V Beach Resort

V Beach Resort anmeldelser

V Beach Resort

2 soi Prabaramee 7, Prabaramee road, patong, Kathu, Phuket Province, 83150, ThailandVis hoteloplysninger
V Beach Resort
V Beach ResortV Beach ResortV Beach Resort
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1 nat

Gæsteanmeldelser

7.7/10
God
90 anmeldelse
Bekræftede anmeldelser
Placering7.4
Faciliteter7.6
Service7.8
Renlighed8.0
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Alle anmeldelser(90)
Positive anmeldelser(75)
Anmeldelser med billeder/video(36)
Fantastisk ophold!(22)
Tæt på stranden(13)
Praktisk beliggenhed(11)
God værdi for pengene(8)
Fantastisk swimmingpool(7)
Brusebadet var svært at bruge(7)
Stilfuldt miljø(6)
Store værelser(5)
Negative anmeldelser(15)
Fung Ping
Premium-3-personersværelse
Overnattede i sep. 2024
Familie
2 anmeldelse
2.0/10
Slået op den 27. okt. 2024
WARNING!!! DO NOT BOOK HERE!!! We booked for 9 nights and ended up staying for the 1 night (we had no choice as it was 10pm, had it been earlier in the day we wouldn't have even stayed there an hour) we booked this as a pre wedding getaway with our 3 year old son and wanted to make it special before our big day. We arrived to find a man in reception with all lights off, and when we pulled up, he quickly turned on the lights. The smell in there was really funky and wasn't very welcoming. He gave me a piece of paper with names and personal details on and asked if that was me. Anyone could have claimed to be someone and taken our room. No form of GDPR. He asked for a deposit even though it wasn't mentioned in the booking. We was then allocated our room which this young boy came to carry a suitcase for us but didn't know where he was going. When we got to the room, he unlocked the door. However, the door was that tight in the door frame it was jammed shut. He had to barge with significant force from his shoulder and foot at the same time. This meant we couldn't shut the door when he left without booting the door really hard and was worried for damaging the property and getting charged for it. The bed sheets were dirty with hair and make up like they've not been changed. The towels had brown stains like someone had wiped their back side on it and left it on purpose. There was a used condom with stuff still in it, inside the safe. The bathroom was infested with small black bugs marching up and down the tiles. The shower didn't work, no water was coming through and even worse there was a junction box 6 inches to the side of the shower with no gland in it which meant condensation and splashes could of gone into it and made contact with live wires 240v. It was potentially that dangerous we could not stay there, esp with a 3 year old. The balcony was wobbly. It was rickety 3x1 timber and was only held together by a 50mm angled bracket to the concrete floor that was also cracked. This is a disaster waiting to happen. No chance in hell would we allow our son or anyone near that balcony. The pool looked so dirty like it hadn't been cleaned in a long time. Things were floating on it. After having to deal with all of that, we struggled with the smell of sewage and garbage. We reported this to reception, and 3 young kids came to our room, no older than 13 years old to change our bedding. Then a man also came in without knocking whilst smoking his cigarette in front of our 3 year old and blowing his smoke in our direction. We asked for a room change as everything was disgusting however to be told they had no more rooms available YET checking 2 different websites for this hotel, there were 2 other rooms available to book online. When we checked out in the morning at 10am, we saw a whole row of empty rooms upstairs and downstairs. It was highly likely they had more family rooms available but didn't want to offer. We spoke to trip.com and was advised it was down to the hotel to offer a refund as it was not as described. The hotel then said it was down to trip.com to refund. No one wanted to help, not even a partial refund like 25% of the booking or anything. They were only bothered about keeping our money and not providing the service as described. False advertising! DO NOT STAY HERE. Other low rated reviews are telling the truth! Instead, we booked somewhere else the night we arrived as we were left with no choice and weren't going to let this ruin our holiday. SORT YOURSELF OUT V BEACH! Everyone has been warned. Do not waste your time and money.
Oversæt
6/9
