Chrisenbel Hideaway Retreat, The Villa Collection by Chrisenbel

The space is really comfy and the whole concept is great — it has a super relaxing vibe. Just a few things that could be improved: -The bathroom door doesn’t stay open, which can be a bit annoying -Will be great if there is full-length mirror in the room or at the common area - The glass door lock gets stuck sometimes and is hard to open - Would be nice if the gate had a keypad lock, so we don’t have to call someone to open it every time - We also saw a small cockroach in the bathroom at night and again the next morning Overall still a nice stay, just a few details that could make it even better!

It’s worth booking here as the surroundings are beautiful and the housekeeping is good. However, I was a little disappointed with the swimming pool — it’s very small and can only fit around 3 people. On the day I stayed, one family was already using it, so we couldn’t enjoy it. Another area for improvement is the bedding: the pillows are too soft and the spring bed was not comfortable to sleep on. Luckily, it was just for one night.

I had a wonderful stay here! The staff were exceptionally friendly and helpful, and the environment gave off beautiful Bali vibes. I truly appreciated the warm welcome upon arrival. The only thing that could make the stay even better would be having a mirror in the room, as it was a little inconvenient to go to the bathroom for makeup. Overall, it was a lovely experience, and I would definitely return!

The place looks nice, and decent. However, the going in and out is too troublesome. The matress provided is SPRING mattress, and the pillow was just too soft. We had a hard time sleeping. Complained to the property via whatsapp about mould found in their kaya, zero response, zero apologies. Informed their workers about it and they changed a new batch, but all this happened after my parents already eaten the kaya. Definitely not coming back.

Stayed here for a short solo trip and overall, the place has a lot of charm. The atmosphere is calming and peaceful, and the surrounding environment gave off relaxing, serene vibes that I really appreciated. The place was also generally clean, which is always a plus. Not forgetting the warm hospitality from the housekeeper which made me feel right at home! That said, as a female solo traveller, I did have some concerns. There was no secure lock from the inside, which made me feel quite paranoid. On top of that, the toilet was open-air, which, while aesthetically interesting, didn’t offer enough privacy - especially considering there was a ladder outside due to ongoing renovations. Another downside was the mosquitoes, making things a bit uncomfortable.

My kids love the room and environment. Quiet and peaceful for vacation.