Phuphaya Resort Pattaya anmeldelser

Svar fra overnatningssted: Mange tak, fordi du tog dig tid til at dele din anmeldelse med os. Hotellet vil gerne udtrykke vores oprigtige undskyldning for ulejligheden. Vi vil gerne præcisere, at den første dag, hvor du anmodede om et værelsesskifte, skyldtes det, at et barn havde en ulykke på sengetøjet. Vores husholdningsteam udskiftede straks sengetøj og tæpper med friske, hvilket sikrede renlighed og komfort. På trods af vores indsats udtrykte du dog ønske om at flytte til et andet værelse, og vi imødekom din anmodning i overensstemmelse hermed. Med hensyn til den anden nats anmodning om værelsesskift, beklager vi at meddele dig, at hotellet ikke blev informeret om årsagerne til den ønskede flytning . Vi beklager oprigtigt for enhver forglemmelse i kommunikationen, og vi forstår den ulejlighed, dette kan have medført. Du kan være sikker på, at vi tager din feedback seriøst, og vi er forpligtet til at behandle og forbedre de rejste problemer. Endnu en gang sætter vi pris på din værdifulde feedback, og vi håber at få muligheden for at byde dig velkommen tilbage i fremtiden og give dig en forbedret og mere behagelig oplevelse.Med venlig hilsen

Svar fra overnatningssted: Vi beklager, at vi ikke yder den servicekvalitet, du fortjener. Dette er ikke vejledende for vores hotels sædvanlige standarder og vores personale. Vi søger konstant måder at forbedre vores kundeservice på. Din feedback er ekstremt værdifuld for os, og vi bestræber os på at sikre, at alle vores gæster føler sig hjemme. Tak for dine forslag; vi har gennemgået dem med vores team for at foretage de nødvendige forbedringer. Vi sætter pris på din feedback endnu en gang og håber, at du vil overveje at bo hos os igen.

Svar fra overnatningssted: Dear Valued Guest, Warm greetings from the Phuphaya Resort, Pattaya! Thank you very much for taking the time to share your review with us. We were delighted to learn that you were satisfied with the facilities and services provided and looking forward to welcoming you back again. It was a pleasure to have you as our guest! Best regards,

Svar fra overnatningssted: Dear Valued Guest,We sincerely appreciate your wonderful feedback and are delighted that you highlighted several key aspects of your stay. Thank you for noting that our "Hotel room is cleaned" to your satisfaction - maintaining impeccable cleanliness is one of our top priorities.We're also pleased you enjoyed our convenient location, especially being "nearby local food market, walk around 3 minutes to reach there." This easy access to authentic local dining experiences is something many of our guests appreciate.Your comment about our "Facilities are on standard price" is much appreciated as we strive to offer excellent value. It was our pleasure serving you, and we hope to welcome you back for another comfortable stay at Phuphaya Resort.Warm regards,PHUPHAYA RESORT, PATTAYA

Svar fra overnatningssted: Dear Valued Guest,Thank you for taking the time to share your detailed review. We sincerely appreciate your honest feedback, as it helps us identify areas for improvement.We are pleased to hear that you found our location convenient and check-in/check-out process smooth. However, we deeply regret that certain aspects of your stay, particularly the cleanliness of the bathtub and the aged condition of the room, did not meet your expectations. Please rest assured that we have immediately addressed this issue with our housekeeping team, emphasizing the use of specialized cleaning agents to thoroughly sanitize and restore all bathroom fixtures to their proper condition.While we are glad that you considered our pricing reasonable with breakfast included, we are disappointed to learn that we may not have the opportunity to welcome you back. Should you reconsider, we would be honored to demonstrate the improvements we’ve made based on your feedback.Your satisfaction remains our priority, and we hope to have another chance to provide you with a more polished experience

Svar fra overnatningssted: Dear Valued Guest, Warm greetings from the Phuphaya Resort, Pattaya! Thank you very much for taking the time to share your review with us. We were delighted to learn that you were satisfied with the facilities and services provided and looking forward to welcoming you back again. It was a pleasure to have you as our guest! Best regards