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Bekræftede anmeldelser
Placering8.7
Faciliteter9.0
Service9.1
Renlighed9.2
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Anonym bruger
Premier Deluxe-værelse
Overnattede i apr. 2025
Par
4 anmeldelse
9.5/10
Vidunderligt
Slået op den 12. maj 2025
Everything is good, especially the amazing welcome drink and service.
Just concerned about the hot water coming out of the bathtub that is yellowish.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you very much for taking the time to share your feedback following your recent stay with us.We are truly pleased to hear that you enjoyed your overall experience, particularly the welcome drink and the attentive service provided by our team. Your kind words are greatly appreciated and will be shared with all staff members as encouragement to continue delivering the highest standards of hospitality.We do, however, regret to learn of your concern regarding the yellowish tint in the hot water from the bathtub. Please accept our sincere apologies for any discomfort this may have caused. Kindly rest assured that we are addressing this matter with our engineering team as a priority to ensure it is resolved promptly and does not affect future guests.Your feedback is invaluable to us as we continuously strive to enhance our guests’ experiences. We hope to have the opportunity to welcome you again and provide you with an even more seamless and pleasant stay.Yours sincerely,
Anonym bruger
Deluxe-dobbeltværelse
Overnattede i apr. 2025
Par
6 anmeldelse
10.0/10
Enestående
Slået op den 13. maj 2025
I would say I love it. The rooftop is the best, with a beach and a pool on it. All the staff are so nice, especially Palmy at the front desk. The welcome drink was great, and I love the car parking service — the bellmen are incredible. I loved it and would definitely come back again.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you so much for sharing your wonderful feedback with us. We are absolutely thrilled to hear that you had such a positive experience during your stay.It is gratifying to know that you enjoyed the rooftop, with its beautiful beach and pool, as well as the exceptional service provided by our staff, particularly Palmy at the front desk. We are also pleased that you enjoyed our welcome drink and the car parking service, with special thanks to our bellmen for their incredible assistance.Your kind words and recommendation mean a great deal to us. We are deeply appreciative of your support and look forward to welcoming you back to our hotel for another memorable stay in the near future.Yours sincerely,
Daddy J227
Premier-værelse med byudsigt
Overnattede i mar. 2025
Par
8 anmeldelse
9.5/10
Vidunderligt
Slået op den 30. apr. 2025
Excellent hotel. Came back and stay for days after days. Location is pretty good. 10-15 mins walk from the main beach. Hotel offers free shuttle to central festival mall and terminal 21. The hotel services are probably one of the best. Always friendly and smiles on every stuff face. Felt very welcomed here. Gym and pool is on the top floor. The only complaint really is the location as it can be a little bit more close to the main area but this hotel, I would definitely come back. Everything ticks the box. 10 out of 10.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you so much for your outstanding review and for choosing to stay with us repeatedly. We are thrilled to hear that you enjoyed our convenient location, the complimentary shuttle service to Central Festival Mall and Terminal 21, as well as the warm hospitality provided by our staff. It’s wonderful to know that you felt welcomed and appreciated during your stay.We also appreciate your positive feedback regarding our gym and pool facilities on the top floor. We understand your comment about the location, and we will continue to work on providing the best possible experience for our guests.We are delighted to hear you would return, and we look forward to welcoming you back for another perfect stay in the future.Warm regards,Hotel Management
Anonym bruger
Deluxe-værelse med havudsigt
Overnattede i mar. 2025
Rejs med venner
6 anmeldelse
10.0/10
Enestående
Slået op den 21. apr. 2025
The room is huge and the rooftop pool and bar is beautiful! The location is great too!
Oversæt
6/14
Svar fra overnatningssted: Dear Valued Guest, We would like to thank you for staying with Arbour Hotel & Residence Pattaya. It's grateful opportunity for us to be at your service this time and create a good experience for you. At Arbour, we strive to deliver the convenience and comfort with impressive service to our guests. We hope that we would have a future opportunity to welcome you back to our hotel again. Best regards, Hotel Management Team
Pitchsinee
Premier Deluxe-værelse
Overnattede i apr. 2025
Par
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 7. maj 2025
Staff is so friendly. Good location. In the morning and evening view of rooftop is fantastic
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for your kind review. We are thrilled to hear that you had a wonderful experience with our friendly staff and enjoyed the fantastic views from our rooftop, both in the morning and evening. We’re also pleased that you found our location convenient.Your feedback is greatly appreciated, and we look forward to welcoming you back for another memorable stay.Warm regards,
Mr Zephyr
Deluxe-dobbeltværelse
Overnattede i mar. 2025
Par
4 anmeldelse
10.0/10
Enestående
Slået op den 18. apr. 2025
Excellent fast check-in process, clean spacious room suitable for multiple big luggage and bags to put and open up at same time. Beautiful rooftop lounge bar breakfast place too and pool overlooking the entire Pattaya Scenary.
