Veranda Resort Phuket, Autograph Collection by Marriott

Everything was Excellent!! 😍 Hotel is new with soft opening period, not tet 100% complete

The only positive aspect is the room. The room is very beautiful, and I was even upgraded to a room with a balcony and a view of the sea and the pool. However, be aware: This hotel is not suitable for people with disabilities or elderly guests. There are no direct elevators from the lobby to the rooms—you have to take two separate elevators, and to reach the second one, you must navigate through a maze-like path. Cleanliness: People left a garbage bag in a hallway, and it remained there for four days without being collected. Pool area: There are no umbrellas by the pools, so the sun beats down on you, making it quite unpleasant. Breakfast: Absolutely terrible. The coffee comes from an office-style coffee machine, and if you want a proper barista-made coffee, you have to pay extra—even in a so-called 5-star hotel! The buffet is dull, repetitive, and extremely disappointing. Restaurants and bars: It’s no surprise that they are empty. Even during happy hour, there isn’t a single soul, and the staff just stand around. On top of that, everything is extremely overpriced. Beach access: There is no direct access to the beach—you have to go down a lot of stairs under the scorching sun. There are beanbags on the beach, but if you want towels, you have to walk to a designated station, sign for a certain number of towels, and then return them afterward. Bottom line: I do not recommend this hotel. I am extremely disappointed!

It will be a great hotel when all construction work is completed it’s a bit noisy at the moment

一個很美很美的地方…很多美妙的細節像歡迎飲料裏的冰塊一樣值得去一一發現。寧靜的海灣，設計感極強的建築，好看也好玩，無論晝夜，never had enough。讓我們想起Dubrovnik…看上去有很多本地網紅去打卡…但不招人討厭。希望永遠保持這份美好，感謝所有員工帶給我們賓至如歸的服務。

泰國的一線海景度假酒店，這幾年住了幾十個了，第一次踩這麼大的坑！！！！！ 酒店的展示照片裏那些漂亮的泳池和沙灘的風景，全部都是在最靠近海的前排的樓才能看到，***** 而實際上酒店還有一個隔了一條馬路的第二排樓 *****。前後兩個建築區域的入住體驗天差地別。 《豪華海景房（特大床）帶陽台》，6263元3晚，均價2087，是在馬路後面的第二排樓，確實能看到海景，但是酒店的泳池和沙灘完全被建築擋住！房型展示圖片故意誤導，不可能從圖片發現房間是在隔了一條馬路的第二排的樓，更絕的是，酒店在入住率不高的情況下還給分了個靠邊的尾房。跟攜程撕了一下午，最終升級解決，攜程買單。 其他的槽點： 訂單包含早餐但是入住的時候前台説沒有，要去查，耽誤了些時間。 在房間要冰塊，收費，第一次在酒店遇到這個收費。 房間裏衹有兩瓶飲用水，一盒紙巾（在洗手間），略顯小氣。都這個價位了，搞不懂。 退房要查房，等了十多分鐘還沒結果，前台看到我定的車一直在等，説先走吧。

雖然有點小插曲！但是一切還是都很好 ！感謝酒店幫我們佈置蜜月房，酒店現在環境很不錯！一切都很新，睡覺也很舒服！感謝酒店給我免費升級了海景房，但是如果不在晚上十點半的我準備睡覺時候搞了烏龍，打電話給我要升級費用，那就是絕對完美了！