Svar fra overnatningssted: Regarding the key card deposit, every customer who comes to check-in must pay and we will return it when you check out. If the room door is left open, the key card must be scanned one more time to make it easier to close.After you informed the receptionist about the dirty towels, we immediately exchanged everything and returned them to the customer Thank you for your choice and support. We hope you have a wonderful holiday in Thailand. And wish you smooth work and a happy life. Best regards.
Gæstebruger
Premium-3-personersværelse
Overnattede i aug. 2024
Familie
2 anmeldelse
2.0/10
Slået op den 16. okt. 2024
This place is terrible. The smell outside is unbearable and the bathroom was disgusting. Poorly finished, dirty water, fridge did not work, light outside the entrance door did not work. Booked for 6 nights and only stayed two nights. They wouldn’t offer me a refund either. Worst hotel experience I have ever had.
Oversæt
Svar fra overnatningssted: The smell problem is something we cannot solve because the smell comes from outside the hotel and is under the care of the municipality. Concerning the dirty water due to a power outage from outside a large area, the hotel's water pump was unable to work. When electricity can be used normally It will take some time to wait for the water pump to work.After that, the water will be clean and can be used normally. The hotel provided customer service and resolved the situation as best we could. But thank you very much to the customers who have supported our hotel.
Morgan S.
Premium-3-personersværelse
Overnattede i jan. 2024
Familie
1 anmeldelse
7.5/10
Slået op den 29. feb. 2024
Good value for money, the management is very kind and helpful. It has a nice pool and the rooms are clean and functional. The location is good to move on foot both for the beautiful coves with sand and rocks with clear water and excellent for snorkeling, as well as having nearby shops, restaurants and street food. I recommend it to those looking for a simple place but at the same time comfortable and informal. We were pleased with the choice and if I should reappear the opportunity, we will definitely return to this property.
Oversæt
Svar fra overnatningssted: I would like to thank you very much for choosing to stay at our hotel and would sincerely like to apologize for the inconvenience which you experienced during your stay.We do hope to get another chance welcoming you back here again
Larry
Deluxe-værelse med kingsize-seng
Overnattede i jun. 2024
Solorejsende
2 anmeldelse
10/10
Enestående
Slået op den 13. aug. 2024
Beautiful place very close to the beach has its own swimming pool to the hotel. Very beautiful and helpful. Staff food is not far away as in food market and very close to Patong love the place.
Oversæt
Svar fra overnatningssted: Thank you for your evaluation. Hope you come back to stay again.
Kangsitebo (Osheen)🇯🇲
Deluxe-værelse med kingsize-seng
Overnattede i dec. 2023
Rejs med venner
2 anmeldelse
9.5/10
Vidunderligt
Slået op den 4. mar. 2024
This place was nice, perfect location in patong. The room was clean, bathroom was okay. Still everything was clean. The front desk workers were very nice and helped in whatever way they could. Nice little recommendation.
Oversæt
Svar fra overnatningssted: Thank you for taking the time to write a very kind review about your stay with us.We were very happy to read that you liked the friendly service We appreciate your lovely comment and it will pass to our associates.We are looking forward to welcoming you back to stay v beach resortWarm regards,
Victoriamay
Premium-værelse
Overnattede i dec. 2023
Rejs med venner
3 anmeldelse
10/10
Enestående
Slået op den 15. jan. 2024
Lovely hotel, rooms are very clean and comfy beds, the pool is really nice and the staff are very friendly. Only a 10 minute walk to patong beach
Oversæt
Svar fra overnatningssted: Thank you for your wonderful review. We are very excited to hear that you had the perfect experience, we are dedicated to providing excellence. And we are very pleased that you enjoyed your stay.We really appreciate your kind words. And we hope to welcome you back again in the future.
ElenaKey
Deluxe-værelse med kingsize-seng
Overnattede i nov. 2023
Familie
33 anmeldelse
10/10
Enestående
Slået op den 12. dec. 2023
There is all new in the hotel 😍 New furniture, linen, air conditioning and towels, etc. And it's great! The staff is very friendly and provides good service. From the hotel to the beach it is only two minutes by foot 😃 Beautiful large pool and area with bridges, palm trees and flowers. The beds are magical, very comfortable. The room has a refrigerator, kettle, water, coffee, hairdryer, large smart TV. Nice comfortable balcony. I highly recommend this hotel.
