Hotel Orchidea

Hotel Orchidea in Italy is a true gem, offering a warm and inviting atmosphere that truly sets it apart. This family-run hotel excels in both hospitality and expertise, making it an ideal choice for anyone visiting the region, especially if you're planning to ski. From the moment you arrive, it's clear that the owners take great pride in their hotel and its guests. The personal attention to detail and friendly service make you feel like part of the family. The staff is always on hand to offer local insights, ensure your comfort, and help with anything you need—whether it’s recommendations for local attractions or tips on navigating the ski slopes. Speaking of skiing, Hotel Orchidea’s knowledge of the local ski area is exceptional. The family knows the mountains inside and out, and their guidance is invaluable for both beginners and seasoned skiers. They provide useful advice on the best runs, the current snow conditions, and even the best times to hit the slopes to avoid the crowds. For those new to skiing, the hotel can help arrange lessons with trusted instructors, ensuring a smooth and enjoyable experience. The hotel itself offers a cozy, comfortable setting, with rooms that are both modern and traditional, reflecting the charm of the area. The on-site restaurant serves delicious, locally sourced cuisine, and after a long day on the slopes, you can unwind with a drink in the lounge area or enjoy a relaxing evening in the wellness center. Overall, Hotel Orchidea is the perfect place for families, couples, or groups looking to experience both the charm of an authentic Italian alpine village and the thrill of skiing in one of Italy’s finest ski areas. The family’s dedication to ensuring your stay is memorable, combined with their unparalleled knowledge of the ski region, makes it an exceptional choice for any ski holiday.

This was our 3rd stay at the Orchidea which was perfect as usual. Received a warm welcome from Andreas and Sonia on arrival. Hotel was spotlessy clean. Food was excellent with good choices for vegetarians, the chef would go above and beyond for those with special dietary requirements and offer extra choices to what was on the menu. All staff including cleaners and waiters were friendly and efficient. Packed lunch was welcome on last day as we had a very early start. Can't wait to return.

We’ve been to this hotel on three separate occasions now and this will definitely be the last. The owner is just plain rude. When we arrived, I accidentally let my skis fall on one of her cheap glass vases that was at the side of our bedroom door. Of course it smashed the vase but I didn’t expect the owner to ask me for 50€ to replace a cheap vase that wasn’t worth more than £5. When we challenged her, she then asked for 30€! So she was just making it up as she went along. On another occasion, we were playing cards quietly in the bar and exactly at 11pm. She rudely asked us to go to bed as she wanted to lock up. Her customer service skills are very poor and we will never come again nor recommend anyone to this hotel as there are far better in Passo de Tonale.