Sunset Sanato Resort & Villas

Sunset Sanato Resort & Villas anmeldelser

Sunset Sanato Resort & Villas

Group 3, Duong Bao, Duong To, Phu Quoc Island, Kien Giang Province, VietnamVis hoteloplysninger
Sunset Sanato Resort & Villas
Sunset Sanato Resort & VillasSunset Sanato Resort & VillasSunset Sanato Resort & Villas
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1 nat

Gæsteanmeldelser

8/10
Meget god
47 anmeldelse
Bekræftede anmeldelser
Placering8.1
Faciliteter7.6
Service8.1
Renlighed8.0
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Alle anmeldelser(47)
Positive anmeldelser(42)
Anmeldelser med billeder/video(24)
Venligt personale(17)
Fantastisk ophold!(16)
Rent og ryddeligt(12)
Fantastisk udsigt(11)
Fantastiske værelser(10)
Fantastisk beliggenhed(6)
Morgenmaden var af gennemsnitlig kvalitet(4)
Negative anmeldelser(5)
☆min☆
1-Bedroom Villa With Garden View
Overnattede i apr. 2025
Par
2 anmeldelse
10.0/10
Enestående
Slået op den 7. maj 2025
Good 👍
Oversæt
Gæstebruger
Villa med 5 soveværelser og haveudsigt
Overnattede i feb. 2025
Familie
6 anmeldelse
8.5/10
Meget god
Slået op den 31. mar. 2025
It’s a very good hotel with nice village at nice location, the service provided by the staffs is amazingly good which is really over my expectations, special thank to Ms Tran My Tien who had provided remarkable help during our stay. Highly recommended especially for family travelers. The only thing needs to be improved probably is the breakfast buffet which would need to offer more variety for selection.
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Gæstebruger
Solnedgang deluxe kingsize seng med udsigt til haven (delt villa)
Overnattede i apr. 2024
Solorejsende
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 15. maj 2024
This place is comfy and efficient with full services. The view for those who want to watch sunset. Highly recommend this place. ‘Cường’ - the receptionist was friendly, helpful, and supportive during my visit, thank you!
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Eugene Chua
Villa med 5 soveværelser og haveudsigt
Overnattede i apr. 2024
Rejs med venner
8 anmeldelse
10.0/10
Enestående
Slået op den 24. maj 2024
beautiful sunset, super clean, highly commended.
Oversæt
Shiau Chien
To Soveværelser Villa med Haveudsigt
Overnattede i maj 2024
Familie
4 anmeldelse
9.5/10
Vidunderligt
Slået op den 16. jun. 2024
Beautiful
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Alice Ngọc Lan
Solnedgang deluxe kingsize seng med udsigt til haven (delt villa)
Overnattede i jun. 2024
Familie
6 anmeldelse
5.0/10
Slået op den 3. jul. 2024
This is the second time I have returned to book a room at the Villa. But it was an extremely bad experience. Unlike last time, the staff were extremely friendly. This time there were some staff with extremely bad service attitudes. By the way, each apartment we stayed in was provided with 2 350ml bottles of water for the whole day. But I returned to the villa late. and didn't know that the refrigerator in the room was just for decoration. There is no additional water charge. Then I called the front desk. to ask for more water for us. and I made it clear that I could pay the extra fee. but he replied that . The bar is closed and water cannot be supplied.😌 Which means I have to accept not drinking water until morning and wait for them to provide new free water. 🤣 I met directly and discussed this with the manager. and she apologized. but I think it's necessary to give an honest review of this bad experience. so you know that. How has your service deteriorated 😌
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Svar fra overnatningssted: Dear Ms Alice Ngọc LanThank you for taking the time to share your feedback about your stay at Sunset Sanato Resort & Villas in July 2024. We sincerely apologize for any inconvenience you experienced during your visit. Since then, we have made significant improvements to address the concerns you raised. We appreciate your patience and understanding as we strive to provide an exceptional experience for all our guests. From now on, we invite you to revisit our resort and witness the positive changes firsthand. To express our gratitude for your loyalty, we would be delighted to offer you a special discount on your next stay. Please feel free to reach out to our reservations team, and they will be happy to assist you. Once again, we apologize for any inconvenience you encountered, and we look forward to welcoming you back to Sunset Sanato Resort & Villas. Warm regards, The Sunset Sanato Team
Chongguan
Solnedgang deluxe twin med udsigt til haven (delt villa)
Overnattede i nov. 2023
Familie
9 anmeldelse
10.0/10
Enestående
Slået op den 18. feb. 2024
Overall good experience. Location is superb. Villa is clean.
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Azod
Villa med 5 soveværelser og haveudsigt
Overnattede i jan. 2025
Rejs med venner
7 anmeldelse
10.0/10
Enestående
Slået op den 22. feb. 2025
So good 😍
Oversæt
Gæstebruger
Solnedgang deluxe twin med udsigt til haven (delt villa)
Overnattede i mar. 2023
Solorejsende
1 anmeldelse
10.0/10
Enestående
Slået op den 1. maj 2023
Tran was very patient and professional, she clarified everything well and arranged for a quiet room. The hotel was near the airport, easier to find.
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korea_firecrue
Tre soveværelser villa med haveudsigt
Overnattede i sep. 2024
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 25. okt. 2024
All good !
Oversæt
trang van nan
Tre soveværelser villa med haveudsigt
Overnattede i okt. 2022
Familie
11 anmeldelse
10.0/10
Enestående
Slået op den 14. nov. 2022
rat tuyetvoi canh dep phong sach se view dep
Oversæt
6/7
Anonym bruger
Solnedgang deluxe twin med udsigt til haven (delt villa)
Overnattede i nov. 2022
Familie
2 anmeldelse
10.0/10
Enestående
Slået op den 24. dec. 2022
Nice and superb resort, also thanks Quang so much for his nice hospitality
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kwan tai kong (jason)
Tre soveværelser villa med haveudsigt
Overnattede i jan. 2024
Rejs med venner
1 anmeldelse
10.0/10
Enestående
Slået op den 28. feb. 2024
very good
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Gæstebruger
Villa med 4 soveværelser og haveudsigt
Overnattede i jul. 2022
Familie
10 anmeldelse
8.0/10
Meget god
Slået op den 14. aug. 2022
Amazing sunset view at the resort!
Oversæt
ting camy
Villa med 4 soveværelser og haveudsigt
Overnattede i jan. 2025
Familie
5 anmeldelse
5.5/10
Slået op den 5. feb. 2025
非常不推薦的度假村！樣樣要加錢！為了這個沙灘而訂的villa結果非常失望。 我們訂的是4房的villa，多出的3個小孩 每人要加450,000越南盾for住宿和早餐也算了。 預訂頁面寫着有4張single，2張queen，1張kingbed，到那裡衹有6張single&1張kingbed。和前台説了非常非常久最後給的答覆是trip.com寫的是錯誤，要另外加床的話又要加錢。。。最後free了一張像木板的床🌚 度假村裡衹有一家餐廳，沒有任何mart，所以食物貴是肯定的，但7點之後你看不到其他人好像住在荒廢區。。room service到房間的餐也不好吃😂 唯一服務好的衹有接待車來回接送😀 早餐不好吃，選擇少，服務人員非常沒禮貌，還沒用餐結束直接收掉碟子不止一次，連續兩天都這樣。
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