Royal Garden Beach Hotel anmeldelser

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Hotel, facilities and cleanliness excellent Staff friendly helpful and all very happy Food was poor, I am not a fussy eater and when abroad eat local food all the time but the standard of the offering was poor, luke warm, repetitive and all tasted the same I think the chef was given a tub of seasoning for Christmas. Fish grilled to within an inch of its life making it dry and difficult to get off the bone, raw meat on several occasions especially the kebabs and koftas, soups for breakfast also steamed broccoli and cauliflower left from night before never seen this anywhere not even turkey when we have been before, understand using what's left from previous night Loved the hotel food fell well short I will not return due to this which is a shame

Good food, clean pools, but the room was in the old building and not very happy about the old smell. The cleaning was daily, but superficial done. The stuff was very nice, always trying to help, with a smile on their face. Cocteils not great, but the ice cream -best I ever had.

We stayed at this hotel with our family for a holiday week. Overall, the experience was positive, but there were a couple of shortcomings worth mentioning. If your accommodation happens to be in the hotel’s B-building, be aware that the sound of disco music carries on until around midnight. This can be quite disruptive, especially for families with young children trying to sleep. Another issue we encountered was with the drinks served at most of the hotel’s bars. The cocktails were far too diluted, to the point of being completely ruined. In a five-star hotel, one would expect to get what they order without it being watered down to oblivion. On the bright side, the food was excellent—plentiful, diverse, and of great quality. Hopefully, the hotel can address these minor negative points to make the experience truly flawless.

We stayed in the building across the road, room 1565. When I booked I requested a quiet room but this was not. There was an 'open air' club called 'Club Summer Garden' a few roads down. I found it difficult to sleep. Also at 3.30pm every night, when they were about to close, the music suddenly became louder and the music even made it into my dreams. We should have moved rooms but the kids and my other half were not as bothered as I was, and they were settled. At 4am one morning I woke up to a really loud continuous sound. The windows were vibrating. I went on the balcony to see what was happening and the balcony was vibrating. I called reception to complain and soon after all the electrics were turned off and started back up again and the sound went. It must have been an air conditioning unit or a generator. I did not receive a phone call back or apologies from management. The only good thing regarding noise was that we didn't hear anything from the rooms either side of us. Sleep issues aside, if we had a room in the main building (further from the club), we would come back again. The food (buffet dinner, lunch (burgers from the pool bar or fresh wood fired pizza near the beach,) breakfast, and al a carte) and entertainment were good. The kids were happy (age 5 and 8), they loved the slides, all 7 of them. The 5yr old liked the kids club. We enjoyed the beach and evening entertainment. Our favourite night was a live band, the kids favourite night was a foam party. We took a private transfer to and from the airport which made it more pleasant. We appreciated the daily re-stocked mini-bar, which really was a treat.

The double room we booked for a year ago, does not look under any circumstances like 5 star . Very very dissapointed by this as was very unexpected to find such poor conditions, fake advertisement online. We ve been in Alanya 5 yrs ago to a 5 star hotel and i can assure you this one does not match the criteria. Dont know who s fault it is, the hotel or the travel agency but don’t deceive your customers like that, is really not profesional,

A fabulous hotel. Amazing food, best ive had in any hotel. Special mention to our waiter Talat. He was the kindest most sincere lovely man. Please thank him from Peter and Terry.fabulous hotel room spacious and spotless. Can’t fault anything.will definatley return.

Stayed here for a week and the place was brilliant. Food was very nice and lots to choose from. I'd advice getting there for 7pm as it can get a bit busy and you can sometimes struggle to get a table. Sitting outdoors to eat was not comfortable due to the heat. Beer and spirits available were good and service is very quick, Mehmet and Mehmet B behind the bar were especially good!! Pools and water slides were great, kids loved them. Lots of entertainment going on through the day if you want stuff to do. Entertainment in the night was good. Have dancing/singing shows and kids loved the mini disco. Had a clubby/disco part of the hotel outdoors for night time too which we went to a couple of times. Had a foam party one night which my 11 year old loved!! Beach is attached to the hotel, bit rocky and wavy but still fun to go down and visit. Beach bar has food available too in the afternoon, pizzas were lovely. The entertainment staff were brilliant too, very chatty and make you feel welcome. It is a bit out of the way from the airport, 2 hours in a taxi. I'd recommend private transfer from airport as would imagine a coach trip would be horrendous. Markets a few minutes walk away and a McDonalds nearby if your kids get fed up of food in the hotel! Rooms are well maintained and you get your fridge stocked with soft drinks every day. Don't listen to the bad reviews some people put on here, people moan about the most stupid things. I really can't fault this hotel at all, I've probably missed a lot more positive things to say but it was an amazing holiday.

