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Bekræftede anmeldelser
Placering8.5
Faciliteter8.3
Service8.0
Renlighed8.1
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Alle anmeldelser(76)
Positive anmeldelser(66)
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Negative anmeldelser(10)
MChu
Executive-suite
Overnattede i jun. 2024
Forretningsrejsende
31 anmeldelse
8.5/10
Meget god
Slået op den 20. jul. 2024
Best location in towns with rooftop Skybar and use of gym and swimming pool but be aware that reception desk only open at 8am.
Oversæt
Svar fra overnatningssted: Dear Sir/ Mdm Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your positive comments about our environment, facilities, cleanliness, and service. We are glad to hear that you found your room satisfactory. Your comfort and satisfaction are our top priorities, and we're delighted that we were able to meet your expectations. We value your support and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards, SF HOTEL
LouieMM
Deluxe-værelse
Overnattede i feb. 2025
Solorejsende
72 anmeldelse
9.5/10
Vidunderligt
Slået op den 10. mar. 2025
Great for the value. Convenient location i front of the Aeon Mall. Nice pool.
Oversæt
Svar fra overnatningssted: Thank you for your kind review! We’re glad you found our location convenient and enjoyed our pool. We appreciate your feedback and hope to welcome you back for another great stay soon!
TW2024
DeluxeStandard Værelse
Overnattede i feb. 2024
Par
46 anmeldelse
10.0/10
Enestående
Slået op den 3. mar. 2024
Opposite AEON 1 for nice shopping and eating. There are 3 AEON malls in Phnom Penh now. Tuktuk booked via an app costs 6,000 Riels to Night Market. The Reception lady is so sweet. She booked me a tuktuk and I paid by cash directly to the driver. Thank you very much. From my memory Reception staff doesn’t work from 3am to 8am. Room is large and things are made from high quality materials. I love the pool on 41th floor. Breathtaking river views and city views up there. The restaurant is on the same floor so we walked pass it to use the pool. No other guests were there when both of us swam. Pool opens from 7am. Small changing room and toilet are near the pool. Fitness Room is on 7th floor. High quality and great services. No one was there when we worked out. After the guest finishes using the walking machine and sweats, a male staff comes to wipe the machine. Very good! Towels are readily available for guests to use both in the Fitness Room and Pool. The checked in and out were smooth. They returned the 50 USD deposit in both USD and Riel. In other cities, a room like this often costs 70 USD. Here the price is very good. The building is Celeste Building opposite Sofitel and AEON and we walked through it to the next building to see SF Hotel table in the corner. Excellent value for money. Btw it was Caesar Hotel before so room amenities and towels have that brand. Room is a bit wear and tear but clean and comfortable. Air con takes a long time to cool the room as they has a cover in front of it to avoid direct air flow to the bed. Carpeted walk way from elevator to the rooms. We enjoyed our stay very much and wish to come back to swim again.
Oversæt
6/16
Svar fra overnatningssted: Dear Sir/MdmThank you so much for taking the time to share your detailed and wonderful feedback about your recent stay at our hotel. We are thrilled to hear that you enjoyed so many aspects of your experience with us.It's great to know that you found our location opposite AEON 1 convenient for shopping and dining, and that you appreciated the ease of booking a tuktuk via our recommended app. We're delighted that our reception staff provided you with excellent service and assisted with your transportation needs.We are glad you enjoyed the spaciousness of your room and the high-quality amenities provided. It's fantastic to hear that you loved the breathtaking views from our rooftop pool and that you found our fitness room well-equipped and well-maintained.Your comments about the smooth check-in and check-out process, as well as the return of your deposit in both USD and Riel, are greatly appreciated. We are also pleased to hear that you found our room rates to be excellent value for money.Regarding your observation about the wear and tear in the room, please know that we are continuously working to maintain and improve our facilities to ensure the comfort of our guests.We sincerely appreciate your positive feedback and kind words, and we look forward to welcoming you back for another enjoyable stay, especially for another swim in our rooftop pool.Warm regards,Vincent Tan PR Manager SF HOTEL
Aiza
DeluxeStandard Værelse
Overnattede i mar. 2025
Par
70 anmeldelse
10.0/10
Enestående
Slået op den 15. apr. 2025
Nice hotel , staff working there also very good
Oversæt
sunukun27
Standard-værelse med to enkeltsenge
Overnattede i aug. 2024
Solorejsende
1 anmeldelse
7.5/10
Slået op den 28. sep. 2024
no good cleaning and only if you ask about it. bad drinking waters in room, no sugar, no spoon. small dozen of conditioner for hairs, soap for body, etc the bottles was fill partly.
no normally tv channels only Chinese and staff don't know haw it reset. very strong smell of sigarets in hall, it comes to room, unfortunately
but very nice staff on reception!
