Gæstebruger
6. juli 2025
Best service among all !!! We spent 3 nights in a family room 406 which has a king bed and bunk bed on June last week and my twins already request me to book our next trip back to Novotel Phuket Resort, see kids don't lie! From the moment we arrived lobby porter crews Baw and Choo welcome us with a big warm smile and help us with our luggage, check in was smooth by front desk pretty young lady named Keng, too bad she didn't smile. The hotel is on the hilltop with stunning ocean view and the 3 tiers pools kids just love it. Breakfast spread is ok, Glory was very nice and helpful taking care of my twins, My twins love the pool, there's basketball and volleyball but volleyball should have replace a new one as it's broken. Love the Herring bar 3pm-5pm happy hour, bartender Bell made me delicious cocktail especially Margarita,, hopefully happy hour can extend to at least 6pm, btw, pool close quite early at 7pm I think 8pm is just nice. Hotel provides shuttle hourly to Jungceylon but each time only can carry 10 passengers however lunch and dinner hours no shuttle available. I think shuttle should run every 30 mins since it only carry 10 pax per trip. Lastly I would like to thank you housekeeper Lah whom taking care of our room clean each day so we can comfortably enjoy our cooling room after a long day outting. In short we had a great experience and we'll see u on coming October as my twins requested
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