#35, Ly yoat Lay St. St 172 Sangkat Chey Chum Nas, Khan, Khan Doun Penh, Phnom Penh, 12206, CambodiaVis hoteloplysninger
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4/5
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130 anmeldelse
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Bekræftede anmeldelser
Placering4.4
Faciliteter3.8
Service4.0
Renlighed3.8
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Alle anmeldelser(130)
Positive anmeldelser(111)
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Fantastisk beliggenhed(20)
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For støjende(5)
Negative anmeldelser(19)
cook
Standard-dobbeltværelse
Overnattede i dec. 2024
Rejs med venner
2 anmeldelse
4.2/5
Meget god
Slået op den 27. jan. 2025
Great value and location...also friendly staff..just needs a more covieniant smoking area as there snt smoking in the rooms aloud
Oversæt
philip
Deluxe-dobbeltværelse med balkon
Overnattede i nov. 2024
Solorejsende
4 anmeldelse
3.0/5
Slået op den 29. dec. 2024
Not happy with the room( shoddy ) comes to mind .lift only goes to the 4th floor. 5th floor up steep stairs. My room not very good. TV useless, l have mobility issues, so rely on a good tv and WiFi. Which was OK.
Oversæt
Tkamsarlu
Superior-dobbeltværelse
Overnattede i aug. 2024
Solorejsende
8 anmeldelse
3.5/5
Slået op den 10. dec. 2024
Beest location easy to get to the hotel
Oversæt
Thushara
Superior-værelse med to enkeltsenge
Overnattede i maj 2024
Par
1 anmeldelse
3.0/5
Slået op den 23. jun. 2024
We booked two Superior Twin Rooms, but the room type we received was not correct. One of the two rooms was way below the standard. In fact, it did not even have a window open to the outside air. The window was facing a visiting room. And one of the walls was partitioned with a hardboard, which was quite unsafe. The table provided in the room was rough and of low quality wood.
The couple who had to check in to this room had informed the person who was at the reception about this issue at the time of checking in. They asked for the exact room type that we have paid for. But they were simply informed that room type was not available and were left without any other reasonable option. This is quite frustrating after paying for the rooms in full before coming to Cambodia.
Most importantly, at the checkout time, the reception did not take any responsibility for my request to refund at least the price difference to the couple who had to stay in this lower standard room. The receptionist (Somaly) said it's not her business and we should not have accepted the room on arrival in the first place. She did not even bother considering the real situation we had to face.
We understand this is very unprofessional and unreasonable.
In terms of the room service, we had only two tea bags and two water bottles for the entire three days.
Both rooms had a very bad smell, which means cleaning is not done properly.
So I have to say that the room service also is not so good.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you so much for your review and comment on our hotel during your stay with us and we also would like to take this opportunity to apologize about all the problems that you have mention, we will learn and double check about our rooms to make sure are already, clean and no any smell before let our guests check in. We also would like to inform you if you want to make up and daily clean, you just put the room sign for cleaning or Do not disturb in front of your door when our cleaner see it, we will follow your sign and refill all the complementary amenities in the room for you like free 2bottles of water, 2coffee bags, 2tea bags, 2sugars, make up your bed, change towels and other in bathroom if it is out of use. We are sorry again and we thank you for let us know about it, it is very important to know to improve of our serve and quality. Thank you againSincerely YourMrs. Chhoun Dyna Operation Manager
Gæstebruger
Deluxe-dobbeltværelse med balkon
Overnattede i okt. 2024
Solorejsende
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 16. jan. 2025
I stay here regularly for a night before catching early bus to Siem Reap - I love it. Clean, WiFi, inexpensive- suits you, sir! Certainly suits me!
Location great - pubs and shop right there - good $2 barbers for the morning trim.
Service polite and helpful - I haven’t tried the food because I always leave around 5am. but the scrambled eggs look great.
Highly recommended by me . It has become my first choice for stopover - thanks all!
