Center Parcs Erperheide

Great stay with family. Lots of options for younger kids and older kids. The staff were absolutely amazing, very attentive and always happy to help. There seemed to be something to do in all weather conditions. Everything in terms of activities was priced at a decent price. The swimming pool area was amazing and my family had the best time ever.. we were definitely return

Unfortunately, they did not agree to cancel the reservation or even change the dates, even though the reason was so justified, war and no flights, I will never book through them. See, you have been warned. I hope that they will help me but they destroy my vacation .

I tend to be critical about places I visit but this center parc is simply impeccable. Aqua mundo was the favourite spot for the kids. Meanwhile there are lot of other activities for the kids. Accomodation is cosy and clean, customer service is very helpful and friendly.

Quite a mixed review for this trip. Over all, for a Center Parcs, Erperheide has quite a lot to offer for younger children. The communal areas of the park are extremely well cleaned. The pool is great when working properly, you can eat inside the dome but you will never see a piece of food or rubbish in the pool area. Staff walk around with watering cans, watering the floor to keep it clean. The shower and change area is great for families. When we first got to the pool we were pleasantly surprised and excited as the flumes and the rapids were super fast and working properly. HOWEVER, from day 3 of our week long break, the water pumps broke so you had to literally walk down the rapids and jump off the end! The flumes were also slower. When we asked staff if this was being fixed they stated they were but it would take days. They said they either keep them open and not working properly or close them so they keep them open. My children lost interest and spent most of the time thereafter in the main swimming pool. This was a massive disappointment for the holiday as this was the main reason we locked Erperheide. The arcade is great with modern machines and an electronic points on a card system. You pay €16.99 for a card and get 30 credits to spend. The points can be redeemed on prizes but the amount you spend does not equate even remotely to what you can win. But the children had fun winning the tokens. The pony experience was wonderful. The children got to groom the animals, decorate their manes and then go for a walk on the ponies. Bowling was fun and vibrant. The wall climbing was brilliant mainly due to the attentive and knowledgeable staff member who was supportive, friendly and helpful. Silent disco was fun. The silent cinema had no option for the english language so we didn’t get to do this but it looked cute with bean bags for people to sit on. Now, other disappointing and crucial aspect of the holiday is of course the accommodation. We went for a premium lodge, so the medium grade and paid extra to choose a lake view. We could not see the lake!’ When we got to the “lodge” the cleaner was there with a rolled up rug and told us it smelt too bad and she was taking it away. She did offer to get another one but said she thought it would be better without: we obliged as we didn’t want to risk the children spilling anything on a new one. However, after the scent of the initial cleaning products wore off, we were left with accommodation that smelt like a grotty pub. Smoke ash and musty old beer is the only way I can describe it. The accommodation is built with breeze blocks which haven’t even been rendered…. They painted the bricks so it felt as though we were sleeping in a toilet block. There wasn’t a cosy feel about it. There were lots of mosquitos and despite wearing various repellants we got bitten every night. I feel that Center Parcs could make more effort with outside areas as it’s unkept and uninviting. The accommodation also

We have just returned after staying Mon-Fri with children aged 9 and 7. We stayed in a Pony Cottage (311). The accommodation was perfect for what we needed and even better that our children got their own rooms to stop any arguing! The back of the cottage overlooks the stables where the children were able to go up to the fences to stroke them at any time. There were also bunnies in the gardens just roaming around. The cottage was also excellent location with just a short work to the market hall and right next to the animal petting area (which we had to stop in every time we past). Pony Activities - This was definitely worth doing and a highlight for my 7 year old. We had 3 days of activities (around 2.5 hrs each day). At the start of the week we were allocated our pony (the beautiful Danni) and each day we had to collect her and then bring her back to the cottage garden to groom and feed her. Each day they got to ride her and do different walks. Nancy and Sara were lovely with the children and it was great that they took time to repeat everything in English for us. Aqua Mondo was fantastic! Definitely the highlight for my 9 year old. Great that they have swimming vests hanging up when you first enter that you can use when needed. We were in here for hours and it is great that it stays open til 9pm. Plenty of tables and chairs all over and a nice cafe in the centre which we ate at twice for a break. all of the slides and different pool areas meant there was so much to do. Changing rooms were clean and always had dry floors (unlike the UK). Lockers were accessed using your wristband which was really easy. Baluba Soft Play was our other go to area and was another great place. Open til 7pm which again was fab. a few different areas with fun fast slides and a nice bar / food area. Brilliant soft play for it being included in the price. We only had time to do one activity by the time we did the pony club, pool and soft play. We tried the Kids Safari Jeeps which were 15 euro for 25 mins (enough time to get around the trail). The kids chose to share and had a load of fun. We had control of the breaks thankfully as I think my 7 year old needs more practice!! The face that you can enter the petting zoo whenever was also a bonus as we spent so much time in their and by the end we all had our favourite goats. Cons - The breakfast bowls, were tiny! Not sure how you are supposed to eat cereal without it all spilling out. Bring your own. Also bring bigger mugs if you like a decent cup of tea. -Mosquitos (not that it is Center Parcs fault). Bring repellant and some cream to help the itching. We couldn't open the windows or doors so we were extremely hot and stuffy but still got bitten plenty. -Food. This was probably the only let down for us, we have fussy kids anyway which didn't help but we preferred using the local supermarket and making our own meals then eating on site as I think it was just too pricey. All in all, this was an amazing holiday e

We really did have an amazing time! We would absolutely return and pay for more activities. It’s really opened our eyes to this sort of environment when we usually stay in hotels. So before I continue I would highly recommend this place. The Europe ones are so so much cheaper than the uk ones so it’s amazing value for money. We thoroughly loved the Baluba and aquamundo (could have been a bit warmer one some days though)! So much to do for my young daughter it was honestly incredible! We could easily have spent our week there alone! My only niggles would be to do with cleanliness, upkeep and maintenance. I don’t expect everything to spotless when we only paid £500 for the week but I do expect basics things like a kitchen towel, bath matt, soap and bin bags! The garden maintenance was shocking and my daughter couldn’t play outside in the garden once because it was so bad. The bedrooms were rather dirty (walls, corners ect). The rest of the cottage was fine though. The farm experience/farm animals (we did the free one) was shockingly bad. It was literally a bunch of animals shoved together in the middle of some sandy banks. The animals don’t look well looked after at all and I don’t really think it’s fair on them to be constantly poked and prodded and looked at. My young daughter loved looking at them and stroking tbem but I just felt sad for them frankly. We didn’t do anything else except for drive around the country and visit the cities. We did have a disabled pass so being able to have the car nearby was a massive bonus and my other half really struggles with a lot of walking, however this place did encourage to do more so it was great! The weather was a lot colder than anticipated so the heating was welcome. Not sure how we old have coped in the heat mind as the heat does not escape well at all from cottage. However we did absolutely love our stay and really can’t wait to come back and try out more