Urban Chic Apartments Near Center City

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The place would have been “you get what you pay for” okay if the people running it kept it clean, and were oriented towards customer service. They did give me a list of small grocery stores—all kind of far, and not great. That was nice. We ended up using Uber Eats for delivery. The bus nearby is dying—not on a regular time schedule due to lack of funding. The train nearby goes to the city and is reliable. We needed an extra sheet set and blanket—first off the sheets and blankets provided had hairs on them, and the images of the unit (were not of the unit) and showed spaces that were usable as other sleeping spaces. There was nothing extra in the space. This seems unreasonable because if you are staying somewhere for a bit you might just have a spill or get cold, or have some other reason to need extra linens. When I asked for some they said no extra linens without paying more. It did not have a customer service energy to the reply. The internet didn’t work at all. They said it wasn’t technically included but didn’t get back to me for two days on trying to understand the problem. No towel rack, no toilet paper holder, no dish rack in the kitchen, one spoon, these things made it less comfortable. The kitchen and bathroom units were not bad. But, dirt was caked into the floors and the furniture was heavily stained. The neighborhood was rough, catcalls, being checked out a lot, and nothing really to make it livable without traveling somewhere to get supplies.

I booked a last-minute stay in a second-floor unit. Pros: The unit is very spacious Great location near public transit and convenient for visiting TD Pavilion at the Mann Clear and easy check-in instructions Basic complimentary toiletries (body soap and shampoo/conditioner) Cons: Check-in details were sent late (around 3:45 PM, despite a 3 PM promise) Cleanliness was lacking: all seating (couch and dining chairs) was heavily stained, floors were sticky, and fans/vents were dusty The TV was in the living room, but unusable since the couch was too dirty to sit on Air conditioning was inadequate for summer heat: only a portable unit in the bedroom, with the rest of the unit remaining hot and uncomfortable; I requested installation of a window unit I found in a box, but it never happened Overall: A decent option for a quick 1–2 night stay, but not ideal for longer visits or hot weather.

Not Helpful I was very upset because they turned me away. They did not try to work with me in any way possible to accommodate a simple mistake i had made during reservation. I contacted them to advise i made a slight error on the reservation and asked if i can do something different to fix it. They turned me away and said i could not get a refund. Not even a partial refund. They did not offer me any other dates i could of switched my stay dates to. I am very upset with them. Not a place to try to help you in any way possible.

This was a last-minute rental, and the price was quite reasonable. The property wasn't entirely clean (sticky floors and a sprig from a plant on the couch), but it was quite roomy -- a kitchen, bathroom, living room, and small bedroom. That was a lot of space for very little money, and parking on the street outside was easy to find. Other than the loud outside street noise, the only complaint I had was that there wasn't much bedding, only a sheet and a fairly thin coverlet, no blankets. There was a lot of clear communication from the owner, which made the stay pretty straightforward. This wasn't the most central location in the city, but if you have a car, it was worth the low cost. Most properties in Philadelphia were far more expensive.

Great stay, easy to access and to communicate with the host. Would recommend.