfrihedstjenesteudbydere i hele mit liv, sagde jeg: Undskyld mig?! Pas på din holdning. Han fortalte mig, at hele hotellet var booket ud; der er intet de kunne gøre. Derefter gav jeg mine reservationsdetaljer, som tydeligt sagde, at jeg reserverede to værelser under mit navn på en bookingtransaktion den 24. november, så var han tavs med vrede ansigt, men uden nogen undskyldning, hvad der er så nogensinde. der gik yderligere 5 minutter, han gav mig to værelseskort og sagde: nu har du to værelser i en bygning. Åh min herre, er dette et hotel?! Forstod deres personale, hvad gæstfrihed er?! Er de blevet trænet i at udføre deres arbejde ordentligt?! Vi havde et fly at nå på mindre end 7 timer, og jeg havde ikke energi at spilde på dem. Efter mere end 30 minutter til kontrol, ventede yderligere 10 minutter på shuttlebussen til at sende os den faktiske hotelbygning (Ja, checking lobbyen er langt væk fra dit værelse), kom vi endelig til vores værelser, det værste ventede på os: der er INGEN hjemmesko, INGEN shampoo, INGEN balsam, INGEN bodywash, et håndklæde til to gæster, INGEN TOILETPAPIR!!! Hvordan fungerer man i denne form for hotelværelse?! Klokken er næsten 23.00, vi havde kun mindre end 5 timer til at sove, ingen tid til at ringe og klage, min datter og jeg brugte sæbe i svag størrelse til at tage et hurtigt brusebad og ville bare ønske, at vi kunne komme igennem hele denne situation så hurtigt som muligt. Så næste tidlige morgen var det den samme fyr (navn JAME) i lobbyen, da jeg fortalte ham, at den manglede alle fornødenheder på værelset, igen er der INGEN undskyldning, men et spørgsmål blev ramt af mit ansigt: DU KUNNE RINGE, RIGTIG? Latterlig!!! Jeg ved ikke, hvordan denne form for service kunne eksistere for et hotel, jeg ved ikke, hvorfor denne slags hotel stadig kunne have forretning. Trip.com, seriøst, du bør fjerne dette hotel fra dit websted, så ingens ferie bliver ødelagt af det, og du er velkommen.

Very close to the airport, and there are many small local restaurants around the area. You can try them with good price. The food is good anyway. The hotel staff are very nice. They offer good breakfast. There are scheduled services to take you to a near-by beach. Fairly clean. Not so many people. You can enjoy a happy time there.

The hotel located near the airport and nai yang beach. Huge complex with lake and green area. The studio is clean and equipped with everything you need for a perfect stay. The swimming pool is clean and good for swimming as well. Breakfast is good. The staff is very kind and helpful. Thank you.

We stayed in this hotel many times. Environment is good. A very large hotel. Buffet is good for the price. They change at least few food everyday. Few staff can be rude sometimes. The hotel continues to be inflexible like the last time I stayed.

Nice design of the main lobby. Good gym. Unfortunately, that’s where the positives end. - Noticed a jumping see through bug on one bed. Suspicious stains on the sheets indicating potential infestation. Droppings. - Dead yellow ants noticed in the beds and a living one in the bathroom. - Rooms are disappointing and though there is a stove, there is no kitchenware. - Rooms are very far from the lobby with restaurant and from the entrance. Though they mentioned the golf cart was available for shuttle transport, there was never anyone at the desk of the B building to request it. Not ideal for elderly or those with mobility issues. - Inattentive personnel. - Swimming pool closed and empty without any prior notice given to guests. A shame when this was the very reason why we booked it. They allegedly said upon questioning that they had given us “alternatives”, however all that we received upon check in was “you cannot use the pool”. - Location: Close to airport (5 minutes drive and 21 minute walk). However the taxis and grabs cost minimum 300 bhat for a 5 minute drive. Free airport shuttle service available from hotel, but they told us that it was not in our booking. You have to request it at least one day in advance, which is not mentioned anywhere. - Disappointing breakfast. Positive was the lovely chef making omelettes. All in all, a disappointing experience for a 5 star hotel. Will not be returning and would not recommend.

Close to airport, free shuttle bus to beach, can kill some time. Nice and clean room, only the pool is under maintainance

Highly recommended. It's so close to the airport, however I didn't hear any planes. The staff are so nice and very helpful. Breakfast was pretty good, dishes changed daily. They have golf carts to ferry you around. Beautiful beach (Nai Yang) just a few mins down the road. I would stay again.

Clean rooms, kind staff, and a peaceful vibe near Naiyang Beach and Phuket Airport. A calm retreat just minutes from the airport—ideal for a quiet stay.

Stayed 1 night as it’s close to the airport. Overall is ok. Breakfast is not the best, no info about dishes, no allergy and dietary preferences info. As a pescatarian not the best experience. For the price is ok, but advertised better with nicer photos as it actually is

Nice pool, gym and rooms were a good standard - with small kitchen, sofa and balcony. Handy hotel if have a later arrival !

The location was not that close to the airport. You need to inform the front desk one day before if you want them to send to the airport. The facility itself was very big and our room was very far from the main building. The room smelled funny and there were insects crawling the floor at the lobby. Staffs were not friendly to provide us a service. Will never stay here again.

It’s near the main road but the lobby check-in point is far from residential. The room is very good for this price! The staff is good! wort it!

Nice pool, nice gym, and the breakfast buffet was very good. Room was nice, but the hallway to the room needed some sound dampening, doors from other rooms shutting was loud through the night. The breakfast was 1/4 mile from the hotel room, and when raining you're going to need an umbrella. There is an electric golf cart shuttle but inconsistent.

The accommodation is clean, the view is beautiful, the staff is good. If you want to go to the airport, you have to make a reservation in advance. You can find food nearby. It is near 7-Eleven, near the Nai Yang beach, you can watch planes land, visit Sininat Park, there are many food shops near the beach.