Wai wai wendy
25. april 2025
Be cautious and careful with your belongings at this resort
We had an unfortunate incident during our stay at New World Resort. One afternoon, three cleaning staff entered our villa for routine cleaning while we were still there. Since we were about to leave, we waited in the living room and didn’t have a chance to secure our belongings properly. Our wallets, left unattended in handbags in the bedroom, were later found missing all the Hong Kong dollar notes belonging to my husband and aunt.
We immediately reported this to the front desk, but after their investigation, they concluded that there was no concrete evidence. We remain certain, however, that the theft occurred during the cleaning, as that was the only moment our wallets were out of sight.
Therefore, I strongly advise guests staying at this resort to keep your money and valuables with you at all times. Additionally, be cautious when using the indoor swimming pool, as we noticed some bugs around the area.
On the positive side, the environment itself is pleasant, and the mini water park is quite nice. However, one negative experience can significantly affect the overall impression.
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