Oversæt
Svar fra overnatningssted: Dear Mr Zephyr,Thank you very much for your wonderful review. We are delighted to hear that you appreciated our efficient check-in process, the spacious and well-appointed room, as well as the convenience it provided for your luggage and belongings.We’re also pleased to know you enjoyed the rooftop lounge bar and breakfast area, along with the stunning panoramic views of Pattaya from our pool. Your kind words are truly appreciated and serve as great encouragement to our team.We look forward to the pleasure of welcoming you back for another memorable stay in the near future.Warm regards,hotel management
Chanutporn
Deluxe-værelse med 1 dobbeltseng eller 2 enkeltsenge
Overnattede i mar. 2025
Par
2 anmeldelse
2.0/10
Slået op den 8. apr. 2025
Terrible hotel – avoid at all costs.
This place is an absolute disaster. The manager was shockingly rude, had zero empathy, and clearly has no idea what customer service means. Their attitude alone is enough to ruin anyone’s stay. The overall experience was unacceptable, and this hotel should not be in operation if this is how they treat guests. Worst travel experience I’ve ever had — book this place only if you want your trip ruined.
Oversæt
Svar fra overnatningssted: Dear Khun ChanutpornThank you for taking the time to share your feedback. We are deeply sorry to hear about your experience and truly regret that we did not meet your expectations during your stay.Please accept our sincerest apologies for the inconvenience you encountered, especially regarding the service you received from our management. This is certainly not the level of hospitality we strive to provide, and we take your comments seriously. We are currently reviewing the situation internally and will be taking appropriate measures to ensure that such incidents do not happen again.Your feedback is extremely important to us as we continuously work to improve our service standards. We truly hope you will consider giving us another opportunity in the future to restore your confidence in our hotel.Warm regards,hotel management
Jain Nilesh
Premier Værelse med Byudsigt Høj Etage
Overnattede i mar. 2025
Par
3 anmeldelse
9.0/10
Fantastisk
Slået op den 6. apr. 2025
The hotel is great location is great I like to come again next time but little far from the walking street
Oversæt
Svar fra overnatningssted: Dear Khun JainThank you for taking the time to share your feedback. We are pleased to hear that you enjoyed your stay and appreciated our convenient location. It's wonderful to know that you would consider returning in the future.We understand your comment regarding the distance from Walking Street and appreciate your input. We hope it did not affect your overall experience, and we look forward to welcoming you back on your next visit.Warm regards,Hotel Management
ShuQi
Deluxe-dobbeltværelse
Overnattede i jan. 2025
Par
3 anmeldelse
10.0/10
Enestående
Slået op den 3. mar. 2025
The service was incredibly friendly, and the room was spotless, comfortable, and well-equipped. The high-altitude pool had a romantic atmosphere, perfect for relaxing. The breakfast was delicious, and the staff were all very welcoming.Highly recommended!
Oversæt
Svar fra overnatningssted: Dear Khun ShuQiWe would like to thank you for staying with Arbour Hotel & Residence Pattaya. It's grateful opportunity for us to be at your service this time and create a good experience for you. At Arbour, we strive to deliver the convenience and comfort with impressive service to our guests. We hope that we would have a future opportunity to welcome you back to our hotel again. Best regards, Hotel Management Team
Petemav
Deluxe-dobbeltværelse
Overnattede i jan. 2025
Solorejsende
16 anmeldelse
9.0/10
Fantastisk
Slået op den 27. feb. 2025
Its my 4th stay here and it's gotten better every time, friendly staff that go out if their way, rooms cleaned in a hurry when asked. They added a clothes line since there are washing machines in every room. Wifi is good, only complaint is the elyptical trainer has an issue and the gyms are a bit small.