Oversæt
Svar fra overnatningssted: Thank you for taking the time to share your feedback with us. We sincerely appreciate your kind words about our reception staff, and we’re pleased to hear that they were able to make a positive impression during your stay.We are, however, truly sorry to learn that several aspects of your visit did not meet your expectations. Please accept our deepest apologies for the cleanliness issues, the incomplete room amenities, and the limited TV channels. Your comfort and satisfaction are our top priorities, and we will immediately address these concerns with our housekeeping and maintenance teams to ensure they are rectified for future guests.Regarding the odor of cigarette smoke, we understand how unpleasant that must have been, and we will take steps to address air quality in shared spaces. We also regret the inconvenience with the water quality and appreciate you bringing it to our attention.Thank you again for your valuable feedback. We hope you will give us another opportunity to provide you with a more enjoyable and comfortable stay in the future. Please feel free to contact us directly should you decide to return, and we will ensure that all your needs are met.
Gæstebruger
Executive-suite
Overnattede i jul. 2024
Rejs med venner
5 anmeldelse
7.5/10
Slået op den 10. aug. 2024
Location - Not so convenient travel
Cleanliness - Good
Service - Good
Amenities - Good ( The big towel is slightly smelly and not so clean )
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your valuable feedback! We're glad to hear that you were satisfied with the cleanliness, service, and amenities. We apologize for the inconvenience caused by the towel. Rest assured, we will address this issue with our housekeeping team to ensure better quality in the future.Regarding our location, we understand that convenience is important, and we're always looking for ways to improve our guests' experience. We hope to welcome you back and provide an even better stay next time!Best regards, SF HOTEL---
Darius_Drake
Executive-suite
Overnattede i maj 2024
Rejs med venner
26 anmeldelse
8.0/10
Meget god
Slået op den 15. jul. 2024
Its not that good as what i expected, but still quite good vibes hotel, inside an apartment building. Weird but ok
Oversæt
Anonym bruger
Deluxe-værelse
Overnattede i nov. 2022
Forretningsrejsende
2 anmeldelse
6.5/10
Slået op den 7. dec. 2022
Excellent location but the room’s not clean. The first room for me with serious cigarette smell. I requested to change. The second room changed for me with a used condom on the floor ==
Not good experience, not suggest. For same pricing, you must have better choice.
Oversæt
Kevinphon
Deluxe-værelse
Overnattede i feb. 2024
Par
117 anmeldelse
8.0/10
Meget god
Slået op den 31. mar. 2024
Room is okay
Oversæt
Svar fra overnatningssted: Dear Sir/ MdmThank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your positive comments about our environment, facilities, cleanliness, and service.We are glad to hear that you found your room satisfactory. Your comfort and satisfaction are our top priorities, and we're delighted that we were able to meet your expectations.We value your support and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Vincent Tan PR Manager SF HOTEL
Alsyed
DeluxeStandard Værelse
Overnattede i dec. 2023
Par
23 anmeldelse
10.0/10
Enestående
Slået op den 3. jan. 2024
It's was nice
Oversæt
Svar fra overnatningssted: many thank
Phi Tha
Deluxe-værelse
Overnattede i jul. 2022
Rejs med venner
27 anmeldelse
8.0/10
Meget god
Slået op den 13. aug. 2022
Good location in PP near Aeon, room is clean
Oversæt
Jin Onemart
Standard-værelse med to enkeltsenge
Overnattede i jun. 2022
Forretningsrejsende
4 anmeldelse
2.0/10
Slået op den 23. jul. 2022
Horrible service and experience
Oversæt
Svar fra overnatningssted: 很抱歉給您帶來不好的體驗,我們會認真改進
Gæstebruger
DeluxeStandard Værelse
Overnattede i maj 2022
Forretningsrejsende
2 anmeldelse
7.0/10
Slået op den 12. jun. 2022
Not so bad
Oversæt
David JB
DeluxeStandard Værelse
Overnattede i feb. 2025
Solorejsende
11 anmeldelse
7.0/10
Slået op den 11. mar. 2025
시내에서 움직인다면 좋은 위치입니다. 길 하나만 건너면 AEON이 있습니다. 옆 골목으로 들어가면 예쁜 카페와 요가도 있습니다. 그런데 처음 찾아갈 때 주소로만 찾아가면 찾기 어렵습니다. 43층의 식당 Ruby Jack 이름으로 찾으면 택시 기사들이나 앱이 모두 잘 찾아줍니다. 사진에 건물이 보이면 골목 안으로 들어가야합니다. 물가나 다른 호텔과 비교히면 가성비가 뛰어나지는 않습니다. 직원이 24시간 상주하는 것이 아니기 때문에 아른 아침 체크아웃해야 한다면 미리 직원과 이야기해야합니다.
Oversæt
Svar fra overnatningssted: Thank you for sharing your detailed feedback! We’re glad you found our location convenient and enjoyed the nearby amenities. We appreciate your insights regarding directions and check-out procedures, and we will look into ways to improve clarity for future guests. Your comments on value and service hours are also valuable, and we will take them into consideration. We hope to have the opportunity to welcome you again in the future!
Marisa
Deluxe-værelse
Overnattede i okt. 2024
Par
3 anmeldelse
5.0/10
Slået op den 5. nov. 2024
ในข้อมูลแจ้งว่ามีฝ่ายบริการลูกค้า 24 ชั่วโมง แต่พอฉันลงมาถึงเคาท์เตอร์ตอน 07:00 am. มีป้ายบอกว่าเคาท์เตอร์ปิดให้บริการตั้งแต่ 03:00 am - 08:00 am และฉันรีบมากเพราะต้องไปสนามบินตั้งแต่เช้า