The Grand Empire A Boutique Hotel

Lation and food is good, however the challenge is related the services provided at the hotel, housekeeping services are pathetic, rooms are not cleaned properly, when you request for something, eg towel, they will not bring til the time you call them multiple times, there was no refilling of tea items during my two days stay, Do not how the room was cleaned that, used bowl lid was kept there only post room cleaning, moisturizer bottle was still lying half open, the same way at the same place post room cleaning. Two persons were staying in the room and one towel was given, both the days in-had to request for additional towel.

The rooms were very clean n tidy. The overall decor was good. Linen was not up to the mark. Towel was old n lots of marks in it. Room service was also not up to the mark. Check in process took a very long time

Nice room, hospitality was excellent staffs are good location of the hotel is also good. Located at center of patna

Great place with comfortable stay. The location in particular is very good and accessible. The staff is very polite and helpful. They take a good care of you.

Due to rain water was flowing into the room through the window ac panel. Half of the room was soaked with water. I had chosen their premium room but the room was way below standard.

I recently stayed at the grand em-pore in patna and found the rooms quite small and unpleasantly odorous. The food at the restaurant was excellent, but the entrance to jafran had a strong, unpleasant smell. There was no complimentary water, and the bedding also had a lingering odor. However, the staff were attentive and friendly. Overall, my experience was disappointing.