Boutique City Hotel

1st room with no window like jail than change room. Cockroaches in room #508. Break fast mostly items rice. Very far from attractions, food restaurants. Pool okay but 6 pm closing time. They are charging 500B for breakfast but the items not worth .

BUGS! Within first hour killing bugs. Tried to change room and management chuckled and just sent someone to spray for cockroaches which just made them scatter more. Tried to refund second night and was denied. Spent nights killing bugs. Shower- takes 5 minutes to get warm (no hot). WiFi - have to do a login to an account every time you come back to hotel and every device has to have different passwords. Never had good connection. Amenities- no tissue, no razor, no slippers, no power outlet on other side of bed, no pen and paper, no second key for my wife. You get toothbrush and hairdryer (that’s it) Breakfast - Do not buy! Nothing fresh, food not refilled, even coffee was terrible. Said western food but I guess that’s just the toast because no ham no bacon no sausage. Just balogne that taste like water. You can get really good breakfast at nearby restaurants. The only thing that was decent was the location but we happily staying nearby at 3 star hotel which is much better. Oh I forgot the amenity of an ashtray but can’t smoke. YAY. Additionally I paid for canal view and got parking lot and city view. Hmm. I have to say it’s better to stay in a hostel than this place. The rooftop access takes you to dark hallways with no lights and an indoor room with views and windows but it’s used as storage and locked. Don’t know why there’s still signage about going to the “roof”.

When we book the boutique city hotel they will give room in boutique bravo. Beware of that.

I previously stayed at their affiliated hotel, Bravo Hotel, as a budget option. This time, I chose Boutique City Hotel, expecting a better experience since the price was higher. However, the room size and overall condition weren’t much different from the budget option. There was no assistance with luggage during check-in or check-out, which was disappointing. When I asked about breakfast at 9:30 AM, I was told it was only available until 9 AM. This is quite inconvenient, especially for travelers who come to enjoy Pattaya's nightlife. Also, there wasn’t even a tissue box provided in the room, which made the stay feel less comfortable and not quite worth the extra cost.

The only thing about this hotel is the location. The location is at a very convenient spot, if you’re there to visit the pattaya beach and walking street. Other than that the hotel has nothing. Zero amenities and zero service. Not even a tissue box. And the room was full of cockroaches. Cockroaches were everywhere including even on the bed. Overall experience was super bad. I would not recommend this hotel to anyone at all because you can better hotels under the price this hotel offers. So it’s a loss in every sense.

nice hotel stay at pattaya