71-73 Oknha Ket Street (St. 174, Khan Doun Penh, Phnom Penh, 12208, CambodiaVis hoteloplysninger
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Vi matcher prisen
1 nat
Gæsteanmeldelser
4.5/5
Fantastisk
104 anmeldelse
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Bekræftede anmeldelser
Placering4.6
Faciliteter4.5
Service4.4
Renlighed4.4
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Alle anmeldelser(104)
Positive anmeldelser(36)
Anmeldelser med billeder/video(6)
Venligt personale(6)
Fantastisk beliggenhed(6)
Anonym bruger
Deluxe-værelse med kingsize-seng
Overnattede i jun. 2024
Forretningsrejsende
93 anmeldelse
4.2/5
Meget god
Slået op den 19. jul. 2024
Cleanliness service must improve, less guests staying also must maintain.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for your feedback. We sincerely apologize for any lapses in cleanliness you experienced during your stay. Maintaining high standards, regardless of guest occupancy, is a priority for us, and we regret that this was not reflected during your visit.Your comments will be shared with our housekeeping team to ensure improvements are made. We appreciate your input and hope to provide you with a better experience on your next stay.Best regards,Operation TeamPoulo Wai Hotel and Apartment
Gæstebruger
Deluxe-værelse med kingsize-seng
Overnattede i jan. 2025
Rejs med venner
1 anmeldelse
5.0/5
Enestående
Slået op den 4. feb. 2025
Great location friendly staff. Awesome breakfast
Oversæt
Ken Sg chiongster
Deluxe-værelse med kingsize-seng
Overnattede i feb. 2024
Solorejsende
14 anmeldelse
3.2/5
Slået op den 3. apr. 2024
The breakfast very limited choice and also the restaurant captain don't have the ability to solve basic matter.
Oversæt
Svar fra overnatningssted: Dear Ken,Thank you for your valuable feedback. We're truly sorry to hear our breakfast selection and service didn't meet your expectations. Please know we take your comments seriously and are already working on improving our breakfast variety and training our staff to better handle all guest concerns. We appreciate you bringing this to our attention and hope to have the opportunity to show you the high level of service and quality we're committed to providing all our guests.Warm regards,Operation Team
McDaid
Deluxe-værelse med kingsize-seng
Overnattede i dec. 2024
Solorejsende
5 anmeldelse
4.7/5
Vidunderligt
Slået op den 3. feb. 2025
Great location
Oversæt
Gæstebruger
Deluxe-værelse med kingsize-seng
Overnattede i sep. 2024
Forretningsrejsende
5 anmeldelse
4.2/5
Meget god
Slået op den 12. nov. 2024
Good place
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for taking the time to share your feedback! We are delighted to hear that you were satisfied with your experience and found our services to be a great value. Your satisfaction is our greatest motivation, and we will continue to strive for excellence in all that we do.We look forward to welcoming you back soon!Best regards, Operation TeamPoulo Wai Hotel
Gæstebruger
Deluxe-værelse med kingsize-seng
Overnattede i dec. 2022
Solorejsende
1 anmeldelse
4.5/5
Fantastisk
Slået op den 31. jan. 2023
Great location, clean, perfect bed, breakfast , sport facilities with very helpful and friendly instructor and his helper.
The best in Phnom Penh say's a man who have been 15 times in the capital.
Oversæt
Svar fra overnatningssted: Thank you so much for taking the time to leave a review of your recent stay. We're delighted to hear that you enjoyed our location, found everything clean and comfortable, and received top-notch service from our instructor and support staff. It's wonderful to hear that we are the best in Phnom Penh according to someone who has visited so many times - that truly means a lot! We hope to have the pleasure of welcoming you back sometime soon. If there's anything else we can do for you or if you have any additional feedback, please don't hesitate to reach out.Best regards,Khea PHYE-commerce Manager
Huynh
Landmark 3 personers værelse
Overnattede i nov. 2023
Familie
2 anmeldelse
5.0/5
Enestående
Slået op den 20. dec. 2023
Excellent service
Oversæt
Svar fra overnatningssted: Dear Huynh,Greetings from Poulow Wai Hotel!Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities.Your feedback is invaluable and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to warmly welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM
Yap
Overnattede i apr. 2022
Solorejsende
1 anmeldelse
4.0/5
Meget god
Slået op den 27. maj 2022
The Airconditioning for the rooms are not good. Cannot sufficiently cool down the room.
