Ixora Hotel Penang

Room is not clean, cockroach has been lying on the floor for days, and housekeeping didn’t bother to remove, probably never even vacuum the floor. Though room is big and spacious.

aesthetic place for vacation, the infinity pools are so big and good environment

The room a bit old, but deluxe room is ok. The hotel breakfast is not much choices for the main course. Overall is ok.

This is my first experience of having to wait 1 hour for check-in a hotel. Check-in was supposed to be at 3pm but we arrived in Penang at 7pm, we expected the hotel room to be available so we could check-in straight away, but unfortunately our room is still not available. We are very grateful to a female receptionist (wearing a hijab) who was willing to solve this problem within 15 minutes compared to the first male receptionist who made us wait for almost 1 hour to check in. I'm sorry for throwing a tantrum at the counter because we have to wait a long time to follow, we're really tired from traveling so far. The hotel has offered 8 free breakfast sets as a sign of apology for our loss of 5 hours to check-in. Thank you again for the efforts of the reception girl. The hotel is very comfortable and the food is very good, the only mistake was the moment we checked in. I hope I won't have this kind of check-in experience again. Thank you

All are good. If have work at penang/ kulim, we will Make sure stayed here. Very convenient and clean👍🏻👍🏻 The food also was gooodd...

Hello there! My kids had a wonderful stay at this hotel.we stayed at room with pool access, easy and convenience for my kids and myself. The amenities is good, location is just nice.