Gæstebruger
25. december 2021
We reserved our room for one night, the next day, in the morning, we told reception, that we were going to stay for another day, they said ok, everything was set for us to stay, we started our journey around the town, and they called us that they gave our room to another guest, to go back and pick up our stuff, we had to suspend our trip to go back to the Hotel. also, beds were not clean, room service none, at night there was no water in the room, we had to keep calling reception, stuff was very unprofessional, we spoke to reception a few times, and nobody really care, reception kept saying that the Hotel owner gave our room to another guest and there was nothing they can do, this was the only hotel that look like the perfect place to stay, but if you check carefully you will find dirty bed sheet, they tell you that the room was clean, yes with the same bed sheet from the last guest before you, hair all over the bed.
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