Sugar Marina Hotel - Fashion - Kata Beach

Sugar Marina Hotel - Fashion - Kata Beach anmeldelser

Sugar Marina Hotel - Fashion - Kata Beach

Kata Rd, Mueang Phuket, Phuket Province, 83100, ThailandVis hoteloplysninger
Sugar Marina Hotel - Fashion - Kata Beach
Sugar Marina Hotel - Fashion - Kata BeachSugar Marina Hotel - Fashion - Kata BeachSugar Marina Hotel - Fashion - Kata Beach
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Gæsteanmeldelser

7.8/10
God
102 anmeldelse
Bekræftede anmeldelser
Placering8.5
Faciliteter7.7
Service7.8
Renlighed7.4
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Alle anmeldelser(102)
Positive anmeldelser(90)
Anmeldelser med billeder/video(40)
Fantastiske værelser(23)
Fantastisk ophold!(21)
Tæt på stranden(20)
Praktisk beliggenhed(16)
Lækker morgenmad(11)
Fantastisk strand(6)
Store værelser(5)
For støjende(5)
Negative anmeldelser(12)
Candy LPC
Deluxe-værelse
Overnattede i jan. 2025
Par
3 anmeldelse
9.5/10
Vidunderligt
Slået op den 8. feb. 2025
The location is very good, just in walking distance to the beach. The staff can speak English fluently, easy communicate.
Oversæt
Svar fra overnatningssted: Dear Candy,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the location, the communication with our staff, and your stay with us. We look forward to welcoming you back.Best regards,Sugar Marina Team
FAUZAN IBNU JAM JAM
Familieværelse med 2 soveværelser
Overnattede i nov. 2024
Rejs med venner
22 anmeldelse
8.0/10
Meget god
Slået op den 8. dec. 2024
Very near to Kata Beach. Big room. Recommended breakfast for Muslim. One of the staff named Phisut helps us to enjoy breakfast.
Oversæt
Svar fra overnatningssted: Dear Fauzan,Thank you for sharing your feedback. We are glad to hear that you enjoyed our prime location near Kata Beach and found the room spacious.We also appreciate your suggestion regarding the breakfast and are happy to know that Phisut was able to assist you in enjoying it. Your comments on amenities are valuable to us, and we will work on improving them for a better experience.We hope to welcome you back for another enjoyable stay.Warm regards,Sugar Marina Team
Gæstebruger
Deluxe-værelse
Overnattede i jun. 2024
Solorejsende
7 anmeldelse
7.5/10
Slået op den 25. aug. 2024
Brilliant location in Kata. Hotel itself was decent, clean enough but not as high end as expected. King bed was 2 singles pushed together, shower wasn’t particularly powerful.
Oversæt
Svar fra overnatningssted: Dear Guest Thank you for your review. We're glad you enjoyed our location in Kata. We appreciate your feedback on the room and shower and will take it into consideration for improvements. We hope to welcome you back soonSugar Marina Team
Gæstebruger
Deluxe-værelse
Overnattede i jun. 2024
Rejs med venner
2 anmeldelse
10.0/10
Enestående
Slået op den 22. jul. 2024
A nice hotel with good location close to Kata beach. Restaurant is really nice.
Oversæt
Svar fra overnatningssted: Dear Guest?Thank you for your kind review! We're delighted you enjoyed our hotel's nice location near Kata beach and found our restaurant to be really nice. We look forward to welcoming you back soonSugar Marina Team
Lily Maggs
Deluxe-værelse
Overnattede i nov. 2024
Par
2 anmeldelse
7.5/10
Slået op den 18. dec. 2024
Close to the beach but the hotel is a little run down. Needs a renovation. We only stayed here for two nights which was long enough before moving on.
Oversæt
Svar fra overnatningssted: Dear Lily Maggs,Thank you for your review. We're glad you enjoyed our proximity to the beach but are sorry to hear that the condition of the hotel did not meet your expectations. We value your feedback and will consider it as we plan future renovations.We hope to have the chance to welcome you again for an improved stay.Happy New Year!Sugar Marina Team
Gæstebruger
Deluxe-værelse med pooladgang
Overnattede i mar. 2024
Familie
2 anmeldelse
9.5/10
Vidunderligt
Slået op den 24. apr. 2024
I had a great experience staying here. I loved everything although breakfast was just okay, the location was perfect with this reasonable price and high season. I want to point out the cleanliness of my room, it’s okay actually. Yet only the first day of my stay, the floor was covered of sand. So I hope this’ll be learning point for the hotel.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your review! We're glad you had a great experience and appreciated the location and reasonable price during high season. We apologize for the sand on the floor and will ensure better cleanliness in the future. We hope to welcome you back soon.Sugar Marina Team
Action Ash
Deluxe-værelse
Overnattede i feb. 2024
Par
1 anmeldelse
9.0/10
Fantastisk
Slået op den 12. apr. 2024
Thoroughly enjoyed our staycation at Suga Marina Kata. The beach access, hotel pool, and local area were all fantastic and convenient. The room was clean, beautifully furnished, and I loved the bathtub.
Oversæt
6/9
Svar fra overnatningssted: Dear Action Ash,Thank you for your review! We're thrilled you enjoyed your staycation at Suga Marina Kata, especially the beach access, pool, and local area. It's great to hear you appreciated the clean, beautifully furnished room and the bathtub. We look forward to welcoming you back.Sugar Marina Team
