Penafiel Park Hotel & Spa

Hotel correcto, tiene todos los servicios necesarios. Habitaciones silenciosas y sin molestias.

I recently stayed at Penafiel park hot and, unfortunately, had a deeply disappointing experience that raises serious concerns about the safety and standards of this hotel. Our primary concern was the safety of the high chairs in the restaurant. These chairs are not secure for toddlers, as they can easily tip over, leading to potentially severe injuries. The hotel management's response that the chairs are "safe if used safely" is unacceptable. Safety should not depend on perfect usage, especially when it comes to children. We also encountered significant issues with the food service. We were served undercooked burgers at the bar, which poses a serious health risk. The hotel's dismissive response, focusing on the wait time rather than the safety of the food, was shocking. Food safety is not a matter of personal preference, and serving undercooked meat without confirming with guests is simply irresponsible. Additionally, despite requesting a cot/crib for our child, none was provided, leaving us to use a sofa bed. The children's playroom was also a concern, with sharp corners, exposed electrical outlets, and an unsecured exit leading to steep steps. These are significant safety hazards that should not exist in a four-star hotel. The lack of attention to guest safety and the dismissive attitude towards our concerns are deeply troubling. I strongly urge Penafiel park hotel to reassess their safety practices and customer service standards. Until these issues are addressed, I cannot recommend this hotel to anyone, especially families with young children.

Très bel hôtel chambre spacieuse avec peignoir baignoire Situé à. 10 minutes centre-ville Buffets excellents copieux et variés Piscine propre Personnel très professionnel à l écoute Souriant hôtel réservé lors d un circuit touristique

Receção com simpatia aceitável. Quarto sujo (foto), bolor no WC (foto) paredes sujas (foto). Toalhas com manchas. Sessão de "massagem" com recepção aceitável, massagem de péssima qualidade, envolveram o corpo com óleo. Não houve massagem de relaxamento ou terapêutica. Jantar de qualidade mediana para um hotel de 3 estrelas. Acontece que este hotel está avaliado com 4 estrelas e faz-se pagar. Não recomendo de todo.

Para spa não recomendo. Desilusão! As funcionárias atenciosas e muito simpáticas mas o spa muito fraco. Barulhento por não haver restrição de idade mínima dos utilizadores do spa. Muito pequeno, com muita claridade. Balneários muito fracos, sem mesas de apoio nem secadores de cabelo. O meu robe estava húmido e tive de usar o mesmo robe molhado depois da massagem. Sem oferta nenhuma de detalhes de relaxamento, tipo chá ou outros. Para um momento de relaxamento claramente não recomendo.

Pasamos dos noches en este hotel. La habitación correcta. El desayuno buffet estaba muy rico, tuvimos ocasión de comer un día en el hotel, tienen un menú ejecutivo por 14 euros persona, la comida estaba muy buena. El spa consta de una piscina, un jacuzzi, baño turco y sauna. Todo correcto. Recomendable. Creo que la mejor opción sería acudir en verano, al ir en diciembre la piscina exterior no se puede disfrutar. Muy bonita la decoración de Penafiel en Navidad. Y preciosa la decoración del hotel.