Kalaivani
3. december 2023
The service is frankly disappointing. I booked two rooms and when I arrived, there was already a person before me to check in. It took around 30 mins before my turn and when it was my turn, I waited around 20 minutes. Received the key card but only 1. When I asked them, they made me to go back in line to get another 1 more key card. And waited around for another 40 mins. After getting the key cards, we went to the room and after few hours, we had to change 1 room due to air conditioner cannot change. Plus there was mirror on top of ceiling and the bathroom door was clear door. Did not expect that.
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