Empire House, Phnom Penh

Empire House, Phnom Penh anmeldelser

Empire House, Phnom Penh

50c St 143, Khan Prampir Meakkakra, Phnom Penh, 12258, CambodiaVis hoteloplysninger
Empire House, Phnom Penh
Empire House, Phnom PenhEmpire House, Phnom PenhEmpire House, Phnom Penh
Tjek ledige værelser på dine rejsedatoer
Vi matcher prisen
1 nat

Gæsteanmeldelser

7.8/10
God
118 anmeldelse
Bekræftede anmeldelser
Placering8.2
Faciliteter7.3
Service8.0
Renlighed7.6
Filtrer efter:
Sortér efter:
Alle anmeldelser(118)
Positive anmeldelser(106)
Anmeldelser med billeder/video(29)
Fantastiske værelser(18)
Fantastisk ophold!(17)
Fantastisk service(15)
God værdi for pengene(14)
Fantastisk beliggenhed(13)
Praktisk beliggenhed(8)
For støjende(5)
Negative anmeldelser(12)
Gæstebruger
Budget-dobbeltværelse
Overnattede i sep. 2024
Par
6 anmeldelse
8.5/10
Meget god
Slået op den 27. nov. 2024
Empire House er et rigtigt fint sted. Værelset var rent og pænt, samt toilet. Der er nem mulighed for at få transport rundt i byen. Spisesteder er tæt ved hotellet. Kan klart anbefales.
Svar fra overnatningssted: Thank you so much for your positive feedback and kind words about Empire House! We are thrilled to hear that you enjoyed the cleanliness of the room and bathroom and found our location convenient for transportation and nearby dining options. It means a lot to us that you would recommend our hotel. We look forward to welcoming you back on your next visit! 😊
Gæstebruger
Standard-dobbeltværelse
Overnattede i sep. 2023
Solorejsende
62 anmeldelse
5.5/10
Slået op den 31. okt. 2023
Der er ingen elkedler/hårtørrere/tøfler/garderobebøjler osv., og der er kun to-benede stikkontakter. Transporten i byen er bekvem, der er mange restauranter inden for 10 minutter, og priserne er lave. Det er mere velegnet for backpackere.
Oprindelig tekstOversat af Google
Svar fra overnatningssted: Vi sætter pris på din feedback, og vi vil helt sikkert tage den med i overvejelserne for at gøre dit næste besøg endnu bedre og mere vidunderligt. Vi ser frem til snart at se dig igen! Med venlig hilsen Empire House
thrd.trp
Budget-dobbeltværelse
Overnattede i maj 2025
Solorejsende
3 anmeldelse
7.0/10
Slået op den 10. jun. 2025
Empire House is a budget-friendly option in Phnom Penh, offering decent value for the price. While the location is average—about a short ride from the riverside tourist hub—it’s still accessible, though food choices nearby are limited compared to the riverside area. The hotel provides basic toiletries and free Wi-Fi. The reception area is quite cluttered, with motorcycles and various items taking up space, so don’t expect a typical lobby. If you're waiting for a tour service, it’s common to do so outside in front, usually seated on a simple stool. Overall, it’s a practical, no-frills stay for budget-conscious travelers.
Oversæt
Svar fra overnatningssted: Thank you very much for your review. We are delighted to hear that you found Empire House to be a budget-friendly option and appreciated the value we offer. Providing free Wi-Fi and essential toiletries is part of our effort to make our guests’ stay as comfortable and convenient as possible.Our location, while slightly away from the main riverside tourist hub, allows guests to enjoy a quieter atmosphere while remaining within easy reach of the city's attractions. We aim to provide a practical base for exploring Phnom Penh without straining your budget.We truly value your feedback and are glad you found Empire House to be a suitable choice for budget-conscious travelers. We look forward to welcoming you again and hope to continue exceeding your expectations with our affordable offerings and dedicated service.
Min Thu
Budget-dobbeltværelse
Overnattede i apr. 2025
Solorejsende
1 anmeldelse
7.5/10
Slået op den 31. maj 2025
Clean rooms, budget saving. There is a school beside the hotel and it is noisy. Rooms are not quite sound proof.
Oversæt
Svar fra overnatningssted: Dear Min Thu,Thank you very much for taking the time to share your feedback. We are truly grateful for your kind comments on our clean rooms and budget-friendly rates. Your perfect score for cleanliness and positive remark on our service mean a great deal to our team.We are sorry to hear that the noise from the nearby school affected your experience. Please allow us to sincerely apologize for the inconvenience this may have caused. While we do our best to provide a peaceful environment, we understand that noise sensitivity is important and we are currently exploring ways to improve sound insulation for a better guest experience.We appreciate your balanced review and will use your feedback to make meaningful improvements. Should you decide to stay with us again, we will be more than happy to assign a room located on the quieter side of the property to ensure a more comfortable stay.
Jerald Daniel
Budget-dobbeltværelse
Overnattede i apr. 2025
Solorejsende
3 anmeldelse
9.0/10
Fantastisk
Slået op den 3. jun. 2025
Good for a quick overnight stay. Location is near the city attractions.
Oversæt
