Radisson Blu Resort Phu Quoc anmeldelser

Svar fra overnatningssted: Dear Valued Guest,Thank you so much for taking the time to share your positive feedback with Radisson Blu Resort Phu Quoc!We are thrilled to know that you were satisfied with the room, room amenities, the cleanliness of the beach, as well as our rich breakfast. We appreciate our feedback as it motivates us to continue striving to provide the best possible guest experience.We look forward to the pleasure of welcoming you and your family again whenever you visit our beautiful island.Wishing you health and prosperity!Kind regards,Dinh Thi Nhu TrangGuest Experience Manager

Svar fra overnatningssted: Dear Lorenzo Gennari,Thank you for your wonderful review! We're delighted to hear that you enjoyed our location, services, and the cleanliness of the hotel. We also appreciate your suggestion about keeping the pool bar open in the evening, and we'll certainly consider it for future improvements. We look forward to welcoming you back soon!诚挚的祝福,Dinh Thi Nhu Trang客户体验管理

Svar fra overnatningssted: Dear valued guest,Thank you for your review! We're glad to hear that you enjoyed the variety of breakfast options and found the free buggy service to nearby attractions convenient. We hope to welcome you back for another great stay soon!Kind regards,Dinh Thi Nhu TrangGuest Experience Manager

Svar fra overnatningssted: Dear valued guest, On behalf of the entire team, sincere thanks for choosing Radisson Blu Resort Phu Quoc once again! We greatly appreciate you taking the time to share your experiences and your nice photos after your recent stay with us. We are delighted to know that you enjoyed your stay at Radisson Blu Resort Phu Quoc. We hope to have the pleasure of welcoming you and your family again, whenever you visit our beautiful island next time.Best regards, Dinh Thi Nhu Trang Assistant Guest Experience Manager

Svar fra overnatningssted: Dear Hakan,Thank you for sharing your feedback. We're truly sorry to hear that your stay didn’t meet your expectations, and we appreciate you taking the time to provide such detailed comments.We understand your frustration regarding the service at our pool and beach bars, as well as the challenges you faced with room account management. We will certainly address these concerns with our team to ensure improvements are made.Kindly understand that each hotel has its own priorities, and we focus on providing a quiet and peaceful environment for our guests. However, we acknowledge that this may have impacted your experience, and we appreciate your feedback. We will certainly consider this as we continue to improve.Additionally, we noticed that you had two rooms and changed rooms during your stay, which may have caused some misunderstandings during the initial days. We kindly ask that guests refrain from moving rooms on their own, as we prefer to assist with any room changes to ensure everything is properly prepared and managed. Please rest assured that we take your comment into account and will review our procedures to ensure they are always correct.Our team is here to ensure your experience is as seamless and comfortable as possible.We value your feedback and hope you'll consider returning in the future so that we can provide you with an improved experience. Best regards,Dinh Thi Nhu Trang Guest Experience Manager

Svar fra overnatningssted: Dear Elza, Thank you so much for your kind words! We're thrilled to hear that you found our staff hospitable and enjoyed the service and food. Your feedback means a lot to us, and we look forward to welcoming you back for another great experience!Kind regards,Dinh Thi Nhu TrangGuest Experience Manager

Svar fra overnatningssted: Dear Shereen, Thank you for your wonderful review! We're thrilled to hear that you had a pleasant stay and enjoyed the spacious room and lovely balcony. It's great to know that the swimming pool was a highlight of your visit! We strive to provide a comfortable and enjoyable experience for all our guests. We hope to welcome you back soon for another fantastic stay!Best regards, Dinh Thi Nhu Trang Assistant Guest Experience Manager

Svar fra overnatningssted: Dear ISsey MiYake,Thank you for taking the time to share your feedback and your lovely moment through the photos with Radisson Blu Resort Phu Quoc ! We’re thrilled to hear that you enjoyed the breakfast and found our location convenient for visiting Vinwonder, Safari, and Granworld.We appreciate your suggestion about adding a slide to the pool; It’s wonderful to know that you loved the one-bedroom suite and that it was comfortable for your family trip.We look forward to welcoming you back in the future!Best regards,Dinh Thi Nhu Trang Assistant Guest Experience Manager

Svar fra overnatningssted: Dear Yury62,Thank you for sharing your wonderful review!We’re thrilled to hear that you had a great experience with us. It’s great to know you enjoyed the breakfast, fruit variety, and the convenient baggage service. We’re also glad you had a chance to enjoy the clean beach and easy access to the center with our free shuttle buses. We truly appreciate your feedback and hope to welcome you back for another fantastic stay in the future!Best regards, Dinh Thi Nhu Trang Guest Experience Manager