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Bekræftede anmeldelser
Placering4.7
Faciliteter4.6
Service4.7
Renlighed4.6
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Alle anmeldelser(47)
Positive anmeldelser(43)
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Gæstebruger
Værelse til 3 personer
Overnattede i nov. 2024
Rejs med venner
7 anmeldelse
5.0/5
Enestående
Slået op den 23. dec. 2024
Second time here and just as the first time super friendly and helpful staff, such a convenient location for petra exploration
Oversæt
Patrick Belfast
Dobbeltværelse
Overnattede i jul. 2024
Solorejsende
17 anmeldelse
5.0/5
Enestående
Slået op den 24. sep. 2024
Excellent hotel, great service, comfortable bed very clean.
This hotel looked good but once inside was anything but good. Service was courteous without being outstanding. The rooms were tidy but get do with a spruce. The food was plentiful without being high quality. The food is brought in from a sister hotel and is unimpressive.
Oversæt
Svar fra overnatningssted: Dear Neil, Thank you for sharing your feedback. We take pride in our dedication to quality and assure you that all our meals are freshly prepared on-site by our talented culinary team. We do not source food from any external locations, as we are committed to providing our guests with high-quality, locally inspired cuisine. Regarding the rooms and service, our team is dedicated to ensuring both comfort and exceptional hospitality. We are continually investing in upgrades and maintenance to meet and exceed our guests’ expectations. We regret that your experience did not reflect this and welcome any specific feedback to help us improve as we take our reputation seriously and aim to offer a welcoming and enjoyable stay for all our guests. Best regards, Hothaifa Nawafleh general manager
Gæstebruger
Overnattede i feb. 2025
Familie
5.0/5
Enestående
Slået op den 25. mar. 2025
The hotel is modern and very clean. The staff is friendly and attentive. It overlooks the Petra Museum and main entrance. The food is very good and the chef has an excellent presentation of his creations. The wait staff is also very attentive and Ishmail was the best! Had a great visit!
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Gæstebruger
Overnattede i feb. 2025
Andet
4.0/5
Meget god
Slået op den 21. mar. 2025
We chose this place due its close proximity to the entrance of Petra and we saw 1-2 hotels a little closer which were perhaps not well advertised. The check in process was smooth and the front office manager was helpful. The hotels all try and get you to visit Petra from the back entrance to the Monastery but we skipped that part. The rooms were spacious with a nice view and breakfast was plentiful but average. Overall a pleasant stay
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Gæstebruger
Overnattede i feb. 2025
Andet
5.0/5
Enestående
Slået op den 5. mar. 2025
Wonderful stay and hospitality. A stone’s throw away from the entrance to Petra with a short walk uphill to the hotel. Great rooms, with views of the mountains and a free mini bar. Good spread at breakfast, with am omelette bar and pancake bar, nothing to fault at all.
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Gæstebruger
Overnattede i jan. 2025
Par
3.0/5
Slået op den 21. feb. 2025
The hotel is only a short walk from the visitors centre and museum and looks over the town. Our room 218 was a reasonable size and comfortably furnished. The king size bed was comfortable. Room lighting was good. The main reason I gave just 3 stars is the small bathroom which was only big enough for 1 person. Also the showerhead was very poor and provided a barely adequate water flow. This was not due to water pressure because this was good in the sink. A better quality shower head is what is needed. We had breakfast and dinner each day which was buffet style. Both had a good variety and flavor was good. As with all buffets the food is not really hot. The dinner items changed each day but somehow seemed the same especially the chicken. I never saw lamb served. Staff service was good but other than the man who cleaned our room not very friendly.
Oversæt
Gæstebruger
Overnattede i jan. 2025
Andet
4.0/5
Meget god
Slået op den 20. feb. 2025
Fantastic location, within stone's throw of the visitor's centre at Petra. Don't let the modest looking lobby fool you, rooms are fairly large and spotlessly clean, so are the bathrooms. The breakfast buffet is quite a spread, they offer their local specialities along with the standard breakfast items. Everything is tasty and fresh. Pleasant and helpful staff. Overall, a very comfortable stay and would recommend this place to anyone visiting Petra.
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Gæstebruger
Overnattede i okt. 2024
Andet
5.0/5
Enestående
Slået op den 9. nov. 2024
Recently concluded our stay at the Petra moon hotel. The location of the property can't get any better. Hotel also looks very new, like it's been recently renovated. Our room had a amazing view. Breakfast was amazing, even the staff were very helpful. Would highly recommend this property in petra.
Oversæt
tela d
Overnattede i sep. 2024
Rejs med venner
1.0/5
Slået op den 9. okt. 2024
staying at this hotel completely unsafe in all the meaning, even when the hotel is clean and good but safety is the most important during our tour to Jordan in Sep we had a driver try to take advantage of us, (Me & my friend was travelling alone to Jordan 2 lady's), and when we tried to escape from him as he don't know us, he send another driver to do the tour for us, so he don't know how we look like or anything except my friend first and last name, the hotel provide him with all our information, full names, passport copy, a video of us when we was check in to hotel and check out, the car took us from the hotel, all of that and more, so this hotel threat our safety by doing this and could do the same for any other clients will stay at there hotel sometimes staying at bad hotel but have a god safety is much safe than staying at hotel like this this review for all people thinking to book at this hotel, think in your safety before do the booking
Oversæt
Angela b
Overnattede i aug. 2024
Familie
1.0/5
Slået op den 26. sep. 2024
this is the worst hotel you can stay after a long day of problems we had we expect to arrive to petra and found our rooms ready because we arrived around 8 evening the front office guy was so rude and make us wait for over 20 min because he didn't found the booking we made online we asked to get 2 rooms next to each other one king and one twin he said they don't have so we said ok whatever you have even when we send this request when we booked when we get to the rooms the rooms was smell bad and there was no towels so we get down and asked to change it there he told us that he can't and if we want towels we need to wait till the c shift or till tomorrow so we ended book another hotel couple of meters away 3* but the service was 5* petra moon hotel for us not more thana motel don't worth 1*