Le Ali Del Frassino

The room we received - the junior suite, was not suitable for hosting in my opinion, with a sloping ceiling that makes it impossible to stand in most of the room, and with windows located at floor level that can only be reached by crawling, when this is a room that's advertised as having a lake view. The staff was not polite and did not go above and beyond to resolve the issue and move us to another room; we had to ask several times and after two nights, they finally changed our room. Very disappointing.

we stayed for one week in the hotel. The rooms are very nice, the staff is very kind en helpfull. The view is stunning en the pool is relaxing. Diner at night was very good. A perfect, relaxing hotel.

I really enjoyed our stay at the beautiful and quiet Lake. Close to Sirmione, Lazise and Desenzano..

We had a great stay at this hotel. The location and facilities were absolutely stunning. Arrived a day prior to our booking due to circumstances. This was not a problem at all. Best decision of our holiday ;)! Extra costs could be payed when checking out. Would definitely recommend! We stayed in a comfort room and already thought this was luxurious. Can't imagine what the upgrade rooms were like. Staff was helpful and kind. We prefered the smaller restaurant at the pool than the main one. Food and drinks in both restaurants were great!

Staff really friendly, approachable and helpful and always checking we had everything we needed. They assisted us with arranging our return transport back to the airport, phoning and booking a water taxi for us, helping to alleviate the stress of organising it ourself. Hotel is stunning, sitting on the grand canal but on a quieter street/courtyard and only a few minutes walk to train station. It made a good base for exploring. It was a 35 minute walk to San Marco but i was happy to be a bit further out from the busiest area. We booked a prestige double room with canal views and were lucky enough to get a small balcony which we loved. The rooms are small but they probably all are in Venice and the room was so lovely and decorated beautifully. The only minor criticism was the shower which was nice but very small and the shower controls were weirdly and awkwardly placed between a very small gap so you can’t see what each cobtrol does and was hard to get your hand in to use them…..but it’s not hard to figure out. I would highly recommend this hotel.

A wonderful, natural oasis. We stayed here with our two dogs and had the best time. The second we stepped into the lobby, we felt at ease. The staff were always welcoming and helpful, the rooms are very clean and the property is stunning. The food at the restaurant was delicious and service without fault. We cannot wait to come back.