JD Polman Hotel

JD Polman Hotel anmeldelser

JD Polman Hotel

St.Guang Dong, 1839 Phnom Penh Hanoi Friendship Blvd (1019), Phnom Penh 120803, Khan Sensok, Phnom Penh, 12000, CambodiaVis hoteloplysninger
JD Polman Hotel
JD Polman HotelJD Polman HotelJD Polman Hotel
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1 nat

Gæsteanmeldelser

8.7/10
Meget god
104 anmeldelse
Bekræftede anmeldelser
Placering8.6
Faciliteter8.7
Service8.3
Renlighed9.1
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Alle anmeldelser(104)
Positive anmeldelser(100)
Anmeldelser med billeder/video(21)
Fantastisk ophold!(20)
Rent og ryddeligt(14)
Venligt personale(11)
Negative anmeldelser(4)
REN165
Superior-dobbeltværelse
Overnattede i mar. 2025
Forretningsrejsende
4 anmeldelse
7.0/10
Slået op den 2. maj 2025
Great amenities but other areas such as service and morning buffet need improvement
Oversæt
Svar fra overnatningssted: Dear Values costumerGood Afternoon!Warmest greeting from JD Polman Hotel & Residence, Phnom Penh CambodiaThank you so much we will more improved with your comment. We are looking forward to serving you for next time,Thank you.Best regards,JD Polman Hotel Management Team.
Gæstebruger
Superior-dobbeltværelse
Overnattede i jan. 2025
Par
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 15. feb. 2025
The sky bar and infinity pool are a real asset to this hotel offering spectacular views right across Phnom Penh city. The staff were most helpful and friendly. The Sky Bar was a treat at sunset and being Valentine’s Day I was given a rose from the staff. The room was very clean. The beds were the most comfortable I have  ever slept  on.  Previous experience in Phnom Penh hotels, the beds can be a little hard compared to western culture. This was pleasing. It is a beautiful hotel.
Oversæt
Khaiyow
Superior-dobbeltværelse
Overnattede i nov. 2024
Forretningsrejsende
106 anmeldelse
9.0/10
Fantastisk
Slået op den 20. dec. 2024
Location near aeon 2
Oversæt
Svar fra overnatningssted: 【中西式自助早餐】【免費停車】【樓頂無邊泳池】【健身房】【共享辦公室】【共享書吧】尊敬的貴賓: 感謝您選擇入住我們酒店,並分享您的寶貴意見!祝您生活愉快! 誠摯的問候
Gæstebruger
Suite med 2 soveværelser
Overnattede i dec. 2024
Forretningsrejsende
16 anmeldelse
8.0/10
Meget god
Slået op den 25. jan. 2025
It was good. But there were some ants in the room. But They cleaned the room properly
Oversæt
Svar fra overnatningssted: Dear Value Costumer,Thank you so much for your wonderful feedback! We are thrilled to hear that you loved our service. The Cleanliness is a top priority for us, and we’re glad your noticed. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another great stay!Best regards,JD Polman Hotel Management Team.
Dean Toone
Superior-dobbeltværelse
Overnattede i sep. 2024
Par
69 anmeldelse
3.5/10
Slået op den 5. okt. 2024
Deposit is $60 not $50. Front desk trying to deal with too many people at once. No safe in room as advertised Aircon was very noisy. No fruit in room as advertised. Breakfast was very poor. Most things had run out and not replaced. Shocking hotel, will not be staying there again.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay.We will verify the deposit amount to ensure accurate information is provided. Additionally, we will work on improving our front desk service to ensure every guest receives timely assistance.Regarding the lack of a safe and fruit in your room, we will review our amenities and advertising to ensure consistency. We also take your comments about the noisy air conditioning and breakfast quality seriously and will address these matters promptly.Your feedback is invaluable to us, and we are committed to making improvements. We hope you will consider giving us another chance to provide you with a better experience in the future.Best regards,
