La Veranda Resort Phu Quoc - MGallery

Review for La Veranda Resort, Phu Quoc The overall vibe of La Veranda Resort has a charming colonial feel, and the architecture of the hotel is quite nice. However, there are several aspects that made the experience less enjoyable, especially for families with young children. Not Kid-Friendly: The layout of the resort is not very suitable for kids. There’s no covered walkway between the rooms and main areas like the lobby or restaurant. If it rains, you’ll need an umbrella to get around—but they only provide one umbrella per room. Even after requesting a second one, it was later taken back without notice. Limited Amenities: Although it’s a beachfront resort, amenities are quite basic. Only a small bottle of shampoo was provided. There were no pool or beach towels available, which was surprising. The swimming pool is also small. Room Concerns: For families with children, be aware that the bed height is unusually high—it was difficult for our child to climb up and down safely. Also, the path leading to the rooms is poorly lit and can feel unsafe at night. Service Disappointments: During checkout, my son asked for a few extra biscuits but was turned down. Breakfast was another letdown—it wasn’t a buffet but a fixed set menu with very limited choices, and the food was below average. We also requested a late checkout by just an hour (which we understand might not always be possible), but considering the hotel was not crowded, a little flexibility would have been appreciated. Poor Value for Money: Out of the three hotels we stayed at during our trip to Phu Quoc, La Veranda was the most expensive but offered the least in terms of service and value. Lack of Hospitality: One particularly disappointing moment was regarding a birthday. Since the birthday didn’t fall on the exact date of our stay, the hotel declined to offer even a small cake. While it’s not about the cake or the cost, a gesture of hospitality would have gone a long way. For context, another hotel gave us a whole cake without hesitation—it’s those small touches that make guests feel truly welcome. Final Thoughts: While the setting is peaceful and may suit couples seeking a quiet getaway, I wouldn’t recommend La Veranda for families or those looking for value. In a place like Phu Quoc, where you can get better service and amenities for the same or even lower prices, La Veranda falls short of expectations.

Exceptional from the moment we arrived, the experience was flawless. The staff were incredibly attentive—nothing was ever too much trouble. Every detail had been carefully thought out, from the beautifully appointed room that had everything we could possibly need, to the thoughtful messages from Madame Vermont that added such a personal touch. Little extras, like the charming pepper gift, made us feel truly valued. The hotel itself is stunning, with its elegant French colonial style, and the environment was wonderfully peaceful. The private beach, immaculate pool area, and lush gardens created a perfectly relaxing escape. Dining at Pepper Restaurant was a highlight—the food was absolutely fantastic and beautifully presented. This trip exceeded all expectations. We can’t wait to return!

#chill and warm# -chill environment and room -warm working staff -diversified hotel activities definitely will choose to stay here if I come to Phu Quoc island next time

It was amazing. Stylish hotel with wonderful service, breakfasts we delicious, thank you for yoga classes and afternoon tea. The only issue I faced were rackets for table tennis as its surface is broken and it impossible to play normally with them. But it’s a minor. Thank you very much for our existing experience in your hotel!

amazing service！

very comfort and lovely experience. The service and people are very sweet. The food is also very delicious. If you have time, the spa in the hotel you can have a try there.