AMAR ANWAR
10. april 2024
The location is off a Main Street, so it's quiet. Around a 20-25min walk to the beach. Next door is a supermarket and a KFC
So the location is okay, the 20 min walk to beach can be annoying when its very hot though.
The room seems small, but acceptable if staying for less than 5 days.
The bed has power sockets near one side of the bed but not the other side.
The facilities are a bit strange considering the star rating of this hotel.
No slippers in the room, you may think no big deal but when your footwear has sand in it due to the beach, having a change of footwear is useful.
Only 2 pillows and 2 towels given for two people, I had to request for more (usually 4 in total is expected)
The shower pressure is fine but the water temperature will be fine for a few minutes and then burning hot - despite turning off the shower or moving the control to super cold, it makes no difference.
The daily amenities will include shower gel, shampoo, conditioner - but only 2 of these not all 3. So it's annoying when you have 2 conditioners and no shower gel.
Now all of the above issues are small and easily fixed upon request....but I think the idea of a good hotel is never having to ask - everything should just be provided and standard.
Breakfast is okay, although the first day we were told to order from a menu rather than buffet....we dislike this. But the breakfast room is quiet but the amount, variety and quality of food can be improved. Although I did like having French Toast
The room has a fridge with a small freezer section, a kettle and the hotel gives free drinking water each day.
On a more positive note the staff members are helpful and friendly.
The room AC is good (this is vital in Thailand)
I think if you want to stay in Pattaya, you can do worse than pick Levana, but you can also do better.
It would be better to pick a hotel closer to the beach, but if you are only in the town for a few days it's not so bad.
On a side point, there is a 24hr launderette on the way to beach, so this is super useful.
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