Seashells Phu Quoc Hotel & Spa

Seashells Phu Quoc Hotel & Spa anmeldelser

Seashells Phu Quoc Hotel & Spa

01 Đường Võ Thị Sáu, TT, Duong Dong, Phu Quoc Island, Kien Giang Province, VietnamVis hoteloplysninger
Seashells Phu Quoc Hotel & Spa
Seashells Phu Quoc Hotel & SpaSeashells Phu Quoc Hotel & SpaSeashells Phu Quoc Hotel & Spa
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1 nat

Gæsteanmeldelser

4.5/5
Fantastisk
791 anmeldelse
Bekræftede anmeldelser
Placering4.7
Faciliteter4.4
Service4.4
Renlighed4.5
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Alle anmeldelser(791)
Positive anmeldelser(768)
Anmeldelser med billeder/video(415)
Lækker morgenmad(162)
Fantastisk havudsigt(153)
Fantastisk swimmingpool(153)
Praktisk for shopping(143)
Tilbyder afhentning/aflevering(96)
Tæt på lufthavn(55)
Har infinity-pool(48)
Ren pool(11)
Negative anmeldelser(23)
Klassisk byudsigt King Size-seng værelse
Overnattede i apr. 2024
Familie
23 anmeldelse
2.5/5
Slået op den 24. maj 2024
Jeg tager dig til lufthavnen den dag, du kommer tilbage. Hotellet giver dig et stykke papir med slibedato, tidspunkt mv. Jeg spurgte, fordi datoen var forkert, og de sagde, at de ville returnere den næste dag, efter at medarbejderen forlod arbejde, men der var ingen v****l dagen efter, så jeg måtte henvende mig og forklare det samme igen. Og jeg modtog en guide, der fortalte mig, at jeg skulle ankomme til lufthavnen 4 timer før tid. Der er intet at se i Phu Quoc Lufthavn.....4 timer............ Og det inkluderer massage, men det har ingen mening overhovedet. Der gives ingen vejledning fra check-in til check-out.
Oprindelig tekstOversat af Google
knight JX
Klassisk Havudsigt Kingsize Seng Værelse
Overnattede i apr. 2024
Par
3 anmeldelse
2.2/5
Slået op den 13. maj 2024
Hotellet ligger midt på øen Phu Quoc. Natmarkedet er i nærheden, og det kan nås på få minutters gang Hvis du vil bo midt på øen en dag, kan du bo der. Jeg så fluer i frugtafdelingen til morgenmad. Min partner og jeg havde diarré efter at have spist det, men jeg ved ikke, om det er relateret til dette. Og der er mange insekter på altanen, jeg har ikke brugt det meget. Hotellets toilet har også mange pletter. Jeg anbefaler ikke dette hotel. Desuden skal du betale et depositum for dette hotel, hvilket er det samme som at betale online. Desuden er minibaren utrolig dyr Når du køber online, står der, at der er en lufthavnstransport, men faktisk, hvis du overfører dertil i midten, vil de ikke give dig nogen service.
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Mr Lau from Hong Kong
Premium byudsigt med to enkeltsenge
Overnattede i nov. 2024
Par
3 anmeldelse
5.0/5
Enestående
Slået op den 31. dec. 2024
It is not luxurious, but right on for most items needed. Hotel building looks good. The location is excellent. It is close to the night market and also a lot of shops. The beach is good.
Oversæt
Svar fra overnatningssted: Dear Mr Lau, Thank you very much for staying at Seashells Phu Quoc Hotel & Spa and for taking the time to share your positive feedback.We were so happy to see that you found everything to be excellent during your recent trip to Phu Quoc.Your good words are the best compliments for us and we are really proud of them. Please rest assured that I will extend your compliments to the entire staff.It has been a great pleasure to have you staying with us and if it was a first time for you I do hope we made you want to come back again! We look forward seeing you again soon!With warmest regards,General Manager.
Arsene Francois Laurent
Premium Havudsigt Twin Værelse
Overnattede i nov. 2024
Solorejsende
8 anmeldelse
2.0/5
Slået op den 22. dec. 2024
Hotel not recommended, everything is charged extra, a towel was dirty and they wanted me to pay for the towel, plus 50,000 for 2 bottles of water in the room. Work was carried out over a week, no worker because of dirt and dust. Too many chairs by the pool, too loud by the pool, kayak etc. nothing free for 5☆ room in need of renovation, wallpaper stained and coming off. Narrow corridor to enter the pool. Food not good and overcrowded with people. Cocktails hardly any alcohol, after complaining, was asked for more money for one more shot. Never worth 5☆, more like 3☆, never going there again. Sauna not good no chere for relaxing
Oversæt
Svar fra overnatningssted: Dear Mr Arsene Francois Laurent, Thank you very much for staying at Seashells Phu Quoc Hotel & Spa and for taking the time to share your feedback.I would like to sincerely apologize for the shortfall in service. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer to our guests. It would be our pleasure to have the chance of welcoming you back at Seashells Phu Quoc Hotel & Spa in the near future, Sincerely,General Manager
Anonym bruger
Juniorsuite med 1 soveværelse
Overnattede i nov. 2024
Solorejsende
163 anmeldelse
3.5/5
Slået op den 21. dec. 2024