Oversæt
6/9
Svar fra overnatningssted: Thank you very much for your review. Looking forward to seeing you again
Naweeya Tangsakul
Deluxe-værelse med kingsize-seng
Overnattede i nov. 2024
Forretningsrejsende
6 anmeldelse
5.0/10
Slået op den 6. dec. 2024
Hotel facility is not so good, but staff were nice
Oversæt
Svar fra overnatningssted: Dear customer: thank you for your choice and support. We wish you have a wonderful holiday in Thailand and look forward to seeing you again next time. We wish you smooth work and a happy life. Best regards
Ivan A. Lazaro
Deluxe-værelse med to enkeltsenge
Overnattede i mar. 2024
Solorejsende
9 anmeldelse
4.0/10
Slået op den 7. maj 2024
We went by the pool and it was ******, the complex is nice but it is next to a landfill and the service is poorly educated.
Oversæt
Svar fra overnatningssted: What kind of special service do you need?We are just a budget hotel, we will do our best to take care of every guest.
Gæstebruger
Deluxe-værelse med kingsize-seng
Overnattede i feb. 2024
Solorejsende
3 anmeldelse
5.0/10
Slået op den 20. mar. 2024
Unfortunately I booked 4 nights but stayed only 1 night. The water at bathroom was terribly smelly and the bad smell spreaded to the room, so I decided to leave V Beach. I asked for refund but they refused. Trip.com did an awesome decision. Trip.com refunded me almost all the amount of my 3 nights. Trip.com were very very fast on answering my emails in order to find a solution. I have no words to thank trip.com. About V each resort I think the manager and the staff are doing everything possible to make you feel at home. I think the smell of the water wich made me leave the resort might have been an exceptional event. But I didn't have time to stay longer to see if the smell would cease on the following days. I'm sorry that the manager wouldn't accept to refund me. I was ready to negotiate even a symbolic amount. Pity. Never mind. By the way the room was very clean
Oversæt
Svar fra overnatningssted: We apologize for the inconvenience you experienced during your stay. We will take your feedback into consideration for improvements.
Vladislav
Premium-3-personersværelse
Overnattede i jan. 2024
Rejs med venner
12 anmeldelse
7.5/10
Slået op den 4. apr. 2024
Very attentive, polite and helpful staff at the hotel! We especially liked how the Ye Ye night manager works! He always helped guests and was very kind!
Oversæt
Svar fra overnatningssted: Thank you for taking the time to write a very kind review about your stay with us. We were very happy to read that you liked the friendly service and our facilities. We appreciate your lovely comment and it will pass to our associates. We are looking forward to welcoming you back to stay
TravelLoveRepeat
Premium-værelse
Overnattede i dec. 2023
Solorejsende
43 anmeldelse
8.0/10
Meget god
Slået op den 20. jan. 2024
It is cheap but okay. I you have a motorbike you can reach everything very fast. For 1-2 nights perfect.
Oversæt
Svar fra overnatningssted: Thank you for your stay. Hopefully we will have the opportunity to welcome you again in the future.
Gæstebruger
Deluxe-værelse med kingsize-seng
Overnattede i apr. 2024
Solorejsende
1 anmeldelse
4.5/10
Slået op den 13. maj 2024
Place is remote and not super clean. Not worth it.
Oversæt
Svar fra overnatningssted: First of all thank you for your stayWe are located on Karim Beach, 20 meters from the beach.It has only been newly opened for a few months, and it is still in the discount promotion stage. Your reservation price is less than 500 baht. This price is rare in the entire Badong area. If you feel that none of this is worth it, then maybe we really are not doing a good enough job.We will do our best to serve every guest and wish you a happy life.
Gæstebruger
Premium-værelse
Overnattede i mar. 2024
Solorejsende
1 anmeldelse
10/10
Enestående
Slået op den 25. apr. 2024
Nice service and good location
Oversæt
Svar fra overnatningssted: Thank you very much for choosing to stay at Your feedback is invaluable in our focus on improvements for better development. We look forward to welcoming you again in the future.
Gæstebruger
Premium-værelse
Overnattede i feb. 2024
Solorejsende
3 anmeldelse
10/10
Enestående
Slået op den 16. maj 2024
Great staff, location and room
Oversæt
Svar fra overnatningssted: Your evaluation is very important to us, thank you for your evaluation