The Leicester Arms Country Inn

I visited the Leicester during what had to be one of their busiest nights, and I was incredibly impressed with how well the staff handled everything. Despite the crowd, we were greeted warmly, seated quickly, and never left waiting long for drinks or food. Both the bar and restaurant team was friendly, efficient, and clearly working hard, but never let the pressure affect their great attitude. It’s rare to see that level of service when a place is packed. On top of that, the atmosphere was lively and the food and drinks were excellent. A huge shoutout to the staff for keeping things running smoothly and making everyone feel welcome. Will definitely be back, thank you!

Lovely Staff, But Serious Issues with the Room – 19 July Stay The staff at the Leicester Arms couldn’t have been nicer or more willing to help — they were friendly, attentive, and clearly doing their best. They even left a thoughtful handwritten card apologizing for the bathroom flood and the fan noise, which was a kind gesture and much appreciated. However, the issues with our stay were significant and quite surprising given that we were in the most expensive suite. When we arrived, the room was extremely hot. Opening the windows let in a deafening roar from a fan on the flat roof — it was obvious this was why the windows had been kept shut. Later, the bathroom flooded due to a leaking shower. When I reported this, the manager acknowledged it was a known issue. I used our towels to mop up the floor and had to ask for more. To make things worse, the room filled with flies, presumably from the kitchen. I was assured the fan noise would stop by 8:45pm once the kitchen closed, but by 10pm it was still running and just as loud. I was told a manager would come to check, but no room change or effective solution was offered. Then, at 8am on Sunday, the roaring fans started up again — ending any hope of a peaceful morning. I raised the question: if these problems are known, why is this suite — the most expensive one — still being sold at over £200 a night, and positioned right next to the noise source? Why hasn’t the bathroom issue been fixed? The staff did what they could in the moment, but the experience fell far short of what you’d expect at this price point. I left tired, disappointed, and out of pocket. I do hope the management addresses these issues seriously, as they completely overshadowed what could have been an enjoyable stay.

This is a beautiful pub in a lovely location. It's very convenient for Penshurst Place. The room was lovely. We were there in a heatwave and it was great that they had provided a fan in the room. There were a few details in the room that could have been improved: the only mirror was in the bathroom; the only bin was in the bathroom; it would have been nice if some small things had been provided, such as tissues, and a dish to put your teaspoon on after making a cup of tea. The staff that we met were very friendly and helpful, but it seemed that they were short staffed. Service in the restaurant was slow, both for dinner and breakfast (they weren't busy). We stayed for 2 nights, and our room didn't get a housekeeping visit or supplies replenished while we were there. We would stay again if we needed to be in the location, but we wouldn't go out of our way to stay there.

Beautiful pub, lovely location, very close to Penshurst Place. Very comfy beds, rooms well decorated, fans in the room are a nice touch. Really nice food, highly recommend the octopus starter. Lovely breakfast. Very friendly staff. Great wine list. Excellent Guinness! Can't wait to go back!

This is a lovely hotel. Good parking, fantastic food, friendly staff and top quality rooms. We stayed when an offer ion rooms and food was available so excellent value for money. The location is quiet, but lots to see and do in the surrounding area. Highly recommended. We will be back

We stayed for 2 nights and it was a perfect escape from the stress and grey monotony of January in London. Incredibly delicious food and drinks and the staff couldn’t have been more helpful and thoughtful. We arrived on Sunday evening not realising food service stops at 6pm but the amazing team put together some plates to save us having to go back out in the cold and dark which was very much appreciated. The room and bathroom were beautifully decorated giving an overall feeling of quiet, comfortable luxury. Whether relaxing in the room or reading a book in front of the fire in the main bar; the whole experience and care from the staff were above and beyond anything we could have hoped for. If I could give a 100/10 rating I would. Thank you LA team for looking after us so well!