Oversæt
Svar fra overnatningssted: Dear Valued GuestsGreeting from Arbour Hotel and Residence PattayaOn behalf of Arbour Hotel and Residence Pattaya, we would like to say THANK YOU for staying with us. We trust that you had a great time with us as our goal is to always exceed our guests’ expectations whenever and wherever possible. To continuously improve ourselves, it is great to hear feedback from you about your stay and, in particular, of staff members, hotel location, facilities that make your experience a memorable one. It was truly a pleasure to have you as our guests and we look forward to welcoming you back to Arbour Hotel and Residence PattayaBest regards, Management Team
Theingi
Premier Værelse med Byudsigt Høj Etage
Overnattede i dec. 2024
Par
1 anmeldelse
7.5/10
Slået op den 29. jan. 2025
I booked for 3 days, city view for two days and sea view for one day. My highly recommendation is foods and drinks. City view room is not good much as I expected but sea view is good. I like that atmosphere. And other thing is sound from outside, a bit noisy
Oversæt
Svar fra overnatningssted: Dear Valued Guest, We would like to thank you for staying with Arbour Hotel & Residence Pattaya. It's grateful opportunity for us to be at your service this time and create a good experience for you. At Arbour, we strive to deliver the convenience and comfort with impressive service to our guests. We hope that we would have a future opportunity to welcome you back to our hotel again. Best regards, Hotel Management Team
Justin
Deluxe-værelse med havudsigt
Overnattede i dec. 2024
Familie
6 anmeldelse
10.0/10
Enestående
Slået op den 23. jan. 2025
Just love this place roof top pool and restaurant is the best staff super friendly my second time back
Oversæt
Svar fra overnatningssted: Dear Khun JustinGreeting from Arbour Hotel and Residence PattayaOn behalf of Arbour Hotel and Residence Pattaya, we would like to say THANK YOU for staying with us. We trust that you had a great time with us as our goal is to always exceed our guests’ expectations whenever and wherever possible. To continuously improve ourselves, it is great to hear feedback from you about your stay and, in particular, of staff members, hotel location, facilities that make your experience a memorable one. It was truly a pleasure to have you as our guests and we look forward to welcoming you back to Arbour Hotel and Residence PattayaBest regards, Management Team
Mahesh Gopani
Deluxe-værelse med havudsigt
Overnattede i feb. 2025
Rejs med venner
8 anmeldelse
9.5/10
Vidunderligt
Slået op den 23. mar. 2025
Everything is new in this hotel. It’s a nice place to stay
Oversæt
Svar fra overnatningssted: Dear Valued GuestsGreeting from Arbour Hotel and Residence PattayaOn behalf of Arbour Hotel and Residence Pattaya, we would like to say THANK YOU for staying with us. We trust that you had a great time with us as our goal is to always exceed our guests’ expectations whenever and wherever possible. To continuously improve ourselves, it is great to hear feedback from you about your stay and, in particular, of staff members, hotel location, facilities that make your experience a memorable one. It was truly a pleasure to have you as our guests and we look forward to welcoming you back to Arbour Hotel and Residence PattayaBest regards, Management Team
Gæstebruger
Deluxe-værelse med havudsigt
Overnattede i feb. 2025
Booket for andre
1 anmeldelse
9.0/10
Fantastisk
Slået op den 7. mar. 2025
Front desk 10/10
Restaurant 8/10
Overall a good deal for the price.
Oversæt
Svar fra overnatningssted: Dear Valued GuestsGreeting from Arbour Hotel and Residence PattayaOn behalf of Arbour Hotel and Residence Pattaya, we would like to say THANK YOU for staying with us. We trust that you had a great time with us as our goal is to always exceed our guests’ expectations whenever and wherever possible. To continuously improve ourselves, it is great to hear feedback from you about your stay and, in particular, of staff members, hotel location, facilities that make your experience a memorable one. It was truly a pleasure to have you as our guests and we look forward to welcoming you back to Arbour Hotel and Residence PattayaBest regards, Management Team
Gæstebruger
Premier-værelse med byudsigt
Overnattede i dec. 2024
Par
1 anmeldelse
10.0/10
Enestående
Slået op den 30. jan. 2025
This is our favorite hotel in Pattaya absolutely stunning the service is amazing 👍👍
The breakfast is one of the best in Pattaya
Oversæt
Svar fra overnatningssted: Dear Valued GuestsGreeting from Arbour Hotel and Residence PattayaOn behalf of Arbour Hotel and Residence Pattaya, we would like to say THANK YOU for staying with us. We trust that you had a great time with us as our goal is to always exceed our guests’ expectations whenever and wherever possible. To continuously improve ourselves, it is great to hear feedback from you about your stay and, in particular, of staff members, hotel location, facilities that make your experience a memorable one. It was truly a pleasure to have you as our guests and we look forward to welcoming you back to Arbour Hotel and Residence PattayaBest regards, Management Team