Svar fra overnatningssted: Thank you very much for your recent stay with us and for taking the time to share your feedback. We are very pleased to hear that you found our location convenient and appreciated the quick access to nearby city attractions. Your comment that our place is good for an overnight stay is valued and will help future guests.We are grateful for the positive scores on service and surroundings. Our team always strives to provide warm and attentive service, and it is rewarding to know that our efforts made a difference during your stay. We also take note of your ratings for cleanliness and amenities, and we will continue to work on improving these areas to provide an even more comfortable experience.If there is anything you feel we could have done better, we would truly appreciate any additional comments. Your review helps us grow and improve, and we look forward to the chance to welcome you again in the future for a longer or equally convenient stay.
dangdb
Standard-værelse med to enkeltsenge
Overnattede i feb. 2025
Rejs med venner
13 anmeldelse
4.5/10
Slået op den 8. mar. 2025
Not a good experience. It looks like the pillow cases, bedsheets and comforters were not even changed. We arrived one hour earlier before check in time. We waited at their lobby for more than 2 hours, only to inform us again that the ac in the room we were supposed to stay is still not working. The only option they gave is to wait for another few hours. Then when we finally transferred to our room, it wasn’t what we expected .. Very untidy.
Oversæt
Svar fra overnatningssted: We sincerely apologize for the experience you had during your stay. We understand that cleanliness and comfort are crucial, and we regret that we did not meet your expectations in this regard.Regarding the early check-in, we always strive to prepare rooms as quickly as possible, but sometimes unexpected maintenance issues, such as the air conditioning problem, can cause delays. We regret that this affected your check-in process and appreciate your patience.Your feedback is valuable to us, and we will ensure that such situations are handled more efficiently in the future. If there is anything we can do to make up for your experience, please let us know.
Dr.IELTS
Budget-dobbeltværelse
Overnattede i jan. 2025
Forretningsrejsende
88 anmeldelse
6.5/10
Slået op den 22. feb. 2025
It's a bit tucked away and might be difficult to find. Not much close by readily on foot. Still, super affordable albeit a bit noisy. Decent wifi.
Oversæt
6/11
Svar fra overnatningssted: Thank you for sharing your feedback. We understand that our location might be a bit tucked away, but we believe this also offers a quieter stay compared to the busier streets of Phnom Penh. While there may not be many options immediately within walking distance, tuk-tuks are always available, and our staff is happy to assist with directions or transportation to nearby attractions.We appreciate your mention of our affordability, as we strive to provide budget-friendly accommodations while maintaining a comfortable stay. Noise can sometimes be a challenge in the city, but we are always looking for ways to improve the experience for our guests. If you have any concerns during your stay, please do not hesitate to reach out to our team, as we are more than happy to assist in making your visit as pleasant as possible.It is great to hear that you found our WiFi to be decent, as we continue to work on providing reliable internet service for all our guests. We value your feedback and will take it into account as we seek to enhance the overall experience. We hope to welcome you again in the future and provide an even better stay.
Gemini112
Standard-dobbeltværelse
Overnattede i jan. 2025
Solorejsende
34 anmeldelse
10/10
Enestående
Slået op den 2. feb. 2025
I have returned to the same hotel as it is best value for money, the recent WIFI upgrade has made a huge difference
Oversæt
Svar fra overnatningssted: Thank you for your continued trust in our hotel! We are delighted to have you back and to know that you find us the best value for money.Your feedback on our recent WiFi upgrade is greatly appreciated. We have worked hard to improve connectivity, and it is wonderful to hear that it has made a positive difference in your stay.We look forward to welcoming you again in the future and ensuring another excellent experience. Safe travels!
ABDULLAH AL MAHMUD
Standard-dobbeltværelse
Overnattede i apr. 2025
Forretningsrejsende
4 anmeldelse
10/10
Enestående
Slået op den 22. maj 2025
It was good.... Over all best
Oversæt
Svar fra overnatningssted: Dear Abdullah Al Mahmud,Thank you very much for taking the time to share your feedback regarding your stay in May 2025. We are truly grateful for your perfect rating across all aspects including amenities, cleanliness, surroundings, and service. Your kind words and high scores mean a great deal to our entire team.We are especially pleased to know that you found your experience to be good overall and considered it the best. It is always our goal to ensure that each guest feels comfortable and well cared for during their visit. Your satisfaction encourages us to maintain our efforts and continuously improve where possible.Should your travels bring you back to Phnom Penh, we would be honored to welcome you again at Empire House. Thank you once again for choosing us and for your outstanding review.