The hotel, which is around 10 years old, is located on a very narrow sandy beach and the adjacent swimming pool is completely overcrowded with loungers. Relaxation looks different, absolutely no privacy and children screaming and jumping into the water. Unfortunately, the breakfast buffet restaurant is also completely overcrowded. This 5-star hotel can only be recommended to a limited extent. Apart from the bedroom and the spa area, this hotel definitely offers no opportunity for rest and relaxation. The friendly staff speaks and understands English very poorly. The hotel would be well advised to either take in far fewer guests or to carry out major expansion work. The price-performance ratio is only satisfactory.
Oversæt
Svar fra overnatningssted: Dear Valued guest, Thank you very much for staying at Seashells Phu Quoc Hotel & Spa and for taking the time to share your feedback.I would like to sincerely apologize for the shortfall in service. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer to our guests. It would be our pleasure to have the chance of welcoming you back at Seashells Phu Quoc Hotel & Spa in the near future, Sincerely,General Manager
Klassisk Havudsigt Kingsize Seng Værelse
Overnattede i nov. 2024
Familie
4 anmeldelse
5.0/5
Enestående
Slået op den 20. dec. 2024
Good Service Staff Polite & Keep Smile Job So Efficiency Breakfast Are Fresh But Seems Not Enough Of Chinese Food Conclusion : Good & Recommended This Hotel Free Shuttle Bus To Airport
Oversæt
Svar fra overnatningssted: Dear Mr 球皇, Thank you very much for staying at Seashells Phu Quoc Hotel & Spa and for taking the time to share your feedback.I do however take your comments in consideration. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer to our guests. It would be our pleasure to have the chance of welcoming you back at Seashells Phu Quoc Hotel & Spa in the near future, Sincerely,General Manager.
Kim hwan
Premium byudsigt værelse med kingsize-seng
Overnattede i sep. 2024
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 6. nov. 2024
Very happy stay at seasell hotel 4 night , staff is helpful, breakfast is delicious, room is clean, seaside view is wonderfu, l high recommend this hotel.
Oversæt
Svar fra overnatningssted: Dear Mr Kim Hwan, Thank you very much for staying at Seashells Phu Quoc Hotel & Spa and for taking the time to share your positive feedback.We were so happy to see that you found everything to be excellent during your recent trip to Phu Quoc.Your good words are the best compliments for us and we are really proud of them. Please rest assured that I will extend your compliments to the entire staff.It has been a great pleasure to have you staying with us and if it was a first time for you I do hope we made you want to come back again! We look forward seeing you again soon!With warmest regards,General Manager.
Panida
Klassisk byudsigt King Size-seng værelse
Overnattede i sep. 2024
Familie
2 anmeldelse
5.0/5
Enestående
Slået op den 23. nov. 2024
Good prices & good food as well as good location. The bed so comfy and spacious. We're spent 3 nights here. The staff in the restaurant have a very good services and still recognized our family. The only comment is should have an option for children food. So you will get more family travelller. And tried to assigned room next to each other.
Oversæt
Svar fra overnatningssted: Dear Ms Panida, Thank you very much for staying at Seashells Phu Quoc Hotel & Spa and for taking the time to share your positive feedback.We were so happy to see that you found everything to be excellent during your recent trip to Phu Quoc.Your good words are the best compliments for us and we are really proud of them. Please rest assured that I will extend your compliments to the entire staff.It has been a great pleasure to have you staying with us and if it was a first time for you I do hope we made you want to come back again! We look forward seeing you again soon!With warmest regards,General Manager.
Yan Jye
Klassisk byudsigt King Size-seng værelse
Overnattede i sep. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 23. okt. 2024
Great service and breakfast bar 👍❤️ Free transfer from airport and hotel 🚗 Easy to access and convenient for night market and seaside 🌼
Oversæt
Svar fra overnatningssted: Dear Ms Yan Jye, Thank you very much for staying at Seashells Phu Quoc Hotel & Spa and for taking the time to share your positive feedback.We were so happy to see that you found everything to be excellent during your recent trip to Phu Quoc.Your good words are the best compliments for us and we are really proud of them. Please rest assured that I will extend your compliments to the entire staff.It has been a great pleasure to have you staying with us and if it was a first time for you I do hope we made you want to come back again! We look forward seeing you again soon!With warmest regards,General Manager.
Tameren
Klassisk Havudsigt Kingsize Seng Værelse
Overnattede i aug. 2024
Rejs med venner
4 anmeldelse
5.0/5
Enestående
Slået op den 4. okt. 2024
