Rydges Perth Kings Square an EVT hotel

Required a deposit in cash as my credit card was not working (Due to scammers) and I had to walk 3 km to withdraw cash for the deposit. This was very inconvenient given I was tried from taking a red eye flight and just wanted to sleep, That being said the room and bed was good and it was nice and quiet.

The hotel was in a nice location however the room was not a good set up. One of the beds was right next to the bathroom / toilet door which was annoying for the person sleeping in that bed. The sheet on one of the beds had some marks on it. For a two person stay (two beds) we were only given one towel each, I would have expected two towels each for a 4 star rated property. There was a cupboard in our room that was left unlocked and inside was the hot water system, very unprofessional that the cupboard was unlocked and we could see / access it. Also we had to turn the aircon system off as it made such a loud noise that it was impossible to sleep with it turned on. It's an average hotel at best and I expected a lot better for a well known brand that claims it is a 4 star hotel chain.

4 night stay. Room was spacious and comfortable. Great bed and bedding. Reception area unwelcoming atmosphere and layout and reception staff need to be a a little more welcoming, smiles are free. But that is starting to feel like a Perth thing. Not just Rydges. Maybe reception staff consider themselves slightly superior. Room service on the other hand had a lovely demeanour and work ethic.