Fabulous time with the family, in a great hotel, don't take any notice of the bad reviews it's not true at all food is great lots of choices loads of different restaurants to choose from, animation team are brilliant mini club the kids loved it and the activities. Water slides and swimming pools are great and the beach was nice to, big shout out to the guest relations girls Jane and Yvonne done themselves proud so helpful friendly and funny, reception also good, rooms are good and cleaned every day and little towel made gifts from our lovely maid. Was great thanks for making our holiday We will be back next year xx

The royal garden On arrival we were greeted by friendly staff and shown to our rooms promptly. Everything was sparkling clean. The hotel was perfect We got up early the next morning to adventure out. Breakfast is great there is something for everybody there. The staff at breakfast clean Down the tables as soon as you finish your plates just to keep the flow of people going which we didn’t mind. All the bars on site and there are a few are well staffed with well mannered and very polite bar persons If you need any information about anything there is a lady on guest relations in the lobby in the morning called Jane. She is superb if she doesn’t know she will find out for you Just off the main reception area is a bar called Angels bar. Wow it is a sight to see beautiful we thought that was the jewel in the crown for the hotel. How wrong we were. The actual jewel the hotel has is the staff each and everyone were excellent WE have to say the animation staff are the best we have come across anywhere they put so much work into making your holiday special thanks to Azat Ezra Simon and Hans . For making us welcome and part of your family for a few weeks. The food is great whichever restaurant you feel like trying If you like pizza we recommend going to the wave bar on the beach they are freshly made for you to order. Wayne keelie and the boys.

We spent an amazing 7 days at Royal garden beach hotel. Check in was quick and easy and the young boy who took our laguage was absolutely amazing. Friendly atmosphere, clean area and superb room. Food was a bit repetitive but we always found something to eat. Our room was cleaned daily, we always had fresh towels,thank you so much for the cleaning lady. All staff worked so hard to please the customers. There was no problem to find a sunbed by the pool (no need to get up early). We would definitely recommend the hotel and I'm hoping to return next year.

There are open buffet and à la carte restaurants and snack areas with the most delicious meals I have ever eaten. We will come back next year.We would like to thank the food and beverage staff and chefs.There are areas where you can find food 24 hours a day. Despite working very hard, they are able to get the job done on time.

3 star maybe 4 star at best Lots to improve on to bring it up to 5* Issues with our room, air con leaked over night flooding living area & soaking the single sofa bed. Shower door fell off on day 6. Shower wouldn't drain on day 8, took multiple calls to reception & a technic to come out twice to sort was blocked again by the last day. Had to call reception for replenishment of loo roll & water a few times as wasn't replenished daily. Cleaners don't remove cups from your room which I would expect for a 5* considering it is the start of the busy holiday season I'd expect rooms to be perfect. Tiles walking down to the kids pools we're broken & sharp. They bodged it one morning & by midday the replacement tile was shattered and worse than before. Lifeguards all sat in one area & not monitoring all pools. The one child's pool was deadly slippy! My son fell twice in here so we ended up avoiding it. Toilets by the kids pools were a mess. Often no toilet roll, and left in a disgusting state. They needed someone cleaning & replenishing these toilets constantly. On day 4 we all had tummy upsets that lasted 3 days. Put off the food as others we talked to we're experiencing the same tummy issues. The food in the buffet restaurant was samey samey. Italian night was dyer. Ants on the side between the fruit juice dispensers and the coffee machines daily. Nobody cared when I told a member of staff. The best part of our stay was the water slides which our son loved and the pizza at the snack bar by the beach! This is not 5*. Its 4 at best but honestly I'd rate it 3 based on our experience. It could easily be 5 star but needs improvement in all areas.

The hotel is fantastic and staff are very helpful. However the guest services staff went above & beyond for us and are a credit to the hotel. Find the wave bar for pizzas and nicer snacks as a few other guests didn't find it until the end of their holiday. Would definitely return!!