Pearl View Hotel Prai, Penang

Hotel in a strategy location, a lot of food stalls around near hotel. staff are friendly, room is very clean except this time found a food string on the floor. air conditioner is not very cool but fan is provided. TV channel is not clear. other than that, all other things are ok.

No value for money. Bed not comfortable. Took deposit but insist to refund only if original receipt returnes! Lucky i have not through

Our family had a very comfortable and cozy stay. The hotel's location is highly convenient, with easy access to Butterworth, Bukit Mertajam, and Penang Island. The free parking was a plus. Although we encountered a minor incident, the operation manager was on duty and promptly addressed the issue. Thanks to Trip.com for helping resolve the matter. However, the lift in the Fajar Floor building needs upgrading, as the doors close too quickly (within 2-3 seconds), causing them to hit me multiple times. The air conditioning was cool and refreshing, making our stay pleasant. Compared to other nearby hotels, this one is highly recommended for its cleanliness and overall experience. However, I would suggest more frequent cleaning of the floor carpets for child safety, as children tend to crawl and play on the floor. Last but not least, the fire escape door should be checked to ensure it is accessible for safety reasons.