K2KME
27. december 2024
Convenient location near the beach and night market, making it great for food lovers.
However, the information provided during booking was misleading. The booking mentioned a 'seaview room,' but upon arrival, we were told the hotel only offers pool view and mountain view rooms. The rooms are outdated and in dire need of renovation, especially the bathrooms. The towels were of very poor quality. The overall cleanliness and facilities were disappointing. The pool water was not well-maintained, with visible algae, and cleanliness across the hotel was lacking.
We also had issues with service. It took more than three or four calls and over an hour to receive a toothbrush set.
This hotel does not meet the standards expected of a 4-star property.
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