The Palmy Phu Quoc Resort & Spa

The Palmy was likely an absolutely stunning property when it was built. Unfortunately the environment and a low maintenance budget have taken its toll. Lots of rusty steel railings are evident.  The restaurant which claims to have both western and local cuisine has what appears to be a Chinese leaning breakfast buffet and the dinner menu is limited to a blade steak dish and Pizza. This was confirmed by another guest that had been there for a week.  The multiple pools looked nice but seemed cloudy.  We splurged and went for the executive suite expecting to have a functional living space. It consisted of a wooden love seat and a coffee table and nothing else. No tv or anything.  The bedroom was the unique room. It was appointed with a nice bed in the centre of the room with a desk behind the headboard, a wall to wall curtains separated the sleeping are from the bathroom area. A glass shower and tub area was in one corner and a glass walled toilet area was in the other.  Beach access was though the restaurant.

Pleasant and good location. The initial exterior was a little shocking but nothing a lick of paint couldn’t improve. More modern amenities inside and good pools

The hotel has great potential to be a fantastic 4.5-star destination, but there are a few areas that need improvement. The beach could use better cleaning and maintenance, as it detracts from the overall experience. Additionally, some surrounding infrastructure needs attention, as it impacts the hotel's appeal with more attention to detail needed. It feels as though the financial impact of COVID-19 has taken a toll on the hotel, and it shows in some aspects of its upkeep. However, with targeted efforts to address these issues, the hotel could truly shine.