Oversæt
Svar fra overnatningssted: Thank you for sharing your review with us about your recent stay at our hotel. We apologize for the inconvenience caused due to the air conditioning not being sufficient in your room. We would like to investigate this matter further and ensure that the appropriate measures are taken to improve our services. Could you please provide us with more details about your stay, such as the room number or booking reference so we can look into this? Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best regards,Khea PHYE-commerce Manager
michael chan k s
Deluxe-værelse med kingsize-seng
Overnattede i nov. 2023
Forretningsrejsende
20 anmeldelse
5.0/5
Enestående
Slået op den 8. dec. 2023
Very good
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Greetings from Poulow Wai Hotel!Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities.Your feedback is invaluable and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to warmly welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM
Svar fra overnatningssted: Dear Valued guest,Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you encountered with the breakfast box on the morning of your early flight. We understand how crucial timing is, especially when traveling.We regret that we did not meet your expectations and ensure your request was fulfilled on time. Your feedback is valuable, and we will address this issue with our team to prevent such occurrences in the future.We hope you will give us another chance to provide you with a better experience next time.Best regards,Operation Team
Svar fra overnatningssted: Dear Valued guest,Thank you for your review! We are pleased to hear that you found our location convenient, especially when traveling using Grab. It's great to know that our breakfast and room met your expectations.We are glad you enjoyed the nearby restaurants and massage shops as well. We look forward to welcoming you back to Poulo Wai Hotel and Apartment on your next visit.Best regards,Operation Team
Svar fra overnatningssted: Dear Yuxuan,Greetings from Poulow Wai Hotel!Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities.Your feedback is invaluable and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to warmly welcoming you back in the future.Best regards,Khea PHYOPERATION TEAM
Gæstebruger
Deluxe-værelse med kingsize-seng
Overnattede i dec. 2023
Forretningsrejsende
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 22. apr. 2024
該酒店地理位置優越屬於鬧中取靜。各個方面都不錯!唯一的是停車太麻煩了。
Oversæt
Svar fra overnatningssted: Dear Valued guest,Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities. Your feedback is invaluable, and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,OPERATION TEAM
Jili
Landmark-2-personersværelse
Overnattede i aug. 2024
Forretningsrejsende
11 anmeldelse
4.8/5
Vidunderligt
Slået op den 2. okt. 2024
房間乾淨整潔!服務周到!
Oversæt
Svar fra overnatningssted: Dear Jili,Thank you for your wonderful feedback! We are pleased to hear that you found the room clean and tidy and that our service met your expectations. Your satisfaction is very important to us.We look forward to welcoming you back soon!Best regards, Operation TeamPoulo Wai Hotel and Apartment
Megan2017
Deluxe-værelse med kingsize-seng
Overnattede i mar. 2024
Forretningsrejsende
83 anmeldelse
5.0/5
Enestående
Slået op den 25. apr. 2024
很好的房間 挺好的體驗 出差的好選擇
Oversæt
Svar fra overnatningssted: Dear Megan,Thank you so much and we are happy to receive a great review about your recent stay at our hotel. It warms our hearts to hear that you had such a positive experience and that you valued our services and facilities. Your feedback is invaluable, and it encourages us to maintain the high standard of hospitality that we strive for.Thank you for choosing our hotel and we look forward to welcoming you back in the future.Best regards,OPERATION TEAM