Oversæt
Gæstebruger
Superior-værelse med to enkeltsenge
Overnattede i okt. 2024
Par
3 anmeldelse
5.0/5
Enestående
Slået op den 11. nov. 2024
Great hotel with best location and service. Room was very clean and nice. I love to stay here so much. It makes me very comfortable stay, very air conditioner and bed. Staff so friendly and helpful. I would recommend it to others.
Oversæt
Alisa Elic
Superior-værelse med to enkeltsenge
Overnattede i apr. 2024
Rejs med venner
9 anmeldelse
5.0/5
Enestående
Slået op den 21. maj 2024
Great hotel with the best location. The staff were very friendly and helpful, they were very polite , they made me feel very comfortable. The room was so clean and nice with very good wifi. The food was so delicious at a good price. The room price is perfect. I would recommend it to others.
Oversæt
Kuch Morokot
Standard-dobbeltværelse
Overnattede i sep. 2024
Par
2 anmeldelse
5.0/5
Enestående
Slået op den 1. nov. 2024
The hotel surrounding a lot of nice places and the room was clean and comfortable. The staff are very friendly and helpful. The breakfast is great. I’d love to stay there again 🥰
Oversæt
eddie1307lin
Superior-værelse med to enkeltsenge
Overnattede i mar. 2024
Forretningsrejsende
94 anmeldelse
2.7/5
Slået op den 10. apr. 2024
Near river side great location royal palace and museum just on the corner..but very thing in the hotel is old ..staff is friendly. And helpful
Oversæt
eddie1307lin
Superior-værelse med to enkeltsenge
Overnattede i mar. 2024
Forretningsrejsende
94 anmeldelse
3.0/5
Slået op den 9. apr. 2024
A hotel near royal palace.resonal price .great location ..plenty of restaurants near by..but hotel is little old..
Oversæt
François
Superior-dobbeltværelse
Overnattede i mar. 2024
Solorejsende
23 anmeldelse
5.0/5
Enestående
Slået op den 20. apr. 2024
Really nice place, clean. Excellent location near the royal palace.
Oversæt
Joklin
Superior-værelse med to enkeltsenge
Overnattede i jul. 2024
Solorejsende
23 anmeldelse
4.0/5
Meget god
Slået op den 12. aug. 2024
Good stay, except for a "mad dog" staying directly above my room who is in the habit of dropping heavy items on the floor which I can hear clearly. Well, there are all kinds of pp out there, including "mad dogs".
Oversæt
Lukanesko
Superior-værelse med to enkeltsenge
Overnattede i dec. 2023
Familie
13 anmeldelse
5.0/5
Enestående
Slået op den 1. feb. 2024
The hotel is in really good location to all main places you can come on foot
The staff of hotel is very polite and try to help with all your problems.
Oversæt
paul
Superior-værelse med to enkeltsenge
Overnattede i apr. 2024
Solorejsende
3 anmeldelse
5.0/5
Enestående
Slået op den 23. maj 2024
Nice smiling girl at reception(I asked if I could leave my backpack there as I was 3 hours early and would come back at 2pm, she said dont worry your room is ready-so couldnt ask
for better greeting than that. Good size room very clean-comfortable bed and pillows and clean workable bathroom with hot water. The view from the window a no no (looking at next door wall but at least let daylight in so not a problem to me. Fridge/kettle/tea and coffee sachels /safe/ all in all for me excellent and a bar and meals available but you are surrounded by restaurants/bars etc anyway so not a problem. 5 minute walk to the river and Royal palace and 10 minute walk to the "action streets"if you must. I booked for 5 nights then extended for another 5 nights without bothering to check other other hotels/guesthouses. so that should say it all.(If you want housekeeping just put the "please clean my room" sign on the door.
Oversæt
Grantham
Superior-dobbeltværelse
Overnattede i aug. 2023
Forretningsrejsende
55 anmeldelse
2.5/5
Slået op den 16. sep. 2023
I like this hotel. Many things in the rooms are broken, and some rooms are not clean, but if you ask the manager she will fix it for you.