Hampton Inn Ft. Lauderdale-West/Pembroke Pines

Stayed here at Hampton after our cruise for a couple days and thoroughly enjoyed the hotel itself.

Perfect!

房間乾淨整潔，前台服務人員，非常熱心

I rarely write negative reviews, but my experience at this hotel was frustrating enough to warrant one. During my stay, I got stuck in the elevator for over 30 minutes at 11:30pm. While technical issues can happen anywhere, what truly disappointed me was the complete lack of response or concern from the hotel staff. Not a single person came to check on me after I was finally released, nor did anyone offer an apology or explanation. It was as if the incident never happened. For a hotel that claims to offer quality service, this kind of negligence is unacceptable—especially when it comes to guest safety.

This was my second time at this hotel & the visit wasn’t like the first time. The front desk girl she had a purple shirt and black pants working the night wasn’t the friendliest also I was calling for 5 times to inform I was coming in late but nobody was answering the phone. When I arrive I wasn’t greeted, I get it’s night time and she doesn’t want to work that shift but customer service wasn’t the best.. but the pretty girl in the reception early morning that gave me a late checkout was the sweetest person I’ve ever met didn’t get her name sadly.

Spacious comfort - delicious breakfast I recently stayed at this hotel and was impressed by the spacious room, which featured two beds and a convenient kitchenette. The included breakfast was delicious and a great start to the day. Parking is free but limited, so plan accordingly. You can easily walk to a few nearby food options or take a short drive if you need more variety. The hotel was clean and fresh, and the service was excellent. Highly recommended for a comfortable and enjoyable stay!