Dean Toone
Superior-dobbeltværelse
Overnattede i feb. 2025
Forretningsrejsende
69 anmeldelse
7.5/10
Slået op den 4. maj 2025
Breakfast average. Noisy aircon in most rooms.
Oversæt
Svar fra overnatningssted: Dear Dean TooneGood Afternoon!Warmest greeting from JD Polman Hotel & Residence, Phnom Penh Cambodia.Thank you so much for your reviews and comment.We would like to say thank you so much for give us opportunity to serving you during your trip in Phnom penh.We are looking forward to serving you for next time,Thank you.Best regards,JD Polman hotel Management Team.
Anonym bruger
Superior-dobbeltværelse
Overnattede i jul. 2024
Familie
1 anmeldelse
10/10
Enestående
Slået op den 27. aug. 2024
I love the service here. Staffs are super willing to help with everything. Room is clean also.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you so much for your wonderful feedback! We are thrilled to hear that you loved our service and found our staff helpful. Cleanliness is a top priority for us, and we’re glad you noticed. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another great stay!Best regards,
Chhordavan
Superior-dobbeltværelse
Overnattede i maj 2025
Booket for andre
1 anmeldelse
8.0/10
Meget god
Slået op den 6. jun. 2025
Nice staff nice food
Oversæt
Svar fra overnatningssted: Wow! Your kind words "Nice staff nice food" have truly made our day! We're over the moon to know that you had such a delightful experience with our warm - hearted staff and mouth - watering food.From the moment you stepped through our doors, our team was committed to making your stay as comfortable and enjoyable as possible. Each staff member strives to go the extra mile, whether it's a friendly smile to greet you, a helpful suggestion about local attractions, or a quick response to any of your needs. We're so glad that their efforts paid off and that you felt their genuine kindness.And when it comes to our food, our chefs pour their passion and creativity into every dish. They use only the freshest ingredients to craft a menu that we hope would tantalize your taste buds. It's such a joy to hear that you loved the culinary offerings!Your satisfaction is the ultimate reward for all of us here at the hotel. We're already looking forward to your next visit, when we can once again welcome you with open arms, serve you delicious meals, and provide you with more unforgettable moments. Thank you for choosing us, and we can't wait to see you soon!
Hock Chye Andy
Superior-dobbeltværelse
Overnattede i feb. 2025
Rejs med venner
3 anmeldelse
7.5/10
Slået op den 29. mar. 2025
Excellent time there
Oversæt
Svar fra overnatningssted: Dear Guest, thank you for choosing our hotel and sharing your wonderful experience! 🌟 We’re thrilled to know you had an excellent time here! Our team strives to blend attentive service with unique moments for every guest. If your travels bring you back, we’d love to welcome you with our signature dining experiences or a relaxing spa retreat—let us craft even more memories for your next stay! Feel free to contact our concierge (email/WhatsApp: XXX) for personalized arrangements. Wishing you endless joy ahead!