My stay started off with a bumpy start. With a few things going wrongs but the staff and management were amazing and tried their best to accommodate my needs. Everyone is friendly and helpful and the location is amazing. The food is delicious and the breakfast caters for everyone. There is also a great seafood bbq buffet as well as a band that are really good. Staff are super friendly and ready to help you with anything. At the end I ended up having an awesome trip and would definitely stay here again.
Oversæt
Svar fra overnatningssted: Dear Ms Tamaren, Thank you very much for staying at Seashells Phu Quoc Hotel & Spa and for taking the time to share your positive feedback.We were so happy to see that you found everything to be excellent during your recent trip to Phu Quoc.Your good words are the best compliments for us and we are really proud of them. Please rest assured that I will extend your compliments to the entire staff.It has been a great pleasure to have you staying with us and if it was a first time for you I do hope we made you want to come back again! We look forward seeing you again soon!With warmest regards,General Manager.
Anonym bruger
Klassisk byudsigt King Size-seng værelse
Overnattede i aug. 2024
Solorejsende
8 anmeldelse
5.0/5
Enestående
Slået op den 22. okt. 2024
Room is very nice, spacious and well-decorated. Location is convenient as it’s close to night market and a lot of restaurants. Easy to reach anywhere on the island as hotel is in the middle of everything. Beach is just ok, decent enough for a quick dip but doesn’t have the wow factor, not ideal for travelers who love sunbathing.
Oversæt
94088
Premium Havudsigt Twin Værelse
Overnattede i aug. 2024
Rejs med venner
12 anmeldelse
5.0/5
Enestående
Slået op den 5. okt. 2024
Good, staff can speak English, and are patient to wait for your Google translator if they can’t. Just remember to keep the balcony door closed if you are facing the ocean so that the aircon doesn’t leak in the room and moist the entire floor in the room due to some scientific pressure from the ocean that I can’t put into words. Bed is comfortable for the price too. And appreciate the retractable screen between the toilet and the room for some privacy for the ocean view room.
Oversæt
Svar fra overnatningssted: Dear Valued guest, Thank you very much for staying at Seashells Phu Quoc Hotel & Spa and for taking the time to share your positive feedback.We were so happy to see that you found everything to be excellent during your recent trip to Phu Quoc.Your good words are the best compliments for us and we are really proud of them. Please rest assured that I will extend your compliments to the entire staff.It has been a great pleasure to have you staying with us and if it was a first time for you I do hope we made you want to come back again! We look forward seeing you again soon!With warmest regards,General Manager.
Jun Di
Klassisk byudsigt Twin værelse
Overnattede i aug. 2024
Rejs med venner
3 anmeldelse
5.0/5
Enestående
Slået op den 18. sep. 2024
Staffs are great, good spread of breakfast. They have a very large pool. Booked a sea view room and the view is astonishing. Will definitely come back again!
Oversæt
Svar fra overnatningssted: Dear Mr/Ms Jun Di, Thank you very much for staying at Seashells Phu Quoc Hotel & Spa and for taking the time to share your positive feedback.We were so happy to see that you found everything to be excellent during your recent trip to Phu Quoc.Your good words are the best compliments for us and we are really proud of them. Please rest assured that I will extend your compliments to the entire staff.It has been a great pleasure to have you staying with us and if it was a first time for you I do hope we made you want to come back again! We look forward seeing you again soon!With warmest regards,General Manager.
Jacob
Klassisk byudsigt Twin værelse
Overnattede i sep. 2024
Rejs med venner
14 anmeldelse
4.5/5
Fantastisk
Slået op den 28. okt. 2024
Overall ok. Breakfast many choices and check in check out fast
Oversæt
Svar fra overnatningssted: Dear Mr Jacob, Thank you very much for staying at Seashells Phu Quoc Hotel & Spa and for taking the time to share your positive feedback.We were so happy to see that you found everything to be excellent during your recent trip to Phu Quoc.It has been a great pleasure to have you staying with us and if it was a first time for you I do hope we made you want to come back again! We look forward seeing you again soon!With warmest regards,General Manager.
Siviwe
Klassisk byudsigt King Size-seng værelse
Overnattede i aug. 2024
Rejs med venner
7 anmeldelse
5.0/5
Enestående
Slået op den 3. okt. 2024
Amazing stuff location amenities. Looking forward to coming back
Oversæt
Svar fra overnatningssted: Dear Ms Sisiwe, Thank you very much for staying at Seashells Phu Quoc Hotel & Spa and for taking the time to share your positive feedback.We were so happy to see that you found everything to be excellent during your recent trip to Phu Quoc.It has been a great pleasure to have you staying with us and if it was a first time for you I do hope we made you want to come back again! We look forward seeing you again soon!With warmest regards,General Manager.