farah fleury
Deluxe-værelse med pooludsigt
Overnattede i aug. 2024
Rejs med venner
24 anmeldelse
7.0/10
Slået op den 21. sep. 2024
A very simple hotel with basic needs. 2 min walk to the beach, eateries & shopping. 3rd time here.
Oversæt
Svar fra overnatningssted: Dear farah fleuryThank you for your loyalty and for sharing your experience We're glad you appreciate our convenient location and basic amenities. We look forward to welcoming you back for your fourth staySugar Marina Team
Mr.YOUSSEF
Chic Deluxe-værelse
Overnattede i jul. 2024
Par
12 anmeldelse
6.5/10
Slået op den 9. aug. 2024
Place is really amazing. Staff are so lovely and helpful. The breakfast was nice. Only small problem with noise, the air conditioning was very noisy during the night.
Oversæt
Svar fra overnatningssted: Dear Mr.YOUSSEFThank you for your kind words! We’re thrilled you enjoyed the place, our staff, and the breakfast. I apologize for the noise from the air conditioning and will address this with our maintenance team. We hope to welcome you back soon.Sugar Marina Team
Realtatt
Deluxe-værelse
Overnattede i apr. 2024
Familie
2 anmeldelse
10.0/10
Enestående
Slået op den 26. maj 2024
Good, and near beach 🥰
Oversæt
Svar fra overnatningssted: Dear Realtatt,Thank you for your positive review! We're glad you enjoyed your stay with us and found our location convenient. We hope to welcome you back again soon!Sugar Marina Team
DanCan99
Deluxe-værelse
Overnattede i jun. 2024
Par
31 anmeldelse
7.0/10
Slået op den 26. jul. 2024
The hotel is a great in a great location. The staff is a bit lost as my room didn’t have any power at night so no lights or ac they ended up taking us to another hotel near which they also own. Not much of an apology but the stay was nice and the room was nice
Oversæt
Svar fra overnatningssted: Dear DanielThank you for your feedback. We’re glad you enjoyed the location and room. We apologize for the inconvenience with the power issue and appreciate your understanding. We’ll work on improving our response to such situations. We hope to better serve you in the future.Sugar Marina Team
Gæstebruger
Deluxe-værelse
Overnattede i apr. 2024
Par
23 anmeldelse
7.5/10
Slået op den 9. maj 2024
Location tis the best for walking to the beach. Good vibe. But the swimming pool is old and dirty. The room that I had stayed is quite clean.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your feedback. We'll ensure the swimming pool is cleaned regularly to maintain its quality. We're glad you found the room clean and enjoyed the location close to the beach.Sugar Marina Team
Gæstebruger
Deluxe-værelse med pooludsigt
Overnattede i jan. 2024
Par
3 anmeldelse
6.0/10
Slået op den 14. feb. 2024
We stayed in the room that can connect to next room. We could hear everything next door talked and they stayed up until 5.30 a.m!
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for sharing your experience. We apologize for the inconvenience caused by the noise from the adjoining room. We'll work on improving soundproofing to ensure a more peaceful stay for our guests in the future.Sugar Marina Team
Guffey
Deluxe-værelse med pooludsigt
Overnattede i jun. 2023
Par
14 anmeldelse
9.0/10
Fantastisk
Slået op den 21. jul. 2023
Best location for easy access to the beach and food market. Rooms are clean and comfortable. We got a kick out of the bathroom decor, but would definitely stay again. It would be worth paying a bit extra for the pool access rooms.
Oversæt
Svar fra overnatningssted: Dear Guffey,Thank you for your kind words! We're delighted you enjoyed the convenient location, cleanliness, and comfort of our rooms. We're also glad you appreciated the unique bathroom decor. It's wonderful to know you had a positive experience. We look forward to welcoming you back, and if you're considering it, our pool access rooms could indeed be a great choice for added comfort and relaxation.Sugar Marina Team
Henry
Deluxe-værelse med pooladgang
Overnattede i dec. 2023
Solorejsende
1 anmeldelse
4.0/10
Slået op den 6. jan. 2024
I usually don’t write reviews, but the front desk lady was very rude. When I checked in she told me to take a seat and wait for my room, but got annoyed when I asked how long that might be. When I got to my room, I noticed things were a little worn down. The room only had a sliding glass door facing the pool on the first floor (not very safe), it was also very noisy outside, so sleep would be difficult. I took a beach towel and left the room, 2 hours later I had an emergency and needed to leave. The front desk lady refused to give me even a partial refund, when the room was untouched! I wasn’t asking for a full refund, just a refund for the next day! She kept saying that it’s up to trip.com, and I told her that wasn’t the case, trip would be contacting her. She rolled her eyes and said no!
Oversæt
Svar fra overnatningssted: Dear Henry,We apologize for the inconvenience you experienced during your stay. We take your feedback seriously and will address the issues you've mentioned, especially regarding the front desk service and room conditions. We appreciate your understanding and hope to have the opportunity to make it right in the future.Sugar Marina Team