Premier Residences Phu Quoc Emerald Bay Managed by Accor

Great resort great location the staff are really really incredible we really enjoy our stay and for sure we will back again

It was a pleasant stay. I got a sea view even I haven’t booked sea view room. It was an awesome surprise 🤓 The room is spacious with a nice balcony having a sitting area. But what I liked more was a BED! I moved from another Accor hotel on the north of the island ( Movenpick) and the beds are in both hotels are the same- Extremely comfortable mattress and pillows. I slept like a baby and woke up without any pain in my back. Not all hotels have such good pillows and soft beds in Asia. For me that’s very important to sleep on a good bed as I have neck and spine issues. The breakfast is really good and has a lot of choice of Vietnamese, Indian, western options. Swimming pool is soooo big and cool! Even has bar in the pool and small aqua park. Hotel located at the one of the most beautiful beaches in Phu Quoc, the colour of the water is so turquoise and the sand is white. Little palm forest on the beach has a good sun protection, you don’t even need an umbrella 😇

The staff at front desk are very friendly and helpful and speak good English. There’s a free shuttle bus service driving you around the south Phu Quoc, basically involving most tourist attraction from 9 to 9.

Overall experience feels good & will recommend my friends/relatives go there & for leisure

Rooms: The layout is quite nice and the room (& balcony) is big enough for 2 pax. It can disturbing sometimes during daytime as there’s construction (?) works nearby. Quite a few bugs found in bed. Service: The check in & out process are satisfactory, however, there’re quite some poor arrangement during my stay. I called and face to face confirmed the reservation of additionally-charged daily activities, nevertheless, the staff told me that the booking had already been cancelled when I have arrived at the time of event. The staff was trying to communicate with the others through calls and texts, but it didn’t help much. So, we just led it go and left, our itinerary could have been much better without this happened. We have once dined in the restaurant besides the pool. Warm reminder for you that you can’t leave the bill until checking out your room and you’re gonna pay as soon as your meal is done. I was confused why the staff had to ask for my room number tho. Location: Nice as it is by the beach, but it takes you like 15 mins to go to Sunset Town. Free shuttle is available each half an hour within certain period, but it can be too full for you to hop on. I used grab and buggy during my stay instead.

Love this resort very much ! Nice beach and pool , great breakfast ！ Will recommend friends to stay this resort !