Gæstebruger
12. marts 2025
I booked through their homepage directly, given solo price for a 4 day package including. 1 night on the lake turned out to only be low season price, so they added some hundert Bath (instead of 8,900 as stated on the homepage it was 9.250). When I got there, I was given the cottage all at the end, furthest away from Restaurant ect. The toilet did not at all look like in the pics they promote - but was decent and clean. However, the toilet door was closable only from the outside (the bedroom side), inside the lock was missing. Once you opened the lock on the outside the door was just floating open, blocking the entrance to the shower and giving a nice view from the toilet to the bed… didn’t take a picture since I thought, ok, I might get another room after coming back from the lake (we’ll see, I’m writing this from the lake). The overnight lake tour, being promoted with 10-18 persons with a guide turned out to be nothing like that. 9 people had obviously booked it and 8 were taken by a guide, however I was told that since there was no more space they had booked me in a state tour. We were 30 people in a crowded boat heading for the simple bamboo bungalows, thus, no chance to take any pictures of the beautiful landscape, and not at all anything like 10-18 people as promoted on their home page. 3 more boats arrived at the bungalows and we ended up being easily 60-70 people. I got a bungalow that had a broken porch in front, so only Bering inside or not there at all. The other 8 people from our hotel started in the boat right next to my “refugee-feeling” mass tourism boat, exactly the promised 18 on board. They were also brought to a different raft house. If I had at all known that not only the solo traveling price on the homepage was wrong but as well the tour would not be at all what was stated on their homepage, I would not have booked the package. Thus, be careful! I asked other solo travelers on my tour how much they had paid and they gave me a price of 2,500 Bath incl. transfer. I made the calculation, knowing room prices since I booked an additional night, and I overpaid by around 750 Bath for what I got. As explained, the others at least were in a boat with the stated max. number of passengers. Not sure if they simply don’t like solo travelers, but it’s not nice if you book something and don’t get what was promoted and feel ripped off. 3 stars anyways because the cottages premises are beautiful, food is good, and personell is great. Would have been 5 stars if I had gotten what I booked and paid for.
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