travel trip
Standard-værelse med to enkeltsenge
Overnattede i jan. 2025
Solorejsende
43 anmeldelse
8.0/10
Meget god
Slået op den 6. feb. 2025
front desk staff can speak english, friendly and courteous staff.
Oversæt
Svar fra overnatningssted: Thank you for your review! We are glad to hear that our front desk staff could assist you in English and that you found them friendly and courteous. We always strive to provide excellent service to our guests.If there is anything we can improve for your next visit, please let us know. We appreciate your stay and hope to welcome you again soon!
Abhishek
Budget-dobbeltværelse
Overnattede i apr. 2025
Par
11 anmeldelse
7.5/10
Slået op den 4. maj 2025
Place is so dirty and my room is front of smoking area full night I smell smoking I book for here 2 days but only one night I checked out and one night canceled booking and thank for trip.com they refund my money.
Oversæt
Svar fra overnatningssted: Thank you for your feedback, Roeun Sreymeas. We are sorry to hear that your experience was not as expected.We would like to clarify that the refund for your unused night was approved directly by the hotel, not Trip.com. We aim to be fair and understanding when genuine concerns are raised.We appreciate your comments and will take them into consideration as we continue improving our service and guest experience.
Gæstebruger
Budget-dobbeltværelse
Overnattede i sep. 2024
Solorejsende
1 anmeldelse
7.5/10
Slået op den 1. nov. 2024
It was close to Olympic stadium and could easy hire a tuk tuk or grab car to any destination of choice  Lobby staff were very friendly and they are accomodating  Many thanks for a smooth journey in Phom penn
Oversæt
Svar fra overnatningssted: Thank you for your wonderful feedback! We are delighted that our location near the Olympic Stadium and the convenience of transportation options made your journey around Phnom Penh smooth and enjoyable.It’s also great to hear that our friendly lobby staff left a positive impression. Providing accommodating service is what we strive for, and your kind words mean a lot to us.We look forward to welcoming you back on your next visit to Phnom Penh. Safe travels, and thank you once again!Best regards,
Baxmeh
Standard-værelse med to enkeltsenge
Overnattede i mar. 2025
Rejs med venner
3 anmeldelse
8.5/10
Meget god
Slået op den 18. apr. 2025
Accommodation is good though it doesn't have cabinet for storing your staff but we just stayed there for 1 night so it doesn't matter. Location is quite near in the city area so you will not spend a lot in transportation.
Oversæt
Svar fra overnatningssted: Thank you for taking the time to share your experience. We are glad to hear that you found the accommodation good and appreciated the convenient location. Your feedback is valuable to us, and we will strive to continue improving our services. We hope to welcome you again in the future.
Jackthetravelor
Budget-dobbeltværelse
Overnattede i feb. 2025
Par
5 anmeldelse
5.5/10
Slået op den 17. mar. 2025
The question is what you can expect for this price. The room is okay. The bathroom is to smal and when you schower the toilet is Full of water. We stayed 1 night and that was enough. For longer stays i would not recommend.
Oversæt
Svar fra overnatningssted: We appreciate your feedback, Jack. The bathroom design in our Budget Double Room follows the traditional Cambodian style, where the wet area (shower) and dry area (toilet) are not separated, which is common in affordable accommodations. For guests who prefer a divided bathroom layout, this feature is typically found in higher-end hotel rooms.Our goal is to provide budget-friendly stays with essential amenities, and we continuously work to improve based on guest input. If you are looking for a more spacious option, our Standard and Deluxe Double Rooms may be a better fit.Thank you for choosing Empire House, and we hope you enjoyed your time in Phnom Penh! Safe travels.
Humphrey Jr
Standard-dobbeltværelse
Overnattede i jul. 2024
Solorejsende
48 anmeldelse
8.0/10
Meget god
Slået op den 30. aug. 2024
This was my second time booking this hotel. And the reason I came back is because of the very convenient location and very helpful service.
Oversæt
Svar fra overnatningssted: Thank you for choosing to stay with us again! We are thrilled to hear that our convenient location and helpful service brought you back for a second visit. It is always a pleasure to welcome returning guests, and we are glad that your experience with us continues to meet your expectations.We look forward to hosting you again in the future and providing you with the same great service that you have come to expect.Best regards,Empire House