Red Lion Hotel Pendleton

Customer service from the staff was great. This is my second time staying there in a year time and both times the pool was unavailable. The rooms are a bit outdated. Felt safe with my stay. Would have liked to use the pool

Property was run down. Balcony door wouldn’t slide. Paint peeling off the doors. No TV guide to explain the stations. Room phone did not work. Dark and dingy.

Noththing, restaurant closed, no amenities. Looks like its closing done. Won't bother booking again.

Check in staff was very rude, disrespectful, made check-in difficult. Spoke with the manager, she was more pleasant but made excuses for her staff. The sofa chair in our room was soiled with black stains on the head and arm rests. We took several pics of our room as proof of the previous damage concerned we'd get blamed for it. Serious warning! do not stay here.

Our room was clean and super spacious. The beds were comfortable. But the best part was the woman working the front desk. We got in pretty late and she was so friendly and helpful.

I noticed several reviews mentioning that this hotel felt outdated, and I’d agree, it could definitely use some upgrades, but it’s also clear that it’s an older property. I gave it 3 stars because of the initial state of our room. When we arrived, it didn’t seem like it had been properly cleaned. The toilet hadn’t been wiped down (I’ll spare the details), the sink had what looked like dried spit and hair in it, and the shower curtain had a strong mildew smell that made the entire bathroom unpleasant. To their credit, when I brought these issues to the front desk’s attention, they moved us to a different room right away. The staff was friendly and helpful, but the cleanliness of the first room was disappointing and honestly a bit gross. That alone brought the rating down for me.