NEO JAMES
Suite
Overnattede i apr. 2024
Forretningsrejsende
98 anmeldelse
7.5/10
Slået op den 19. maj 2024
Quiet place, comfortable room in sensok area , that's a plus
Oversæt
Svar fra overnatningssted: Thank you for your positive feedback! We are glad you enjoyed the quiet and comfortable room in the Sensok area. We look forward to welcoming you back soon!
Gæstebruger
Superior-dobbeltværelse
Overnattede i sep. 2024
Solorejsende
22 anmeldelse
8.5/10
Meget god
Slået op den 25. dec. 2024
Comfortable stay
Oversæt
Darawan Audy
Superior-dobbeltværelse
Overnattede i mar. 2024
Forretningsrejsende
15 anmeldelse
8.0/10
Meget god
Slået op den 3. maj 2024
Lovely staff
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you very much for the positive review "Good and clean" during your stay. We are delighted that you were satisfied with the cleanliness and quality of service at our hotel. As hotel staff, we are always committed to providing every guest with a comfortable and hygienic stay experience.We will continue to work hard to maintain the cleanliness and quality of the hotel environment, and strive to meet the needs of every guest. Your affirmation is the driving force for our progress and the guidance for our continuous improvement. Thank you again for your valuable feedback, and we hope to have the opportunity to provide you with quality service again in the future. Wish you a pleasant journey!Best regards,Hotel Management Team
Gæstebruger
Superior-dobbeltværelse
Overnattede i feb. 2025
Forretningsrejsende
4 anmeldelse
10/10
Enestående
Slået op den 14. mar. 2025
設施:頂樓有清吧高層感覺挺好的 2樓有早餐和中餐挺好的 接送機場服務很熱情
Oversæt
Svar fra overnatningssted: 【中西式自助早餐】【免費停車】【樓頂無邊泳池】【健身房】【共享辦公室】【共享書吧】感謝您如此細緻又熱情的滿分好評!看到您特別提到頂樓清吧的高層景觀、2樓餐廳的豐富餐食,還有接送機場服務的貼心熱情,我們真的特別感動!您的認可就是對我們最大的鼓勵,團隊會繼續用心打磨每個細節,期待下次還能為您帶來更温馨的體驗,祝您生活順心如意!
Anonym bruger
Superior-dobbeltværelse
Overnattede i sep. 2024
Forretningsrejsende
72 anmeldelse
8.5/10
Meget god
Slået op den 31. okt. 2024
中國人投資,非常新的酒店,新到很多設施還沒建好,出差的時候特地訂了來體驗一下。大堂掛着柬埔寨旅遊部發的五星標牌,另外一邊是公寓入口(沒細看,但應該還沒正式入住)。 先説優點: 前台餐廳大多數我遇到的員工都會説中文,還有好幾個中國員工,溝通方便。房價不貴,房間大概是全季水平,很乾凈,有陽台但周圍都待開發,所以沒啥風景。有國內電視頻道和不少國際頻道,mini bar吃的不算貴。頂樓無邊遊池和玻璃棧道拍照很贊,但泳池似乎還不能使用。2樓餐廳基本都是中餐,每天還有幾美金的特價菜,很適合中國胃。 接著説缺點: 1. 房間有點反味,不確定是空調系統還是下水道的問題,因為住20多樓,大概率還是中央空調的問題。 2. 淋浴間太小了,大概就一平方,胖子絕對騰挪不開。 3. 我是通過攜程訂的房間。入住時,有標明若干權益,比如延遲退房歡迎水果之類。可惜不知道酒店和攜程之間溝通出了什麼問題,直到我第二天退房都沒確認。 最後給業主提個建議: 每一層大概有30多間客房,粗略估計酒店的客房超過300間。這個體量,前台就衹有1-2員工(入住有兩人,退房時衹有一人),入住要收按金,退房要查房,有理由懷疑入住率高了會來不及接待。我入住的時候因為有退房客人在糾結費用,等了差不多20分鐘。前台員工至少要翻倍才足夠應付。
Oversæt
Svar fra overnatningssted: 尊敬的貴賓:您好,很感謝您百忙之中還這麼認真的給酒店點評,非常感謝。🙏酒店是中國人投資建設和運營管理的,我們在2023年10月底開始試運營,截至現在1週年。酒店有柬旅遊部頒發的各項運營資質和五星標識,我們是要本土品牌,服務好來柬旅遊和考察的賓客。酒店有1000多房間,當前200間是酒店主體,剩餘是長租公寓,也是為長期在柬的賓客提供一個便利,其他配套泳池健身房餐飲酒吧小型24H超市都齊全,很感謝人您的認可。關於您反饋的問題,我們收到後會積極完善,尤其是員工的招聘和培訓,很感謝您的理解和支持。㊗您和家人身體健康,萬事如意。謝謝
MojieCapricorn.
Luxury View Suite
Overnattede i mar. 2025
Booket for andre
6 anmeldelse
7.5/10
Slået op den 20. apr. 2025
我那天定的行政套房給我朋友,結果朋友説給他的房間是單間還給我拍了視頻 。 挺無語的…… 後來給他換了一個房間是兩張床的,也不是行政套房。定的最貴的房間,給我最便宜的…… 也不是先通知我,弄的我在朋友那裡沒面子。
Oversæt
Svar fra overnatningssted: 尊敬的賓客,非常感謝您選擇入住我們酒店,並對此次入住過程中給您帶來的不便致以最誠摯的歉意。關於您預訂的行政套房未能妥善安排的問題,我們已第一時間與相關部門核查,發現是系統對接與房態溝通的疏漏所致。我們完全理解您的失望與困擾,並已對前台及預訂流程進行了強化培訓,確保未來房型確認與升級服務更加精準透明。再次感謝您的指正與包容,期待能以更優質的服務重獲您的信任。祝您生活愉快,順遂無憂!